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I recieved my order from H-S last night and a couple things are wrong with it. I am just wondering if they can do anything about it......

On my Mya Gyro the gasket from base to stem seems very loose and is wobbly ( is this common?) also the grommit for the bowl is messed pu cause any bowl i put on there either wobbles or goes all the way down to the tray....

Third, i ordered 3 mya bowls and atleast 2 of them are horrible due to the fact they were made incorrectly and will not fit on a hookah because they are not round enough ( they are egg shapped...)

I see there chat is off till wensday, should i just wait or what should i do?
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QUOTE (nicayotte @ Dec 29 2007, 09:42 AM) <{POST_SNAPBACK}>
I recieved my order from H-S last night and a couple things are wrong with it. I am just wondering if they can do anything about it......

On my Mya Gyro the gasket from base to stem seems very loose and is wobbly ( is this common?) also the grommit for the bowl is messed pu cause any bowl i put on there either wobbles or goes all the way down to the tray....

Third, i ordered 3 mya bowls and atleast 2 of them are horrible due to the fact they were made incorrectly and will not fit on a hookah because they are not round enough ( they are egg shapped...)

I see there chat is off till wensday, should i just wait or what should i do?


Do you have any of the MYA bands? Those work great to make the gasket bigger for the base. If not electrical tape will work. Do you have any other gromets for your bowls, or a bowl you had before that works? You may need some different gromets.

H-S is off I guess from what I read in another post. Send then an off line message about the bowls and things. I am sure they will correct the problems when there are back from the Holidays. H-S has always been good to me in that respect.
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I don't know i am kind of ticked off because i payed a lot for this gyro and to have these problems... this shouldn't be, hopefully they can fix this issue i have faith in them. (shows they didn't test it before shipping it......)

EDIT: Just sent them a long email concerning this issue
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H-S Bowl Grommets are very... umm... stretchy and loose. I use two stacked on each other as one, it works great. One sinks all the way down to the tray, one stays up and fits the bowl amazingly well.

Those Mya Stretchy stackable grommets work Wonders. I actually think H-S uses them on most of their hookahs they sell. You can keep putting one onto anohter and it ensures your perfect fit for any size.

They will replace the bowl if you don't use them... Well atleast they would for me.. rolleyes.gif
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QUOTE (Zildjian @ Dec 29 2007, 12:03 PM) <{POST_SNAPBACK}>
the issue with the bowl grommet is not just myas, but the mya bowls are a bit wide. i just use 2 grommets and it works fine


But the point is why do i have to go to that trouble, I would expect them to test this and make sure everything is in working order before I wait a week to get replacements....
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QUOTE (mushrat @ Dec 29 2007, 05:55 PM) <{POST_SNAPBACK}>
QUOTE (nicayotte @ Dec 29 2007, 12:51 PM) <{POST_SNAPBACK}>
QUOTE (mushrat @ Dec 29 2007, 11:48 AM) <{POST_SNAPBACK}>
ah...ignore me then... rolleyes.gif


I'm gonna make you ban you next time LOL laugh.gif


Cool, I could use the time off... blink.gif


Yer... NEVER gonna happen Mushrat tongue.gif
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hey man, i feel ya. the mya bowl doesn't fit on my gyro either, it goes all the way to the tray and won't seal. (this doesn't matter for me since i wasn't planning on using it anyway)

and the base grommet on mine is a little wobbly too, but i don't know if it's the stem as a whole or just a less than ideal grommet.

its not too bad on mine. it doesn't effect my smoke at all.
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