ASUSEAN1 Posted April 23, 2007 Share Posted April 23, 2007 i was taking apart the stem from the base and i was pushing down on the base with one hand and pulling on the stem with the other and the base broke. must have had some imperfection with the glass. i havnt had any problems with my other myas that i have had for a long time but i have only had this hookah for 2 weeks. F$@*im going to contact mya and see if i cant get some help Link to comment Share on other sites More sharing options...
kornkitten42 Posted April 23, 2007 Share Posted April 23, 2007 which one did you get dude (sorry cant see pics) is it the one that everyone kept saying looked phallic?if so, that really sucks and there isn't any reeason they shouldn't fix it for you.it was a gorgeous h ookahlame! Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 23, 2007 Author Share Posted April 23, 2007 are the pics not working? yea its the green, phallic, pryamid looking one.. I just sent them an email.. hopefully I have answers tomorrow, I will let you all know how it goes.. Link to comment Share on other sites More sharing options...
kram Posted April 23, 2007 Share Posted April 23, 2007 hey man mya will sort u out good and proper, when my QT base split i had one in my hands 3 days after the e mail was sent Link to comment Share on other sites More sharing options...
rootdown Posted April 23, 2007 Share Posted April 23, 2007 good luck... mya saray didnt reply to my emails i sent them... its been about 2 weeks Link to comment Share on other sites More sharing options...
Shifty Posted April 23, 2007 Share Posted April 23, 2007 They prefer calls moreso than e-mails I have discovered. Very helpful over the phone. Link to comment Share on other sites More sharing options...
hookahmike Posted April 23, 2007 Share Posted April 23, 2007 I assume you sent them the pics?If so I don't see how they can really dispute anything, can't visualize that happening from any other way (more of it would be broken).May be an artifact of the design; just guessing the corners will ALWAY be weaker though from my guess Good luck! Link to comment Share on other sites More sharing options...
cymptom Posted April 23, 2007 Share Posted April 23, 2007 I've seen at least 4 Mya vases that have that problem -- very thin glass around the bottom. My brothers QT broke much like yours did, and mine hasn't broken yet because I've been really careful but it's notably thin in some spots. Link to comment Share on other sites More sharing options...
sabsz Posted April 23, 2007 Share Posted April 23, 2007 Thats just depressing to see, sorry for your loss Link to comment Share on other sites More sharing options...
Scarecrow Posted April 23, 2007 Share Posted April 23, 2007 I thought the pyramids where built to last? Link to comment Share on other sites More sharing options...
Erica Posted April 23, 2007 Share Posted April 23, 2007 Hmm.. Kinda strange..Sorry!!that's never fun. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 23, 2007 Author Share Posted April 23, 2007 yea so i sent mya an email, with the pics and told them what happened, still have not heard anything back. If i don't get an email by tomorrow I wil be calling them. this should be pretty interesting.. i dont even think they have another one of these in their store.. Link to comment Share on other sites More sharing options...
hbomb Posted April 23, 2007 Share Posted April 23, 2007 You busted the nut. That sucks. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 23, 2007 Author Share Posted April 23, 2007 (edited) yea i kno right.. Edited April 23, 2007 by ASUSEAN1 Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 24, 2007 Author Share Posted April 24, 2007 (edited) update:myasaray sent my an email and are sending me a new base free of charge. mya really is a great company.. i dont know of another company that will take care of you like this.. Edited April 25, 2007 by ASUSEAN1 Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 25, 2007 Author Share Posted April 25, 2007 bump.. updated last post Link to comment Share on other sites More sharing options...
ioannisds Posted April 25, 2007 Share Posted April 25, 2007 QUOTE (ASUSEAN1 @ Apr 24 2007, 11:16 AM) <{POST_SNAPBACK}>update:myasaray sent my an email and are sending me a new base free of charge. mya really is a great company.. i dont know of another company that will take care of you like this.....if you complain like hell on the forum. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 25, 2007 Author Share Posted April 25, 2007 QUOTE (ioannisds @ Apr 25 2007, 02:02 AM) <{POST_SNAPBACK}>QUOTE (ASUSEAN1 @ Apr 24 2007, 11:16 AM) <{POST_SNAPBACK}>update:myasaray sent my an email and are sending me a new base free of charge. mya really is a great company.. i dont know of another company that will take care of you like this.....if you complain like hell on the forum. basically, but wouldn't you do the same?!..i think I will be a little more careful with the replacement.. Link to comment Share on other sites More sharing options...
KillZedKill Posted April 25, 2007 Share Posted April 25, 2007 Are they sending you that same base? Cause i cant find that one anywhere online. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 25, 2007 Author Share Posted April 25, 2007 QUOTE (KillZedKill @ Apr 25 2007, 03:07 AM) <{POST_SNAPBACK}>Are they sending you that same base? Cause i cant find that one anywhere online.yea, you won't really find them online anywhere including the mya website. A few shops have them but mya sold out the first week they had them about 2 months ago and haven't had them since. if you really want one, your best chance is calling mya saray.. there are a few in the store Link to comment Share on other sites More sharing options...
KillZedKill Posted April 25, 2007 Share Posted April 25, 2007 How much did that sucker cost you? Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 25, 2007 Author Share Posted April 25, 2007 QUOTE (KillZedKill @ Apr 25 2007, 03:43 AM) <{POST_SNAPBACK}>How much did that sucker cost you?i didnt pay for it but i heard from someone else that they paid around 200.. Link to comment Share on other sites More sharing options...
aldonb1 Posted April 26, 2007 Share Posted April 26, 2007 yeah the threads on my downstem for my mya are fucked and wont screw in anymore. boo=/can they replace that? Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 26, 2007 Author Share Posted April 26, 2007 QUOTE (aldonb1 @ Apr 26 2007, 03:35 AM) <{POST_SNAPBACK}>yeah the threads on my downstem for my mya are fucked and wont screw in anymore. boo=/can they replace that?i have gotten two of them Link to comment Share on other sites More sharing options...
web250 Posted April 26, 2007 Share Posted April 26, 2007 Good to hear MYA's replacing it. A very reputable company. Link to comment Share on other sites More sharing options...
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