h92dz Posted September 15, 2005 Share Posted September 15, 2005 Hi everybody, i want to order some alfakher (for the price of course). I sent a lot of email to them but they never answer and their "live customer service" is always offline. Are they a serious company? Thank you Link to comment Share on other sites More sharing options...
Brad Posted September 15, 2005 Share Posted September 15, 2005 I recently ordered my Al Fakher from them and everything went fine. Link to comment Share on other sites More sharing options...
cypress Posted September 15, 2005 Share Posted September 15, 2005 I have had good luck with them. But I do call in the order to make sure that they do have it in stock. Link to comment Share on other sites More sharing options...
tjt486 Posted September 15, 2005 Share Posted September 15, 2005 Just got my box today from southsmoke. Free next day shipping as they are only about and hours drive away. Everything was in good order. I would recomend them. Link to comment Share on other sites More sharing options...
h92dz Posted September 15, 2005 Author Share Posted September 15, 2005 You're lucky guys Me, my problem is that they cannot process with french credit card ,very strange. They advised me to use moneybookers.com to pay my order but there is fees. Well, they've the cheaper al-fakher i found on the net. Here in France there is only Nakhla. Link to comment Share on other sites More sharing options...
h92dz Posted September 15, 2005 Author Share Posted September 15, 2005 If one of you could join them by phone (I'm in France!!) it would be very generous!! Just to check if they can make on their customer service , so i'll be able to ask them for payment instructions! Thank you all!! Link to comment Share on other sites More sharing options...
mushrat Posted September 16, 2005 Share Posted September 16, 2005 People have had good experiences with them, and people have had bad. Mine was bad. I'd definitly make sure everything is actually in stock before placing my order, they tend to substitute without asking. for more details of the good and the bad, try the search engine. Link to comment Share on other sites More sharing options...
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