[quote name='GenuineHookahs'] [quote name='Ghelyoon'] Thought I share my experience with this seller with you all cause I'm with Mushrat on this I bought an Atlantis Hookah(for those who don't know it's very much like the stargate except different stem) from him on ebay. After assembling and smoking it for i left it there and when i came back the next day the bottom section of the stem that goes in the water in the jar was broken and fallen off in the jar.when i opened it i saw that it was broken right at the screw thread. Being an engineer myself i knew this was bad and faulty manufacturing. (I also have 3 more hookahs and come from a hookah-smoking heritage so I know how not to abuse my hookahs) Long story short I told him about it and after 38 days he finally told me two days ago that he has found a peice and is going to charge 20$ for it (note that I bought the Hookah itself for 55$) im not sure if he is the same person from Genuine Hookah that i emailed with but looking at how this guy talks here and the emails that i got, chances are they are the same person. GenuineHookah if you are reading this:small world huh?! Bottom line in my opinion: he is rude (past couple of posts he is been just sucking up i think since he is on his last strike out), doesn't offer good customer service, and sells faulty hookahs (at least to me!) peace out [/quote] I hate to break the news to you, but we don't and have never sold the atlantis hookah.[/quote] Oh you don't sell Atlantis huh?oh right i forgut we are all morons here ... so you must be right!well how about this?(ebay)Item number: 260004890776 [url="http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&ih=016&item=260004890776&rd=1&sspagename=STRK%3AMEWN%3AIT&rd=1"]http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewIt...AMEWN%3AIT&rd=1[/url]oh is this an atlantis Hookah? yesIs the seller GenuineHookah? let me geuss YESIs this the one I bought from you? Yes Is this how you deal with everything in life? you just deny it?I can't beleive you! how do you even have a business?you answer emails in half an hour? huh no ... more like 38 days! (of course that's after me emailing you back several times following up on it)half an hour?you answered my emails pretty fast before you sold the Hookah to me, but after I bought it and paid for your faulty Hookah, you took weeks and weeks to answer to emails.That's not good customer service ok?half an hour?!so stop talking about good customer service, and get real. If you are still in denial, I can post all the emails with all the dates that I sent to you and the few that I rec'd from you.