zeppyrkr Posted February 9, 2008 Share Posted February 9, 2008 it has a leak, im about to call hc but i feel really bad, i complained about my last order ... but it leaks and its pretty bad. should i maybe contact mya or will they tell me to contact the vender? does anyone know if they get a new one from mya or do they take the loss?should i maybe try to a hot glue gun or something and fix it, its by the handle? or call hookahcompany and be the annoying customer ? Link to comment Share on other sites More sharing options...
r1v3th3ad Posted February 9, 2008 Share Posted February 9, 2008 I'd be the annoying customer. I buy something new, I want it mint...thats what I'm paying forbut thats just me Link to comment Share on other sites More sharing options...
Canon Posted February 9, 2008 Share Posted February 9, 2008 contact them, in my experience hookah vendors online always screw up your orders. and its their job to fix it. Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 9, 2008 Author Share Posted February 9, 2008 (edited) ohh you gotta hear this, so .......i called them, got this guy, i usually get this chick who is one of the coolest people i know, but i got this guy ....and he puts me on hold comes back and tells me there is no such thing and a unleakable hose, saying all hoses leak but some more then others, and im like my standard mya hose dont make a damn sound when i plug one end? so any ways hes giving me a awesome label to mail back so i can expect it in a month cause i have to wait for them to get it back now, yay fun! ugh well i got a video uploading at the moment , so i can get some opinions on how bad it is ... Edited February 9, 2008 by zeppyrkr Link to comment Share on other sites More sharing options...
clickhea Posted February 9, 2008 Share Posted February 9, 2008 id keep calling back till i got the chick again Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 9, 2008 Author Share Posted February 9, 2008 i have a feeling a manager or someone how up gave the order or its standard procedure ... idk im tempted to keep it but i think i would be a major dumb ass if i do, but i hate waiting for stuff. Link to comment Share on other sites More sharing options...
r1v3th3ad Posted February 9, 2008 Share Posted February 9, 2008 QUOTE (clickhea @ Feb 8 2008, 07:28 PM) <{POST_SNAPBACK}>id keep calling back till i got the chick again+1if you can't get things fixed, maybe get a sex fix Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 9, 2008 Author Share Posted February 9, 2008 heres a picture, i love it, i think it looks great!does anyone else have a mya wide, is leak common like hc says? am i wasting my time to get the same thing/ Link to comment Share on other sites More sharing options...
Canon Posted February 9, 2008 Share Posted February 9, 2008 thats complete BS that theres no such thing as an unleakable hose. they are screwing you over if they say that. which is unlike HC. ive talked to the guy once or twice and hes always fixed my order. Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 9, 2008 Author Share Posted February 9, 2008 well hes going to fix it but i guess they want this gay hose first before they'll believe me and send me out a new one ... uncool.heres a video http://youtube.com/watch?v=ZSpqduSMRTssorry im not the best with a camera Link to comment Share on other sites More sharing options...
hookah hippie Posted February 9, 2008 Share Posted February 9, 2008 That sucks that happened to one of my friends MYA hoses I don't think it was a wide though but there was a leak right under the handle. Try calling MYA Saray what's the worst that could happen? Link to comment Share on other sites More sharing options...
jerrysalem Posted February 9, 2008 Share Posted February 9, 2008 Most important...who is the vendor that sold it to you? I want to put them on my blacklist along with smokinghookah.com. A hose should NOT leak and if it does it's a defect on their end that they should apologize profusely for and replace without requiring the old one back. If they want it back they should pay shipping costs for you to return it. That's the sign of a good business, and I simply will not deal again with any business that treats me like this. Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 9, 2008 Author Share Posted February 9, 2008 they are paying for the shipping label back its just the fact that i get atleast another 2 weeks added to my order length before i have the actual hose ... Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 9, 2008 Author Share Posted February 9, 2008 so im kind of in shock, Mya Saray CONTACTED ME? New hose on the way, so hc fails but mya +1000, wow this is the reason i buy only Mya. Link to comment Share on other sites More sharing options...
mushrat Posted February 9, 2008 Share Posted February 9, 2008 Was the guy your talked to Geaorge or Matt? And Ya, The brothers that run Mya Saray are top notch. I just wish they had time to post to the forum now and then so we could let the company come back and post... Link to comment Share on other sites More sharing options...
mj_b90 Posted February 10, 2008 Share Posted February 10, 2008 Wow thats top notch! I wonder how they got word of it? You'd think if they wanted you to ship it back they wouldn't hassle with going to the manufacturer about it yet. In any case +1000 for Mya. Link to comment Share on other sites More sharing options...
zeppyrkr Posted February 10, 2008 Author Share Posted February 10, 2008 no mya saray contacted me on the forum, they saw my post and im guessing watched my video Link to comment Share on other sites More sharing options...
Switch Posted February 11, 2008 Share Posted February 11, 2008 yes +1000 for mya, and the reason u stated, is why i only order from H-S. Customer service is top notch Link to comment Share on other sites More sharing options...
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