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I ordered 2 box's of charocal from hookahcompany (International order as I live in the UK).. Anyway the order status is on "Approved".. I phoned them up just to ask when they ship there orders a week ago, they said every friday.. Ok its been past last friday and I just wanted to know wheather they update there status from there? To like dispatched or something because the order status is still on "Approved"..

Plus is there anyway I can check my order on USPS websites.. If so where do I find that reciept.. or whatever that websites tells me I need
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Hi Amnite,

It would not be unreasonable to wait until tomorrow for systems to be updated. It's highly likely that an employee has to take the international packages to a main post-office to send them.

So things might not become updated until tomorrow.

And Remember that they are probably 5-9 hrs behind us, depending where they are within the US.

If things are not showing as changed by tomorrow evening then i would give them a call smile.gif

JD
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QUOTE (amnite @ Jul 22 2007, 01:16 PM) <{POST_SNAPBACK}>
I ordered 2 box's of charocal from hookahcompany (International order as I live in the UK).. Anyway the order status is on "Approved".. I phoned them up just to ask when they ship there orders a week ago, they said every friday.. Ok its been past last friday and I just wanted to know wheather they update there status from there? To like dispatched or something because the order status is still on "Approved"..

Plus is there anyway I can check my order on USPS websites.. If so where do I find that reciept.. or whatever that websites tells me I need


I had to wait 2 weeks for them to ship my first hookah out. Talk about a long wait... and I live in the states! In the end I did receive it, and otherwise have exhibited good customer service - they sent me a tub of orange Nakhla instead of orange AF, I emailed them explaining what happened, they asked me for a picture of the Nakhla which I then provided, and next thing I knew there was my tub of AF on my doorstep smile.gif
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QUOTE (Sonthert @ Jul 23 2007, 11:54 PM) <{POST_SNAPBACK}>
Hookah Company/California is 8 hours behind Great Britain. We're GMT-8.


Thanks Sonthert.

So to the OP i'd ring them tonight if nothing has changed.

It's mildly frustrating but it's the joy of international ordering. Cali is essentially a working day behind us.

JD
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