Bad Day At Work

[r1v3th3ad]

Ya, it works sparely when you click towards the back in portions of it...I can't find the receipt. Sux I'll have to start taking my mouse from this pc to her place.

[anathema]

people only talk to employees like that bc they know it's their job to get shit thrown at them and they can't badmouth customers.

i like it best when they ask for the manager and your manager shuts them up by telling them the same thing.

[Unrelenting]

people only talk to employees like that bc they know it's their job to get shit thrown at them and they can't badmouth customers.

i like it best when they ask for the manager and your manager shuts them up by telling them the same thing.

It's happened numerous times. And I try my best not to say 'BITCH WHAT THE FUCK NOW'

I actually flipped shit on a customer for my friend forgetting a cupon. He was like "this is bullshit, I'm still waiting to get my money back" I told him numerous times that he had to go to the curteousy desk, and he was like "I don't care blah blah blah". Well I eventually got him to go, then he comes back later and goes "You know this is rediculous, I didn't make the mistake" I finally snapped and turned around and said "Are you kidding me sir? Are you going to sit and waste your time for 15 cents?" "Were HUMAN, get over it, we make mistakes" He started to say something and I was like "Sir, don't waste your breath"

My friend was actually scared that I spoke out, same with the customer behind me, I think he was the nicest anyone has been. I wouldn't blame him.

[thecoalition]

well yesterday it was quite a fun experience. one of the other guys i work with is similar to me in that he will be kind until you piss him off. some cheap guy wanted to exchange some pc because he said the usb ports didnt work. the pc was already 4 months old...
so we tested it and said yes the usbs arent working right. since the pc is outside the 2 week policy we will have to send it out. the guy got pissed and called my friend (tech graduate with a+ cert) an idiot and said he doesn't know what he is doing because if he did he would be at a real job.
so my buddy just turned back around and said..."ok fine YOURE DONE. Get out you can go to any other bestbuy but i am now refusing you service. have a nice day PAL."
dude got pissed and said we can't do that but we showed him the fine print on our huge sign that says we reserve the right to refuse service from a customer if they become abusive. oh yea....the sign is 15 foot by 6 foot and rests on a wall near customer service so the fine print is about 2 inches big.
fucker.

[r1v3th3ad]

well yesterday it was quite a fun experience. one of the other guys i work with is similar to me in that he will be kind until you piss him off. some cheap guy wanted to exchange some pc because he said the usb ports didnt work. the pc was already 4 months old...
so we tested it and said yes the usbs arent working right. since the pc is outside the 2 week policy we will have to send it out. the guy got pissed and called my friend (tech graduate with a+ cert) an idiot and said he doesn't know what he is doing because if he did he would be at a real job.
so my buddy just turned back around and said..."ok fine YOURE DONE. Get out you can go to any other bestbuy but i am now refusing you service. have a nice day PAL."
dude got pissed and said we can't do that but we showed him the fine print on our huge sign that says we reserve the right to refuse service from a customer if they become abusive. oh yea....the sign is 15 foot by 6 foot and rests on a wall near customer service so the fine print is about 2 inches big.
fucker.

+1

[Stinkyfisherman]

try my job. first off im part time at geek squad. no not every single best buy has crappy agents (not geeks). My store...although our precinct gets a poor rating (all the comments ive seen are in regards to stuff beyond my control like at our service center), our guys are good. Majority are a+ and net + certified. We got a couple tier 3 wachovia IT people, 1 comp sci va tech grad whos family has money so he only works because hes bored, 1 computer engineer degree holder, and then a speckle of over experienced under paid people like me and 2 other guys. Basically we know our shit, not everything, but alot between all of us.

everyday i answer retarded ass phone calls. Here's some of the typical ones i get every day and they all start the same way:
"Thank you for calling Best Buy Geek Squad this is Rob speaking. How can I help you?"

Jackass responses:
--Hey Ralph can you transfer me to (some other dept.)
--Do you have any wiis?
--What's the phone number for circuit city?
--Do you fix computers?
--Yea I brought in a pc yesterday and wanted to see if its done...yea he told me 4 days but I figured it would be done....uh...its a laptop....why would i know the brand? (Muffled cursing) Uh...its a black one. Its got a screen on it. Yea a dell thats it.
--Well I bought my first computer in 1980. It was a commodore. So (2 hours later) I have this pc i bought yesterday...how do i make these restore discs it wants me to do?
--Yea one of your sales people told me you could set up my network. Can you do that? You mean someone has to come out to do that? 159$!!!! Fuck that I'll just do it myself. Yea ok con artist I know you dont set the prices but its your fault for pissing me off by telling me that anyway.
--Ive been on the phone for 15 mins on hold while you were helping a customer who was actually in the store. I want to talk to your manager.

