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Hookah-shisha Just Called Me


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because i started to make an order then stopped. they asked if everything was ok, i told them i was just price shopping and trying to get a glance at the price with shipping and i would be spending money on friday. Wasnt a typical sales call, nice guy. said to go to the live help and they would find me the best possible discount code. it was less sales, more customer service
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you dont need to defend yourself man, i know you were just sharing your experiences with us.
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They did the same thing with me today, although I didn't answer the phone so they said they were just checking up on me making sure everything was ok and wanted to make sure I wasn't having problems with there system.
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QUOTE (mushrat @ Jun 20 2007, 04:48 AM) <{POST_SNAPBACK}>
i'm kinda with insidius myself....


Yer, I'm going to go with Insidius & MushRat on this one.

I often go through the shopping thing just to figure out how much the shipping is going to sting.

I don't want a bloody call everytime!

Not that anyone calls JD of course sad.gif

JD - wrong side of the pond for teh phones
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I guess thats both a good and bad thing. There should be an option when you sign up to allow them to call or not.
Not neccesarily a bad thing, but a little overly aggressive. I wouldn't mind it though, especially if they're trying to give you a better discount.
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QUOTE (Johnny_D @ Jun 20 2007, 01:32 AM) <{POST_SNAPBACK}>
QUOTE (mushrat @ Jun 20 2007, 04:48 AM) <{POST_SNAPBACK}>
i'm kinda with insidius myself....


Yer, I'm going to go with Insidius & MushRat on this one.

I often go through the shopping thing just to figure out how much the shipping is going to sting.

I don't want a bloody call everytime!

Not that anyone calls JD of course sad.gif

JD - wrong side of the pond for teh phones


I would have to agree with them as well. That would kinda give me the willys.
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I would've had phone sex with them. J/K, maybe they are having problems with their system and are afraid to lose business over it. Hookah Kings called me one time, but I think it was because of a problem with my order, can't remember.
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Southsmoke did this to me as well only they contacted me by email and offered me an additional 5% discount on top of the one I already had! I was just checking prices, shipping costs etc... and I ended up leaving the website, only to find an e-mail waiting from them in my inbox.. I feel it is a bit over the top, but I can't complain about the ADDITIONAL discount. huh.gif
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I used to hear what a great guy Sammy Romman was from different people (an owner of Hookah-Shisha).

When I met him in person, I was genuinely impressed...and that never happens, trust me. He is an honest, ethical forthright man. Call and talk to him about your concerns. He may not realize how people feel.
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The guys at H-s are great! Probably just trying to be even more helpful. The phonecall is a bit odd, but hey, what if someone did need help?
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if they were calling every night it would be different, or even if he was pressuring me to buy something then. but he just asked if all was well and offered (possibly more or one than what they offer the forum) a nice discount.
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QUOTE (fewagewasd @ Jun 21 2007, 04:35 AM) <{POST_SNAPBACK}>
Well I've placed an order a few days ago and mailed them when it'll be shipped approximately, but I haven't received an answer, yet.

Does anybody know how long it takes them to send the stuff normally?



Yeah, my experience with most places is that they send it out on the next business day. i would call and check up.
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QUOTE (hookah hippie @ Jun 20 2007, 10:31 PM) <{POST_SNAPBACK}>
I think perhaps instead of a phone call they should e-mail but I don't want to get a phone call when I check prices



The same thing recently happened to me. That is definitely invasion of privacy. I told them never call me again like that unless they do not want my business. They are definitely going to far by watching my every move. I was shocked to see that someone would do that. THIS BETTER STOP or they will get in trouble for privacy invasion. Usually a good company, but dang I was pissed and it is good to know that someone else agrees that this is horrible.

CALL ME AGAIN AND I WILL NEVER USE YOU AGAIN
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