mattarios2 Posted May 21, 2008 Share Posted May 21, 2008 (edited) I'm sure you all already knew this, but damn that guy is the man. Who has a 20 min convo with their customer on the phone?NEALLLL!!!!!haha anyways, just had to let that out, I'm amazed, in all my years of online buying never experienced something like that before.oh and btw, called and asked if i could get the 10% off after i placed the order, and he couldnt cuz my CC was already charged, he threw in mad baccy to make up for it.You the man Neal !!! Edited May 22, 2008 by mattarios2 Link to comment Share on other sites More sharing options...
r1v3th3ad Posted May 21, 2008 Share Posted May 21, 2008 I wish everyone in the world had the balls to do great customer service like TDP and MNH Link to comment Share on other sites More sharing options...
Codename067 Posted May 22, 2008 Share Posted May 22, 2008 (edited) QUOTE (r1v3th3ad @ May 21 2008, 03:53 PM) <{POST_SNAPBACK}>I wish everyone in the world had the balls to do great customer service like TDP and MNHIt's not about having balls, its all about knowing how to satisfy your customers.Because if thats the case, every hookah vendor SHOULD be great [hence they all have balls... ] Edited May 22, 2008 by Codename067 Link to comment Share on other sites More sharing options...
Webbles Posted May 22, 2008 Share Posted May 22, 2008 The magic about Neil is that IF he screws up, he more than makes up for it. He tries his hardest to be the best, and honestly between DPG and MNhookah, it doesnt get any better at all. Link to comment Share on other sites More sharing options...
Click Posted May 22, 2008 Share Posted May 22, 2008 (edited) I've talked to him three times the past couple days, and it's like I'm talking to one of my friends I've known for years. He never seems rushed and pays attention to his customers.-JohnOh and NEAL* Edited May 22, 2008 by click Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 (edited) QUOTE (click @ May 21 2008, 08:28 PM) <{POST_SNAPBACK}>I've talked to him three times the past couple days, and it's like I'm talking to one of my friends I've known for years. He never seems rushed and pays attention to his customers.-JohnOh and NEAL*You all speak nothing but the truthOh and I'll fix the spelling, heh Edited May 22, 2008 by mattarios2 Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted May 22, 2008 Share Posted May 22, 2008 neal does what not many other businesses do and thats why we love him and DPG Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 QUOTE (NickReppinThe909 @ May 21 2008, 10:31 PM) <{POST_SNAPBACK}>neal does what not many other businesses do and thats why we love him and DPG Thats fa sho, I'm gettin that fa show, - name that movie Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted May 22, 2008 Share Posted May 22, 2008 SOOPA BAD HAHA Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 (edited) QUOTE (NickReppinThe909 @ May 22 2008, 12:25 AM) <{POST_SNAPBACK}>SOOPA BAD HAHAhaha, so do you have any idea why when i try to post pictures I keep getting that error? (i am assuming you have read my post on it)Yes i am jacking my own thread Edited May 22, 2008 by mattarios2 Link to comment Share on other sites More sharing options...
indian_villager Posted May 22, 2008 Share Posted May 22, 2008 Whenever I'd call him up we'd be on the phone for like a good twenty thirty minutes. The only time he was short was the time I called him up on the day he got robbed. He is a great guy and my go-to vendor. NEAL ROX MY SOX! Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted May 22, 2008 Share Posted May 22, 2008 QUOTE (mattarios2 @ May 21 2008, 09:28 PM) <{POST_SNAPBACK}>QUOTE (NickReppinThe909 @ May 22 2008, 12:25 AM) <{POST_SNAPBACK}>SOOPA BAD HAHAhaha, so do you have any idea why when i try to post pictures I keep getting that error? (i am assuming you have read my post on it)Yes i am jacking my own threadi couldnt until i went premium Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted May 22, 2008 Share Posted May 22, 2008 QUOTE (indian_villager @ May 21 2008, 09:29 PM) <{POST_SNAPBACK}>Whenever I'd call him up we'd be on the phone for like a good twenty thirty minutes. The only time he was short was the time I called him up on the day he got robbed. He is a great guy and my go-to vendor. NEAL ROX MY SOX!WAIT WTF WHO ROBBED NEAL ??? IM GONNA ROUND UP A POSSE Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 QUOTE (NickReppinThe909 @ May 22 2008, 12:36 AM) <{POST_SNAPBACK}>QUOTE (indian_villager @ May 21 2008, 09:29 PM) <{POST_SNAPBACK}>Whenever I'd call him up we'd be on the phone for like a good twenty thirty minutes. The only time he was short was the time I called him up on the day he got robbed. He is a great guy and my go-to vendor. NEAL ROX MY SOX!WAIT WTF WHO ROBBED NEAL ??? IM GONNA ROUND UP A POSSEYeah when did that happen?And you can only post pics if your premium ... well that sure sucks. I wanted to post a pic of the holes for my tangiers bowl to see what you guys thought. That is a buzz kill. Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted May 22, 2008 Share Posted May 22, 2008 QUOTE (mattarios2 @ May 21 2008, 09:40 PM) <{POST_SNAPBACK}>QUOTE (NickReppinThe909 @ May 22 2008, 12:36 AM) <{POST_SNAPBACK}>QUOTE (indian_villager @ May 21 2008, 09:29 PM) <{POST_SNAPBACK}>Whenever I'd call him up we'd be on the phone for like a good twenty thirty minutes. The only time he was short was the time I called him up on the day he got robbed. He is a great guy and my go-to vendor. NEAL ROX MY SOX!WAIT WTF WHO ROBBED NEAL ??? IM GONNA ROUND UP A POSSEYeah when did that happen?And you can only post pics if your premium ... well that sure sucks. I wanted to post a pic of the holes for my tangiers bowl to see what you guys thought. That is a buzz kill.my bad i thought u meant upload pics to post them in a thread just throw them on photobucket and use the tag that starts with [IMG] Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 QUOTE (NickReppinThe909 @ May 22 2008, 12:43 AM) <{POST_SNAPBACK}>QUOTE (mattarios2 @ May 21 2008, 09:40 PM) <{POST_SNAPBACK}>QUOTE (NickReppinThe909 @ May 22 2008, 12:36 AM) <{POST_SNAPBACK}>QUOTE (indian_villager @ May 21 2008, 09:29 PM) <{POST_SNAPBACK}>Whenever I'd call him up we'd be on the phone for like a good twenty thirty minutes. The only time he was short was the time I called him up on the day he got robbed. He is a great guy and my go-to vendor. NEAL ROX MY SOX!WAIT WTF WHO ROBBED NEAL ??? IM GONNA ROUND UP A POSSEYeah when did that happen?And you can only post pics if your premium ... well that sure sucks. I wanted to post a pic of the holes for my tangiers bowl to see what you guys thought. That is a buzz kill.my bad i thought u meant upload pics to post them in a thread just throw them on photobucket and use the tag that starts with [IMG]oh ok, i'll give it a go, thanks bro. Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 QUOTE (NickReppinThe909 @ May 22 2008, 12:43 AM) <{POST_SNAPBACK}>QUOTE (mattarios2 @ May 21 2008, 09:40 PM) <{POST_SNAPBACK}>QUOTE (NickReppinThe909 @ May 22 2008, 12:36 AM) <{POST_SNAPBACK}>QUOTE (indian_villager @ May 21 2008, 09:29 PM) <{POST_SNAPBACK}>Whenever I'd call him up we'd be on the phone for like a good twenty thirty minutes. The only time he was short was the time I called him up on the day he got robbed. He is a great guy and my go-to vendor. NEAL ROX MY SOX!WAIT WTF WHO ROBBED NEAL ??? IM GONNA ROUND UP A POSSEYeah when did that happen?And you can only post pics if your premium ... well that sure sucks. I wanted to post a pic of the holes for my tangiers bowl to see what you guys thought. That is a buzz kill.my bad i thought u meant upload pics to post them in a thread just throw them on photobucket and use the tag that starts with [IMG]Just tried it, works great, thanks again man. Link to comment Share on other sites More sharing options...
bubbascigars Posted May 22, 2008 Share Posted May 22, 2008 only 20 minutes damn usualy when he gets talking to me it is a hour minimum. he is a cool cat IMO.later allBubba Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted May 22, 2008 Share Posted May 22, 2008 your welcome, after all thats what im here for Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 QUOTE (bubbascigars @ May 22 2008, 12:53 AM) <{POST_SNAPBACK}>only 20 minutes damn usualy when he gets talking to me it is a hour minimum. he is a cool cat IMO.later allBubbaHEY, I'm a virgin with the Neal convos ... alright!!!! Take it easy, lol Link to comment Share on other sites More sharing options...
bubbascigars Posted May 22, 2008 Share Posted May 22, 2008 QUOTE (mattarios2 @ May 22 2008, 12:01 AM) <{POST_SNAPBACK}>QUOTE (bubbascigars @ May 22 2008, 12:53 AM) <{POST_SNAPBACK}>only 20 minutes damn usualy when he gets talking to me it is a hour minimum. he is a cool cat IMO.later allBubbaHEY, I'm a virgin with the Neal convos ... alright!!!! Take it easy, lolI was just letting you know neil likes to talk on his phone keeps him busy. I can vouch that even sleep talks. Later BubbaPS: I never slept with him but i called and he said I can not talk I am sleeping and then he started talking to me. Link to comment Share on other sites More sharing options...
mattarios2 Posted May 22, 2008 Author Share Posted May 22, 2008 QUOTE (bubbascigars @ May 22 2008, 12:35 AM) <{POST_SNAPBACK}>QUOTE (mattarios2 @ May 22 2008, 12:01 AM) <{POST_SNAPBACK}>QUOTE (bubbascigars @ May 22 2008, 12:53 AM) <{POST_SNAPBACK}>only 20 minutes damn usualy when he gets talking to me it is a hour minimum. he is a cool cat IMO.later allBubbaHEY, I'm a virgin with the Neal convos ... alright!!!! Take it easy, lolI was just letting you know neil likes to talk on his phone keeps him busy. I can vouch that even sleep talks. Later BubbaPS: I never slept with him but i called and he said I can not talk I am sleeping and then he started talking to me. haha Link to comment Share on other sites More sharing options...
clickhea Posted May 22, 2008 Share Posted May 22, 2008 neal you never added me to the flavor of the month club i asked u way back :[ Link to comment Share on other sites More sharing options...
skydivemd Posted May 22, 2008 Share Posted May 22, 2008 I can vouch too.Caught Neal on prob. one of the worst days of his life (day after the robbery) and he still was great to talk to. I had a few questions that his assistant couldn't answer, so he grabbed the phone and we spoke for 15 or 20 minutes. Not rushed, pretty candid. He's a real nice guy.Need to put in an order with him soon, too. Link to comment Share on other sites More sharing options...
Winter Posted May 22, 2008 Share Posted May 22, 2008 I'm new to these forums / vendors, but can someone tell me who Neal is? Link to comment Share on other sites More sharing options...
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