I could literally go on for hours. Mainly I get complaints on occasion about being rude. My customers either love my service or hate it because if they are nice ill be nice if they are rude i do everything i can to piss them off. For instance, had a guy come in last week. The guy who was supposed to be working with me called out so i was alone for 8 hours on a sunday (new sale day). So guy gets in line while im manhandling 4 customers at a time. Guy is getting pissed making those heavy exhale sounds and tapping his foot loud and clearing his throat. I say, "sir unfortunately i am the only agent but I will be with you as soon as i can. while you wait if you could fill out this form for me and just jot down a quick description of your problem it will help move things along a bit quicker. Thank you for your patience."
So I finish up with the other 4 people in under 10 mins. Go to heavy breather.
"Sorry for that wait sir I thank yo---"
"Listen asshole I just waited in line for 35 minutes while you chatted it up with your friends."
"Um...excuse me? Those were customers...and I don't even know them"
"Yea okay whatever I heard you talking about their jobs and kids with them."
"Uh...(completely baffled and asking is this guy really that dumb?) Sir...Its part of my job to get to know my customers while I offer services and products. Its what best buy calls our complete solution."
"I don't give a fuck what its called. I waited for you for 35 minutes."
"Ok well I apologize for that sir, but it says here on your sheet you filled out that .... um... 'computer's broke' --Could you specify for me?"
"Jesus christ do i need to fix it for you too? It don't work. I give you money and you fix it."
"Ok sir well how bout i just plug it in and start it to see whats going on with it."
"Yea ok"
.....plugs and turns on... "ok sir what you have here looks to be bootlooping. now basically that means your pc isnt loading into windows and from my experience is typically caused by a bad hard drive BUT it can also be caused by a corrupted file system."
"mmhmm"
"well we can definitely take care of this for you. Is the pc under warranty at all?"
"Yep"
"Ok cool, so all of the parts and labor will be covered if its a hard ware issue. If its software however it would be a 130$ charge because that is our standard Operating system service charge."
"WHAT A RIP OFF! I paid $350 for this emachine and 200 for the psp and youre telling me i need to pay 130 for it to get fixed?"
"Well sir unfortunately at the time of your purchase best buy did not offer a service plan that covered software. We just started implementing something into our services like that but its currently only available with laptops. The PSP brochure has all of the exclusions listed in it."
"Ya know what fuck you and your PSP I want your manager"
---------Now I am livid so since I was the most senior person with the store at the moment next to my manager who was already busy--------
"Listen sir, since the moment you came into the store I was very patient with you. Typically I am not nice to customers who treat me liek you currently have. So because of the way you have spoken to me you have two choices: You can take your piece with you and go to another best buy where they will tell you the same "shit" as you have so gracefully put it that I have. OR you can just turn in your pc to me and I will figure out the problem and then call you with the solution. If it costs to fix it I will let you know before I do further work."

so he finally looks at me and just goes well i guess i have no choice. so i check his shitty pc in. Then a day in his hard drive failed like i thought it would. And his memory failed...and his cd rom doesnt work either. So even though I could have done all the work in the store and had it done in maybe a day with all the other work i had. I decided to get revenge and really piss him off by sending it to my service center where it took 5 weeks to get all the parts and get it sent back to him. Then we had to reload the OS anyway. SUCK IT HARD FUCKER.

Thats shitty man. I work up at a BBY too, as an car audio installer, and there are some people that think they need to be hepled right away when you got three other people that your already working with. I love it when people come in to the bay when its taken longer than expected to get an install done and ask "why isnt it done can you hurry?" Im always like look you paid me to do this and its gonna take me some time so just hold up. I also love the people that think their car is the most expencive thing in best buy when they leave it over night. I've told someone before "look we are an electronics store we have millions of dallers worth of stuff inside you think robbers are gonna care about your $5,000 car?"

