indy Posted June 27, 2007 Share Posted June 27, 2007 I ordered a new acrylic base for my Mya hookah to replace the cracked vortex base that I'm currently using. Then I get a phone call a couple of days later where the gentleman on the other line tells me that they are out of the silver version like I ordered (and they accepted) so if I wouldn't mind accepting another color possibly Pink.... I answered, "Dude, would you accept pink as an alternative to silver?" So taking the hint he starts to list me the other colors he's got available, black, green... "I'll take black instead." "Sorry, but we don't have black." "THEN WHY DID YOU JUST TELL ME YOU DID???"So we settle on green, I'm not happy but fine, its just a replacement base anyways and I guess an ugly color (IMO) is better than nothing. One thing leads to another and they ship the item and give me a UPS tracking number. I get excited because according to the tracking it is only going to take 2 more days to finally get my base. It gets delievered while I'm at work on the second day, I go home, no item. WTF?? So I check the UPS website and wouldn't you know it? Mya shipped my new base to another state! Son of a bisquick!!! Now I've got to wait another freakin' week to get my ugly replacement base that isn't even the right color and is now delayed in delivery! That is of course if I don't have to jump through hoops to prove to them that they screwed up and the delivery address doesn't match what is on my reciept. I'm pissesd. Link to comment Share on other sites More sharing options...
DrunkenWizard Posted June 28, 2007 Share Posted June 28, 2007 Damn, that sucks. Did you order directly from Mya? Link to comment Share on other sites More sharing options...
dcfc80 Posted June 28, 2007 Share Posted June 28, 2007 QUOTE (DrunkenWizard @ Jun 27 2007, 04:22 PM) <{POST_SNAPBACK}>Damn, that sucks. Did you order directly from Mya?Does Mya have a website? I can't seem to find it! Link to comment Share on other sites More sharing options...
spoolinspoon Posted June 28, 2007 Share Posted June 28, 2007 www.myasaray.com Link to comment Share on other sites More sharing options...
*HOT&SMOKING* Posted June 28, 2007 Share Posted June 28, 2007 QUOTE (indy @ Jun 28 2007, 01:58 AM) <{POST_SNAPBACK}>I ordered a new acrylic base for my Mya hookah to replace the cracked vortex base that I'm currently using. Then I get a phone call a couple of days later where the gentleman on the other line tells me that they are out of the silver version like I ordered (and they accepted) so if I wouldn't mind accepting another color possibly Pink.... I answered, "Dude, would you accept pink as an alternative to silver?" So taking the hint he starts to list me the other colors he's got available, black, green... "I'll take black instead." "Sorry, but we don't have black." "THEN WHY DID YOU JUST TELL ME YOU DID???"So we settle on green, I'm not happy but fine, its just a replacement base anyways and I guess an ugly color (IMO) is better than nothing. One thing leads to another and they ship the item and give me a UPS tracking number. I get excited because according to the tracking it is only going to take 2 more days to finally get my base. It gets delievered while I'm at work on the second day, I go home, no item. WTF?? So I check the UPS website and wouldn't you know it? Mya shipped my new base to another state! Son of a bisquick!!! Now I've got to wait another freakin' week to get my ugly replacement base that isn't even the right color and is now delayed in delivery! That is of course if I don't have to jump through hoops to prove to them that they screwed up and the delivery address doesn't match what is on my reciept. I'm pissesd.I feel so sorry for you...what a stuff up that they made...... Link to comment Share on other sites More sharing options...
oggie505#2 Posted June 28, 2007 Share Posted June 28, 2007 I wanna know too if you ordered from mya directly, usually they have one of the best customer service. Link to comment Share on other sites More sharing options...
indy Posted June 28, 2007 Author Share Posted June 28, 2007 QUOTE (oggie505#2 @ Jun 28 2007, 05:12 AM) <{POST_SNAPBACK}>I wanna know too if you ordered from mya directly, usually they have one of the best customer service.Yes I ordered directly from the Mya Sarray website. Now to be fair I have only reported the problem yesterday after their businiess hours so for all I know this whole deal can be sorted out and fixed by the end of the day today. I hope that is the case since I do enjoy my Mya hookah and think its a quality product (even though my base cracked right away) and I would hate to have this negative experience with them. C'MON MYA, WORK WITH ME HERE. Link to comment Share on other sites More sharing options...
glz88 Posted June 28, 2007 Share Posted June 28, 2007 DAAAMN. Never had anyone screw up that badly on my order. I'd be kickin ass and taking names. Link to comment Share on other sites More sharing options...
indy Posted June 28, 2007 Author Share Posted June 28, 2007 Well to the crdit of the employees of Mya I have indeed recieved a phone call appologizing for the mistake and have been informed that the tracking number they gave me was incorrect. He read off the address to me and it was correct and I SHOULD get betting my order today. Sneaky bastards did this on purpose to make me further savor my order once recieved. Gotta watch out for them, anybody who can trick me like this is truely a devious character who is a match for my wit and genasevous <-- probably not even a real word. Link to comment Share on other sites More sharing options...
Furio Posted June 28, 2007 Share Posted June 28, 2007 lol. I like your business tactics analysis.Let us know what happens with the order and if the green one really looks that bad. Link to comment Share on other sites More sharing options...
Erica Posted June 28, 2007 Share Posted June 28, 2007 lol the green one doesnt look bad at all!!Sorry about the wait.. lol that sucks.. atleast you dont have to wait a whole week though! Link to comment Share on other sites More sharing options...
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