mattarios2 Posted March 11, 2008 Share Posted March 11, 2008 I placed an order for 2 boxes of exotica coals a 50g sampler of tangiers and a 50g of fantasia on 3/6/08, the website still says pending for order status. Anyone can tell me from their past experiences buying there how long it takes to ship out?Thanks Link to comment Share on other sites More sharing options...
addicted2shisha Posted March 11, 2008 Share Posted March 11, 2008 More or less immediately. Check with Neal on the chat, hes on there most hours or PM him. There may have been a problem with your payment... Link to comment Share on other sites More sharing options...
Scoop Posted March 11, 2008 Share Posted March 11, 2008 should call him Link to comment Share on other sites More sharing options...
mattarios2 Posted March 11, 2008 Author Share Posted March 11, 2008 alright thanks guys Link to comment Share on other sites More sharing options...
crisbeatz Posted March 11, 2008 Share Posted March 11, 2008 (edited) *Edited out because it was in the wrong thread* Edited March 11, 2008 by crisbeatz Link to comment Share on other sites More sharing options...
mattarios2 Posted March 11, 2008 Author Share Posted March 11, 2008 Just called, got a lady and she was relaying what I was saying over to Neal I believe (unless there are other guys that work there). But i couldn't understand what she was saying ... I think she said the car broke down? I had her repeat it and still couldn't understand. She said this is the 3rd time its happened this week. So props to them, they said they are shipping it usps priority b/c of the hold up. Link to comment Share on other sites More sharing options...
clickhea Posted March 11, 2008 Share Posted March 11, 2008 neal told me the website isnt updated automatically it has to be done by hand so most times its been shipped but still says pending Link to comment Share on other sites More sharing options...
neu318 Posted March 11, 2008 Share Posted March 11, 2008 I had an issue. I ordered on Feb.27 and supposedly it shipped today eventhough it still says pending on their site. I finally called and spoke with Neal. Super cool guy, told me it was because they were out of Tangiers Watermelon. So hopefully i'll get it soon. Best thing to do is call him. Link to comment Share on other sites More sharing options...
mitchell8621 Posted March 11, 2008 Share Posted March 11, 2008 he does manually do the updates...my last order arrived while still saying pending Link to comment Share on other sites More sharing options...
mattarios2 Posted March 11, 2008 Author Share Posted March 11, 2008 QUOTE (mitchell8621 @ Mar 11 2008, 04:55 PM) <{POST_SNAPBACK}>he does manually do the updates...my last order arrived while still saying pendingalright, thanks Link to comment Share on other sites More sharing options...
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