[Unrelenting]

well yesterday it was quite a fun experience. one of the other guys i work with is similar to me in that he will be kind until you piss him off. some cheap guy wanted to exchange some pc because he said the usb ports didnt work. the pc was already 4 months old...
so we tested it and said yes the usbs arent working right. since the pc is outside the 2 week policy we will have to send it out. the guy got pissed and called my friend (tech graduate with a+ cert) an idiot and said he doesn't know what he is doing because if he did he would be at a real job.
so my buddy just turned back around and said..."ok fine YOURE DONE. Get out you can go to any other bestbuy but i am now refusing you service. have a nice day PAL."
dude got pissed and said we can't do that but we showed him the fine print on our huge sign that says we reserve the right to refuse service from a customer if they become abusive. oh yea....the sign is 15 foot by 6 foot and rests on a wall near customer service so the fine print is about 2 inches big.
fucker.

same thing about a month ago for me. He kept saying, "you rung this up 2 times, you blah blah blah" I was like "do you want to shop somewhere else?" He was like "uhm no im already here" "good, shut up then, I work here I KNOW WHAT IM DOING, LEAVE ME BE, YOU DO YOUR THING AND ILL DO MINE GOT IT?!"

[St. Goodypants]

Only problem with that is that that customer isn't coming back.

Unless you work at a S&M sex shop...

[r1v3th3ad]

don't forget when they tell you "the customer is always right"...I tell them bullshit, you don't pay me and what you pay for doesn't even touch a percentile of the pay for one employee to put up with your douchery...

[Sethram]

I work at a Subway on Colo State's campus. I have a few issues with people on cell phones and such. I absolutely hate it when they apologize to person on the other end of the line since really, we're the ones they're being rude to. I've called customers out on that before to. As well as shouting "Hey Cell Phone, I'm taking your order here!" if I can't catch their attention. Sometimes I just plain skip them. We had one customer move with the line until she got to the register at the end before she even realized she hadn't ordered yet. Sometimes I'll intentionally wait to ask them questions until after they start conversation on the cellphone again.

I'm kind of a dick to customers if they're being assholes too. It's actually kind of nice, not many customer service type jobs let you get away with that on a regular basis like mine does. My manager laughs when I do it and we never lose customers since we're pretty much the only "healthy" eating on campus.

Hahaha >:)

[Unrelenting]

I work at a Subway on Colo State's campus. I have a few issues with people on cell phones and such. I absolutely hate it when they apologize to person on the other end of the line since really, we're the ones they're being rude to. I've called customers out on that before to. As well as shouting "Hey Cell Phone, I'm taking your order here!" if I can't catch their attention. Sometimes I just plain skip them. We had one customer move with the line until she got to the register at the end before she even realized she hadn't ordered yet. Sometimes I'll intentionally wait to ask them questions until after they start conversation on the cellphone again.

I'm kind of a dick to customers if they're being assholes too. It's actually kind of nice, not many customer service type jobs let you get away with that on a regular basis like mine does. My manager laughs when I do it and we never lose customers since we're pretty much the only "healthy" eating on campus.

Hahaha >:)

This is a bit off topic but

Well today, I pretty much watched some father beat his kid, the kid asked for something (im guessing more than once) and the father snapped and slapped the kid across the face (this kid was no more than 3 or 4 years old) and hit him hard to literally split his lip, i quickly grabbed the kid, and told him to get out of the store right now or I was calling the cops. He started approching me, and I quickly said "listen if you hit me, you're going to wish you never did that" He was like "what are you going to do" "Go ahead, hit me, ill show you". He shoved me and as soon as I went back in, the Loss Prevention manager ran up and fucking SUCKER PUNCHED this guy square in the face. I was like, oh..my...god. The guy was like "OH, ohhhhh, owwwww, owww" he moved his hand off his jaw and I see his jaw was dislocated. Ok, I wasn't expecting a fight, or a battle/hit anything of that. I just wanted him to get out of the store or I would call the cops for child abuse.

Basically, my guts are bigger than my fist, my mouth is bigger than my muscles. I probably would have gotten my ass beat, most deff actually. But the one manager saved me. Glad I'm still alive.

You'll prob think this is bull but, no...its not.

[Yamin]

Hahaha I'm Iranian, and guess where I work? That's right, an oriental rug store. The people that come here are so fucking bitchy that it's ridiculous.

Especially when it comes to the fucking policy where we take our rugs into their homes just to try them. So this lady, come in and tells me to get her the bottom 8 rugs out of the pile... So i'm thinking to myself, wtf. So I do it and take them all to her house and carry them up on my back.

I lay them all out for her, one by one for her fucking FOYAY or whatever the hell it is. This area was massive... She starts yelling at me for working too slow and shit and she makes me move all her furniture.

