amnite Posted July 22, 2007 Share Posted July 22, 2007 I ordered 2 box's of charocal from hookahcompany (International order as I live in the UK).. Anyway the order status is on "Approved".. I phoned them up just to ask when they ship there orders a week ago, they said every friday.. Ok its been past last friday and I just wanted to know wheather they update there status from there? To like dispatched or something because the order status is still on "Approved"..Plus is there anyway I can check my order on USPS websites.. If so where do I find that reciept.. or whatever that websites tells me I need Link to comment Share on other sites More sharing options...
Johnny_D Posted July 22, 2007 Share Posted July 22, 2007 Hi Amnite,It would not be unreasonable to wait until tomorrow for systems to be updated. It's highly likely that an employee has to take the international packages to a main post-office to send them. So things might not become updated until tomorrow.And Remember that they are probably 5-9 hrs behind us, depending where they are within the US.If things are not showing as changed by tomorrow evening then i would give them a call JD Link to comment Share on other sites More sharing options...
Allia22 Posted July 22, 2007 Share Posted July 22, 2007 QUOTE (amnite @ Jul 22 2007, 01:16 PM) <{POST_SNAPBACK}>I ordered 2 box's of charocal from hookahcompany (International order as I live in the UK).. Anyway the order status is on "Approved".. I phoned them up just to ask when they ship there orders a week ago, they said every friday.. Ok its been past last friday and I just wanted to know wheather they update there status from there? To like dispatched or something because the order status is still on "Approved"..Plus is there anyway I can check my order on USPS websites.. If so where do I find that reciept.. or whatever that websites tells me I needI had to wait 2 weeks for them to ship my first hookah out. Talk about a long wait... and I live in the states! In the end I did receive it, and otherwise have exhibited good customer service - they sent me a tub of orange Nakhla instead of orange AF, I emailed them explaining what happened, they asked me for a picture of the Nakhla which I then provided, and next thing I knew there was my tub of AF on my doorstep Link to comment Share on other sites More sharing options...
chinamon Posted July 22, 2007 Share Posted July 22, 2007 usps tracking is delayed and just horrible.be patient. im sure your order is fine. Link to comment Share on other sites More sharing options...
Sonthert Posted July 23, 2007 Share Posted July 23, 2007 Hookah Company/California is 8 hours behind Great Britain. We're GMT-8. Link to comment Share on other sites More sharing options...
Johnny_D Posted July 24, 2007 Share Posted July 24, 2007 QUOTE (Sonthert @ Jul 23 2007, 11:54 PM) <{POST_SNAPBACK}>Hookah Company/California is 8 hours behind Great Britain. We're GMT-8.Thanks Sonthert.So to the OP i'd ring them tonight if nothing has changed.It's mildly frustrating but it's the joy of international ordering. Cali is essentially a working day behind us.JD Link to comment Share on other sites More sharing options...
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