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Cool Vase, Crappy Stem


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I just got this yesterday. I am a little disappointed. I knew the stems were iffy and I thought it would be better then the one I received. wallbash.gif

I called them yesterday afternoon and they are supposed to get in contact with me today. I sent them more pics then these here. I hope I get a good replacement stem. Anyone know where I can get one? I have searched, but they are all the same when it comes to this size.






The vase is very heavy and it kicks ass. I hope I can get a good stem for it now.
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Wow that vase looks amazing! Stem does look a bit crummy though.. hope they get ya a new one. You def have to take a picture of that thing smoking, i would love to see the vase full of that thick tangiers smoke biggrin.gif

Nice buy!!
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I have a feeling they are gonna replace that sucker for you cuz that looks like shit. I got one from them and everything was fine with it but they seemed really easy to work with. If you wanna get a replacement somewhere else though, talk to the guys on the live help from H-S. They can look up the rice for any of their stems and sell them to you seprate. They helped me when I was looking into getting a Mya stem for a little while.
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Yeah they are really good to work with. A person actually answered the phone! The bag it came in is very cool. I am sure they will replace it. There are holes in the welds around the hose ports. I got a 2 hose stem, but I think I just want a 1 hose now that is in good shape. For $90 shipped I was hoping for much better quality.

The wind cover I got from them is huge. It almost fits on my KM with a Phunnel. It just touches the tray and the top of the bowl.
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I just don't see how they can send something like that out to a customer to begin with. I wonder if they either don't inspect before shipping, or know they are sending something crappy out, hoping that the customer won't bother to contact them for a replacement.

Glad they are rectifying the problem though!
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I was looking at one of these when I got my first Hookah back in December. A little out of my price range at the time (hey what can I say I am a bang for buck guy) and I must say that is a gorgeous base. I love it! The stem though, ewwwww, I am happy to hear they were so willing to replace it without question.
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thats poop man... i've got a mya hookah and the stem that is with it is amazing best construction i've ever seen.
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Nice. Yeah, I'm tempted to grab one of the spiral vases if I can find a stem somewhere for it. That's one thing few of the shops here will sell solo, though. I'm surprised this one caries those vases w/o selling stems to fit them dry.gif
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