After 4 hours of bitch work in her house, she says, "I didn't fall in love with anything here and you didn't do a good job." I didn't say anything at this point because I'm a very relaxed guy.

Guess who I see the next day? Same Bitch. Comes in, wants me to get another rug from the bottom of the pile. I know I sounded like a dumbass, but I was like "Look fucking lady, do you really think I am going to serve you after all the shit I went through yesterday?" She asked for the manager, and guess who was the manager for that day?

I WAS.

Woman: I wanna see your manager.

Me(Laughing like a maniac): ARE YOU SERIOUS!??!?! HAHAHA I AM THE MANAGER

and she just left. Epic yet sexy.

Btw these rugs are like hundreds of pounds so its not the most fun thing to do.

[Unrelenting]

Hahaha I'm Iranian, and guess where I work? That's right, an oriental rug store. The people that come here are so fucking bitchy that it's ridiculous.

Especially when it comes to the fucking policy where we take our rugs into their homes just to try them. So this lady, come in and tells me to get her the bottom 8 rugs out of the pile... So i'm thinking to myself, wtf. So I do it and take them all to her house and carry them up on my back.

I lay them all out for her, one by one for her fucking FOYAY or whatever the hell it is. This area was massive... She starts yelling at me for working too slow and shit and she makes me move all her furniture.

After 4 hours of bitch work in her house, she says, "I didn't fall in love with anything here and you didn't do a good job." I didn't say anything at this point because I'm a very relaxed guy.

Guess who I see the next day? Same Bitch. Comes in, wants me to get another rug from the bottom of the pile. I know I sounded like a dumbass, but I was like "Look fucking lady, do you really think I am going to serve you after all the shit I went through yesterday?" She asked for the manager, and guess who was the manager for that day?

I WAS.

Woman: I wanna see your manager.

Me(Laughing like a maniac): ARE YOU SERIOUS!??!?! HAHAHA I AM THE MANAGER

and she just left. Epic yet sexy.

Btw these rugs are like hundreds of pounds so its not the most fun thing to do.

sometimes at work my friend and I joke around saying "he's open, no hes open" and such, and some russian dude came up, and I pointed to my friend, and the guy was staring at me for 5 min, and was like "are you serious, this isn't funny" I was like "am I laughing?" and right after I said that my friend was like "I thought it was halarious actually". The guy didnt say anything for the rest of the order untill he left and was like "learn some people skills" I was trying to keep calm the whole order, and my friend quickly said "learn some english" I was in tears.

Before you flame me for that, I don't have a problem if you don't speak english at all. I actually like hearing other accents. My friend said to him, and he has no problem with them either.

[Yamin]

I don't really get the open part... But the second part is funny.


I don't have an accent, but my dad does and I always shit on him for it.

It sounds like he's drugged up, with slow long sounds

[alice]

Only problem with that is that that customer isn't coming back.

Unless you work at a S&M sex shop...

Oh my god.
What a great idea.

[alice]

When customers whip their chredit cards in your face to can , when theres a reader right next to them...

It's always fun when people slide their cards through the reader before I've even logged into the register, when the reader says "CLOSED" on the screen. Then they slide it again when it asks you for either your club card, or to hit cancel. Then they slide it a third time when it actually counts, and whine about having to slide their card repeatedly because "the machine's not working right". Oh no! Think of all the wasted energy! If only the machine could transmit its requests directly into your mind instead of displaying them clearly on a screen for you to look at and read!

Whenever customers stare at the reader on the screen where you select how you're paying and ask something like "How do I pay with debit?" I don't know how to say "Touch the button that says 'debit'" without sounding like a jackass. I mean, there are only like four options, clearly labeled, with massive touch-screen buttons. It's worse when they ask "How do I pay with cash?!" "Remember in the old days, when you would just hand someone like me your money? Yeah, it's like that." Of course, I don't actually say that, instead I demand "Gimme your money!!" which is kind of cool I guess... I have the same kind of brain farts too, though, so I can't really blame them. Edited March 7, 2008 by alice

[gaia.plateau]

If someone asked me how to pay with cash, and I say this with no hyperbole, I would kill them where they stood. It would be an irresistible impulse of duty to society.

[IceCreamCakes]

Yeah im gonna have to agree with everyone that says food sucks I worked at costco making pizzas and it was soooo fucking bad like one little thing wrong and ud get bitched at by everyone

Example
I was making a pizza and ur suposed to weigh shit out but the scale was broken so i was watchin other ppl just guess then my manager walks in and sees me not using the gay ass scale and i get wrote up for some bs