Jump to content

Giving Props....


Recommended Posts

Okay, so my first order with World Hookah was the three pack of Starbuzz 250 grams at an already great price..... I chose X on the Beach, Honeyberry and Irish Cream. Ordered Saturday. I just got the box. 250 grams each of Honeyberry and Irish Cream as ordered. But apparently he was out of the 250 gram size of X on the Beach so instead he sent me 3 100gram tins, and then threw in a White Peach 100 gram tin for the apparent "inconvenience" of having 3 small tins that includes 50 extra grams instead of the 250 size I ordered. PLUS, he gave me a Blueberry Fantasia sample that smells heavenly and I can't wait to get it home and try Fantasia for the first time. (Yes, I will be ordering the sample pack from him next round and 250 grams each of the ones I love.) He also threw in a Pharoh's Fruitopia sample that I gave to my hookah smoking cohort here at the office because I've already tried that flavor. He even shipped it priority mail so it got here faster than the standard UPS. As of this moment two coworkers are planning on placing their next orders with Neal and I definitely know where I'm getting my next pipe from. Damn, but I'm impressed. Now this is a man working to build a successful business. Way to go Neal - thank you.

'Rani
Link to comment
Share on other sites

Funny that, I actually recieved my order today aswell.

I bought a box of 3k's and 250g of aw afternine, and got 50g of pharos fruit mix and 50g of fantasia blueberry for free

neal = epitome of customer service
Link to comment
Share on other sites

Eh, I just e-mailed him, don't feel like spending $5+ on the phone call.

LoL, I accidentally ordered a pipe from him, it didn't ask me to enter credit card information or anything so I didn't realize that I was confirming the order. It still wasn't calculating shipping properly, I was just trying to navigate around the checkout, trying to figure out what it would cost.

Oh well. I sent him an e-mail saying that if he could ship the pipe for $25 or less, to go through with it, and to get ahold of me if not.
Link to comment
Share on other sites

QUOTE (gaia.plateau @ Apr 9 2008, 01:12 PM) <{POST_SNAPBACK}>
Eh, I just e-mailed him, don't feel like spending $5+ on the phone call.

LoL, I accidentally ordered a pipe from him, it didn't ask me to enter credit card information or anything so I didn't realize that I was confirming the order. It still wasn't calculating shipping properly, I was just trying to navigate around the checkout, trying to figure out what it would cost.

Oh well. I sent him an e-mail saying that if he could ship the pipe for $25 or less, to go through with it, and to get ahold of me if not.


He is really bad at responding to emails.

You have to call him to get a hold of him.

But his shipping costs were really low.

I sent him an email no response but I'm gonna call him to let him know soon. Edited by SmokinMoose
Link to comment
Share on other sites

QUOTE (bryankphotography @ Apr 9 2008, 01:29 PM) <{POST_SNAPBACK}>
Wait wait wait, did you seriously just complain because you got no freebies

Your other points are valid, but that made me laugh.


No i complained because my shipment was covered in the tobacco juice and my leather hose is stained.

I am just stating that i did not get any freebies.
Link to comment
Share on other sites

Neal is a great guy to work with. Remember is always really freakin busy, but he makes up for it. I should be getting a Mash'al sometime very soon from TDG. The place to go for all your KM needs. Thanks again Neal!! Hookah.gif
Link to comment
Share on other sites

QUOTE (Snoopy1966 @ Apr 9 2008, 04:04 PM) <{POST_SNAPBACK}>
Neal is a great guy to work with. Remember is always really freakin busy, but he makes up for it. I should be getting a Mash'al sometime very soon from TDG. The place to go for all your KM needs. Thanks again Neal!! Hookah.gif


he only got the KM's cause i kept bugging him about it.
Link to comment
Share on other sites

I've been waiting for 10 days to get some sort of confirmation for my order. I've called and i just emailed him...hopefully i hear something from them soon, i really like the site as they have good prices and selection, and i really don't want to get turned off from them.


within 20 minutes after firing off an email i got a reply. quite pleased to see that, and everything's straightened out. Edited by leadpipecinch21
Link to comment
Share on other sites

my next order will probably be through neal. I shot him a pm about fotm. he responded promtly. and from what ive heard from people neal seems to be the man.


btw that white grape is excellent. Edited by louman3333
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...