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Their (along with many other retailers) shipping prices are based on a bracket system. Basically a flat fee for certain price ranges. There is a discount code. A search will help you turn that up.
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QUOTE (boulderkid303 @ Sep 30 2007, 08:32 PM) <{POST_SNAPBACK}>
Hey everyone-

2 things.

1. Does hookah-life have a discount code.

2.- Why is it 9.00$ for ground shipping? I live in Colorado. And all Im getting is 250grams of tangiers.



Hey Boulder,

I sent you a PM.

Regards,
Eugene
Hookah Life
support@hookah-life.com
http://www.hookah-life.com
847-403-1213
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QUOTE (MechAnt @ Sep 30 2007, 09:21 PM) <{POST_SNAPBACK}>
Their (along with many other retailers) shipping prices are based on a bracket system. Basically a flat fee for certain price ranges. There is a discount code. A search will help you turn that up.



Hey MechAnt,

Just to clarify on our shipping prices. We only flat fee international shipping. For our domestic shipping, we have integrated UPS's API system for real-time shipping rates. Additionally we do mark up our shipping costs to cover packaging and handling which includes boxes, packing peanuts, promotional materials, etc. We don't make money on shipping, so the shipping prices you see on our site are the prices we pay as well.

Hope this helps answer some questions smile.gif

Best Regards,
Eugene
Hookah Life
support@hookah-life.com
http://www.hookah-life.com
847-403-1213
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QUOTE (xDizzyGuyx @ Sep 30 2007, 09:45 PM) <{POST_SNAPBACK}>
OK, so shipping materials I can see... but we're the ones that cover the promotional materials?



Hey xDizzy,

Promotional materials are an extremely small part of our packaging costs, and for the most part do little to really factor in to our shipping costs; however they are included in our calculation. Additionally these items are to the benefit of the customer as they provide discount coupons that significantly outweigh their costs.

I apologize if this has caused you any inconvenience.

If you have any additional questions, comments, or need clarification on anything hookah related feel free to PM, email, or call me.

Regards,
Eugene
Hookah Life
support@hookah-life.com
http://www.hookah-life.com
847-403-1213
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$9.00 domestic S&H for a single box of moassel? Outrageous!

Costs of promo materials should be invisible to the consumer as well.

The proper thing to do is find out the USPS postage and add a buck for anything else.
You get USPS Priority Mail boxes for free, you only pay for packing peanuts and tape. Newspaper wads are OK for some things too.
Itemizing what he's paying for as done above is the WRONG way to do business.
I feel resentful just reading all that.

UPS or Fed Ex ground is better and cheaper for larger and heavier packages that won't fit in a USPS flat rate box, USPS is best for smaller and lighter ones. Not only is that common sense but I learned that through experience.
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QUOTE (hookahlife @ Sep 30 2007, 08:27 PM) <{POST_SNAPBACK}>
QUOTE (MechAnt @ Sep 30 2007, 09:21 PM) <{POST_SNAPBACK}>
Their (along with many other retailers) shipping prices are based on a bracket system. Basically a flat fee for certain price ranges. There is a discount code. A search will help you turn that up.



Hey MechAnt,

Just to clarify on our shipping prices. We only flat fee international shipping. For our domestic shipping, we have integrated UPS's API system for real-time shipping rates. Additionally we do mark up our shipping costs to cover packaging and handling which includes boxes, packing peanuts, promotional materials, etc. We don't make money on shipping, so the shipping prices you see on our site are the prices we pay as well.

Hope this helps answer some questions smile.gif

Best Regards,
Eugene
Hookah Life
support@hookah-life.com
http://www.hookah-life.com
847-403-1213



Eugene-

Thank you very much for helping out. I understaqnd 100% and wil still be ordering from you. I have heard many good things, and I thought I would try you guys out. I did not intend for people to come negitevely at this, so sorry about that. But the shipping does make sense completley. Thanks again!

BK.
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