KillZedKill Posted August 15, 2007 Share Posted August 15, 2007 Ok, Earlier today I posted about my new glyph being shipped. It showed up a few minutes ago and its beautiful! But the base wasn't the right one, so i messaged H-S on their live support. They told me they made a mistake and they are sending me the correct base (silver and blue) because I was sent, a gold and blue base, which I get to keep for free now as well. Once again, I love these guys! Link to comment Share on other sites More sharing options...
leadpipecinch21 Posted August 15, 2007 Share Posted August 15, 2007 damn dude, that's pretty nice... Link to comment Share on other sites More sharing options...
lilbrownindian Posted August 15, 2007 Share Posted August 15, 2007 sweet! Link to comment Share on other sites More sharing options...
andreww Posted August 15, 2007 Share Posted August 15, 2007 Same here, but with a QT base. H-S are good people Link to comment Share on other sites More sharing options...
Scoop Posted August 15, 2007 Share Posted August 15, 2007 Arg, wish they were helping me out more.I ordered a syrian glyph and UPS said it was delivered. I was all excited except when I got home there was nothing there, my roommate said no one had come all day. I was pretty pissed off, I contacted them and they replied pretty quick. They said ups would call me and to email them back after. I've talked to UPS and emailed them threee times with no reply. I'm hoping they are just busy, I cant be mad at them because its not their fault, just no info coming my way making me ansy. Link to comment Share on other sites More sharing options...
stryet Posted August 15, 2007 Share Posted August 15, 2007 I know, they're totally awesome. They sent me two wrong bases, but let me upgrade from a bohemian to a syrian if I paid the shipping. Now I just gotta buy a stem to fit one of them (the other i have to send back) and I got a new hookah! Link to comment Share on other sites More sharing options...
SafeSearchOff Posted August 15, 2007 Share Posted August 15, 2007 PYH is selling KM stems without the base as well as Mya's without the base i think. Link to comment Share on other sites More sharing options...
PerznPerversion Posted August 15, 2007 Share Posted August 15, 2007 QUOTE (KillZedKill @ Aug 15 2007, 11:24 AM) <{POST_SNAPBACK}>Ok, Earlier today I posted about my new glyph being shipped. It showed up a few minutes ago and its beautiful! But the base wasn't the right one, so i messaged H-S on their live support. They told me they made a mistake and they are sending me the correct base (silver and blue) because I was sent, a gold and blue base, which I get to keep for free now as well. Once again, I love these guys!this is why i like errors. i get free stuff most of the time when some one does make an error:-D Link to comment Share on other sites More sharing options...
nestormakhno Posted August 15, 2007 Share Posted August 15, 2007 I wonder how much money they lose annually for fucking up. Obviously, this isn't a one-time incident... Link to comment Share on other sites More sharing options...
NorthEastSmoker Posted August 16, 2007 Share Posted August 16, 2007 (edited) QUOTE (nestormakhno @ Aug 15 2007, 07:30 PM) <{POST_SNAPBACK}>I wonder how much money they lose annually for fucking up. Obviously, this isn't a one-time incident...It's just a part of any high-volume internet retailer. It's incorporated into their operating costs (if their business is planned correctly) Edited August 16, 2007 by NorthEastSmoker Link to comment Share on other sites More sharing options...
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