mushrat Posted May 28, 2005 Share Posted May 28, 2005 So, there I am, filling out the mail fraud paperwork with the usps about royalhookahs.com claiming not only to have sent my stuff, but that I'd already gotten it. I realize i have no phone number. I call paypal, which has had my complaint in its gullet churning since the 11th with no activity. I talk to one dept, which eventually forewards me onto conflict resolution. I talk to this guy, he looks a few things up, says they haven't heard back from these clowns so, they are refunding me my money and charging it back to royalhookahs.com. My paypal account shows its pending back on my cc and I should give the bank a few days to process it. I'll believe it when i spend it mind you but it looks like I actually do get my money back and Royalhookahs can kiss my arse. NOW I'm putting in another order in with Hookahcompany.com for my windcover, some noir coals, and a bit of ma'asell. Live and learn... You newer folks take heed! BTW, george says he has brass windcovers for those of us with brass Hookahs, we just have to specify brass in the comment section. Link to comment Share on other sites More sharing options...
yashman19 Posted May 28, 2005 Share Posted May 28, 2005 Just curious, I don't remember seeing the thread, if there was one, about your order with this company. What did you order, just some supplies or did you order a hookah as well? Good to hear though that it looks like you will be getting refunded. Looks like I'll have to steer clear of these guys when I order online. Thanks for the warning through misfortune Link to comment Share on other sites More sharing options...
bcoll Posted May 28, 2005 Share Posted May 28, 2005 Im glad paypal seems to be doing right by you, and i'm sorry you've had such terrible trouble with them. Like I said, they've shipped me a package theoretically containing a junior hookah w/ case, some massell, and some coals. It's due to arrive june 1st, so we'll see what exactly is in it I hope their junior hookah can match the quality of the taqseem one i just recieved (or is the same thing, even though the taqseem one is cheaper). I'd highly recommend the taqseem ebay store to anyone. Link to comment Share on other sites More sharing options...
wyteboy Posted May 28, 2005 Share Posted May 28, 2005 hey mushrat do you know if hookahcompany accepts MO? Also, give me about 2 weeks (a week once the gf leaves) to smoke a bit more and then I'll send you your stuff...thanks! Link to comment Share on other sites More sharing options...
cypress Posted June 1, 2005 Share Posted June 1, 2005 You might want to call the company since you are the only one in here that used MO. I dont mean to preach but eventually you are going to have to use some sort of line of credit. Unless you are going to pay a house or car cash you might want to consider using a card. CC fraud is common these days. It happened to me twice. After filing the reports with the CC company and the FTC i am good to go with some credit. Everything is okay now. Link to comment Share on other sites More sharing options...
mushrat Posted June 2, 2005 Author Share Posted June 2, 2005 well...the money is back in my bank...so a mighty HIGH HO to royalhookahs.com. Bcoll: its the 2nd...you have hookah? Link to comment Share on other sites More sharing options...
wyteboy Posted June 2, 2005 Share Posted June 2, 2005 thanks bcoll for the taqseem ebay store recommendation, whenever I decide to replace the small sultan one I have now, I will almost definitely order their small jr one on ebay that is $23,99 plus s.h. Link to comment Share on other sites More sharing options...
crunkfarmerandthehookah Posted June 3, 2005 Share Posted June 3, 2005 Wow. I read your post a while back after I myself had ordered a hookah from them. It stinks that you recieved such horrible service. My experience wasn't perfect but at least all my order was missing was the cleaning brushes and I think my tray is a bit bent but still looks great! And since I didn't recieve the cleaning brushes, I emailed them so that now they are sending them priority as well as three free 50g packs of Nahkla of my choice. Glad to hear that you got your money back too. I'm posting a pic of my own hookah that I recieved from royalhookahs.com. I don't know what to say as for my opinion on them I guess. Just depends if you have to have THAT hookah that only they sell. I think they will be better with time though. They aren't ignoring ME. Link to comment Share on other sites More sharing options...
mushrat Posted June 3, 2005 Author Share Posted June 3, 2005 Cool. Glad you almost got everything you ordered. For my money, I'll stick with companies with little things like PHONE NUMBERS. Still havent heard from bcoll, wonder if his came ok? Nice hookah though and Welcome to the forum! Link to comment Share on other sites More sharing options...
mushrat Posted July 31, 2005 Author Share Posted July 31, 2005 Aw gee....someone must have reported Royalhookahs.com to pay-pal cause they don't sell ma'asell no more.... Link to comment Share on other sites More sharing options...
cypress Posted August 1, 2005 Share Posted August 1, 2005 I dont like this trend of not being able to buy online. Link to comment Share on other sites More sharing options...
mushrat Posted August 1, 2005 Author Share Posted August 1, 2005 I agree it is a bad one. I'm desperately trying to get my local tobacconist to start getting AF. But Royalhookahs were NOT my favorite people to start with. Link to comment Share on other sites More sharing options...
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