Geiseric Posted March 31, 2008 Share Posted March 31, 2008 (edited) It's ridiculous. I mean it. How can any online vendor actually be SO FUCKING NICE to their customers? It flies in the face of all net- business precedent! Anyways, I had one of the bad Nammors from January, but hadn't really complained, but mentioned it on the chat, and they offered to replace it. The person on live also chatted with me for around a half hour about various products and his opinions, clarifying details, being a generally courteous shopkeeper... Online. Seems like a contradiction, I know. Ended up saving $17 on the order I made today, too.BTW... I don't know if this really should go in the vendor review section, it struck me as being topic worthy. I think they deserve attention for it. Whatever, feel free to move it if you think its misplaced, guys. Edited March 31, 2008 by Geiseric Link to comment Share on other sites More sharing options...
Stuie Posted March 31, 2008 Share Posted March 31, 2008 These guys have been nothing but GOLDEN to me. Ever since I ordered my first hookah, so they generally get all my business, but I do order from other sites, but I always order from HS! Link to comment Share on other sites More sharing options...
cb1021 Posted March 31, 2008 Share Posted March 31, 2008 (edited) Yes the live chat is available frequently too.The next step is to improve the logistics so that every order is accurate from the get-go. They will sore above all other vendors. Edited March 31, 2008 by cb1021 Link to comment Share on other sites More sharing options...
paiintballa182 Posted March 31, 2008 Share Posted March 31, 2008 or when then start stocking more pipes Link to comment Share on other sites More sharing options...
paiintballa182 Posted March 31, 2008 Share Posted March 31, 2008 double post owned Link to comment Share on other sites More sharing options...
garykainz Posted March 31, 2008 Share Posted March 31, 2008 i posted a topic about a nammor that i'd broken a while back and they offered me a new one (it was a v.1 and they offfered a v.2) for half price. they are soooo the sex Link to comment Share on other sites More sharing options...
Geiseric Posted March 31, 2008 Author Share Posted March 31, 2008 I'm still waiting for them to get the green grape vine pattern hoses in stock, how are yours holding up? My overall assessment of the cloisonnes hoses are that they are probably the most tasteful looking hose I've ever had, but prone to small leaks, especially in the handle. You have this issue yet, Gary (I see you have a blue gyro)? Link to comment Share on other sites More sharing options...
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