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Order Delayed


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I placed an order of 10 boxes of nakhla tobacco from www.Genuinehookahs.com on thursday 07/12/07

I chose the 6-10 days method shipment.

Just to let everyone know its my third time ordering from that site.

its already Thursday 07/26/07 and my package still hasn't arrived, I'm getting kind of worried because last two times i ordered the shipment came about 5-6 days later.

Is it normal that my package is delayed and is there still hope? what should i do?

btw i live in Canada.
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i dont think mnhookahs sell nakhla for 4.99/250gr. and i think the owner sent me another package and told me to refuse the other one if it comes.. but i am not sure.
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QUOTE (arik @ Jul 26 2007, 08:18 PM) <{POST_SNAPBACK}>
i dont think mnhookahs sell nakhla for 4.99/250gr. and i think the owner sent me another package and told me to refuse the other one if it comes.. but i am not sure.

that works
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I hate to say this to you bud, but I think you're screwed. That is the general consensus around here anytime you deal with Genuine Hookahs. The fact that you have ordered twice from him before without problem is what I would call a MIRACLE. See his reviews and maybe do a search. Then after the hurt is gone, pick another (ANY other) company to do business with in the future.
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I'm waiting on a hose from them. Ordered 7/11, still nothing. They won't answer the phone, they emailed me last week but now won't return emails. I ordered in the past no problem. He said something about problems but this is no excuse and i'm getting pissed myself.

Mike
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QUOTE (ioannisds @ Jul 26 2007, 08:24 PM) <{POST_SNAPBACK}>
I hate to say this to you bud, but I think you're screwed. That is the general consensus around here anytime you deal with Genuine Hookahs. The fact that you have ordered twice from him before without problem is what I would call a MIRACLE. See his reviews and maybe do a search. Then after the hurt is gone, pick another (ANY other) company to do business with in the future.



yea this is was I was trying to get at without typing that much.. once again, order from someone else..
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QUOTE (mrmonk7663 @ Jul 27 2007, 12:01 AM) <{POST_SNAPBACK}>
I'm waiting on a hose from them. Ordered 7/11, still nothing. They won't answer the phone, they emailed me last week but now won't return emails. I ordered in the past no problem. He said something about problems but this is no excuse and i'm getting pissed myself.

Mike


Same thing with me he used to return my e-mails all the time untill like 3-4 days ago he suddenly stopped. i guess he is just away or something.
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QUOTE (arik @ Jul 26 2007, 06:16 PM) <{POST_SNAPBACK}>
Same thing with me he used to return my e-mails all the time untill like 3-4 days ago he suddenly stopped. i guess he is just away or something.


arik, you really need to read up on this guy by doing a search. I can guarantee he is not "away or something". I would be willing to bet that:

1) He will never respond to any communication you attempt.

2) Your hard earned cash will never be returned (unless perhaps you go through your credit card company or something), and you will never see any product.

If you're even a little unlucky, he will charge your card multiple times for the same order. The only reason I'm saying all this is not to be an ass, but because it has happened before with GH, and a lot more than once. There is a reason he has been forever banished from the land that is our forum. Like I said, read up on Genuine Hookahs (see the review section too), and then start thinking about what you need to do to get your money back.
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Hey I wanted to update this thread. I recieved my Mya Thick hose from Genuine Hookah Today finally. It took over 3 weeks, but I did get exactly what I ordered in perfect condition.

Take care,
Michael
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Just an update about Genuinehookahs. so as i said i ordered on july 12th, still never got any emails back, on the 29th i got an email from usps saying that they are expecting the package. only on the 2nd the package actually left NJ. hopefully it will be coming soon.
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You should get it. I just got mine, same deal, they stopped talking to me, then all the sudden a few days later I get an email saying it has been shipped, and now its at my house. I don't know what happened with that company, but at least we are getting our stuff.

Later,
Mike
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yay i finally got my order, it came august 7th. waited from july 12th - august 7th almost a month sad.gif.

anyways now i am really happy that i finally got my 10 boxes of nakhla.
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