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Just Got My Mnh Order In...


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I just got in my order from MNH. The first thing I'd like to note is I ordered on wednesday and it just got here today. Thats two days, Minnesota to Boston. Awesome, A+. I've never seen a vendor do that before, hookah related or otherwise. I ordered:

2 Medium Phunnel bowls
1 Box of golden QLs
50g of Hookah Hookah lemonaide
250g Tangiers Brambleberry
250g Al Fakher Strawberry
6 hose grommets (I lose them on a daily basis)
1 Bowl stem piece thingy
1 Inner stem piece thingy
MNH also threw in a 50g of Fantasia Pink Lemonaide, which was great of them.

I have just a couple of issues. I ordered 2 medium phunnels, not a small and a medium or a medium and a large, and yet the two phunnels are very different sizes. In both the picture above and the one below you can see how much bigger the green one is. The bloe/black phunnel can almost fit inside of it. It would be perfect if I had wanted a medium and a large, but that's not what I ordered.



As well, as you can see in the top picture, the strawberry al fakher's box is absolutely soaked with juice. I want the juices for me, not for the cardboard box! Minor note on the alfakher; the production date is august 2006, while not terribly old, is way closer to expiring than I like my shisha to be.

My last complaint is I could have sworn I ordered a brush as well (I orderedover the phone), but thats most likely my fault and not MNH's so no big deal.

Anyways, just a couple of small issues but overall a good order. Came out to $76 before shipping, $86 after.
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Hmmm, I will keep checking this topic because I ordered a medium phunnel bowl from mnh as well and I always thought it didnt look the same as the others I have saw online. Mine looks just like your blue one, which Im assuming it is considered a small phunnel. Seems kinda odd that they would send you the wrong one as they did me. Hopefully someone will chime in and set me/us straight...

-Russ
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well when was your order?

if it was recently you may give them a call but if you have smoked out of it you're kinda out of luck.

i actually have been meaning to pick up a medium to go with my small. they are both for different occasions.

you actually may be better off with the small but paying for a medium is another thing.

give them a call and tell them that you may have gotten a small but didnt realise it until you compared it to the ones you saw on here.

they are active as much as they can be on here and try to help us out.

would never hurt!
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QUOTE (tinman @ Feb 22 2008, 05:44 PM) <{POST_SNAPBACK}>
Thanks I will call them up cause I did pay for a medium..not to make a big deal about it. I just wanna let them know so they can catch this problem and stop it from continuing....hopefully.

-Russ


They are also handmade and this has been argued out a few times. The difference between the small and medium - even between medium's can vary quite a bit.

Handmade Folks.

JD
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To be honest getting the different sized bowls really isn't that big of a deal. I'll just use the smaller one for solo smokes and the bigger one for group smokes. I just thought people should know about how it worked out for me. The shisha however, does get to me. To get a tub that not only is leaking all over the place but is set to expire in like 4 or 5 months doesnt work to well for me.
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Hey guys, I only carry mediums phunnels and it was because of this same issue some people would think they got a small when it was really a medium, and some smalls would be bigger etc. They are hand made like JD said, and they do vary from bowl to bowl. Im really sorry if you are not satisfied with the bowl but that is what we carry. Also poopooshaboo you are right i forgot to add the cleaning brush! It must have slipped my mind because i didnt have it on the packing sheet i had for your order. and the al fahker strawberry im not sure what happend with that but i will give you a call in a couple minutes and see if we can work something out.


Thank you,
Tarik
MNH
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QUOTE (MN Hookah @ Feb 22 2008, 12:53 PM) <{POST_SNAPBACK}>
Hey guys, I only carry mediums phunnels and it was because of this same issue some people would think they got a small when it was really a medium, and some smalls would be bigger etc. They are hand made like JD said, and they do vary from bowl to bowl. Im really sorry if you are not satisfied with the bowl but that is what we carry. Also poopooshaboo you are right i forgot to add the cleaning brush! It must have slipped my mind because i didnt have it on the packing sheet i had for your order. and the al fahker strawberry im not sure what happend with that but i will give you a call in a couple minutes and see if we can work something out.


Thank you,
Tarik
MNH


Now I must admit, that is great customer service. Love you MNH guys.

On to the topic. I agree they are handmade and they will vary. I also have the Blue/Black phunnel and it's slightly different then yours...it's bound to happen. Just enjoy it, the phunnels are awesome no matter what size they come in. Edited by gr!m
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Poopoo.

Your strawberry smells funny, has a funny smell and is LEAKING all over the place?

Smells like a syrupy or some kind of like nasty un strawberry smell?
He resent me another one and I think the strawberry is bad, it's like a strong molasses smell or something else not sure how to put it.

I can see your box and that's how mine looked. it's al Fakhir instead of Al Fakher if you loook inside the box ccrrect?

Also. You have the same idea with me I am looking to buy a small phunnel bowl for personal smokes medium with buddies, looks like a great order, I am soon to try the tangiers.
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QUOTE (Milk With Pulp @ Feb 23 2008, 11:48 AM) <{POST_SNAPBACK}>
Poopoo.

Your strawberry smells funny, has a funny smell and is LEAKING all over the place?

Smells like a syrupy or some kind of like nasty un strawberry smell?
He resent me another one and I think the strawberry is bad, it's like a strong molasses smell or something else not sure how to put it.

I can see your box and that's how mine looked. it's al Fakhir instead of Al Fakher if you loook inside the box ccrrect?

Also. You have the same idea with me I am looking to buy a small phunnel bowl for personal smokes medium with buddies, looks like a great order, I am soon to try the tangiers.


I left the strawberry completely sealed, in case tarik wants me to send it back for whatever reason. It's pretty old, and leaking all over the place.
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