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I Got My Order


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And I have to say, I'm very pleased. I ordered a little less than two weeks ago with their freeshipping and recieved it 2days before the two weeks was up. When I opened my box, I was pleasantly surprised to see a 250g Tangiers Red Tea thrown in for free along with my other goods - Blue Nammor hose, Cherry/Cappuccino/Cola Al Fakher, 250g Orange Al Waha, 84pc Coconara coals, and a small funnel bowl.

I know many of us have had problems with packages, but mine came perfectly and with a nice surprise. Thank you Neal and Holly, even though you probably can't see this right now.

The only problem I had with the hose was when I was washing it, the blue ink on the outer hose seemed to leak a little. No actual fading of color from the hose, but there was definitely blue dye/ink leaking off because my bathtub's water turned blue. Weird. Edited by Winter
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I ordered from DPG a couple of weeks ago, before the most recent drama-fest relating to them here on the boards, because I've been trying a bunch of different vendors commonly mentioned here to see which ones I want to stick with.

I didn't have any major complaints about promptness; the order came within 14 days which is about what I'd expect for no shipping fees.

However, while I ordered:

1 250g tub Al Fakher Cinnamon
1 250g tub Al Fakher Two Apples
1 250g tub Al Fakher Rose

I received

1 250g tub Al Fakher Cinnamon
5 50g packets Al Fakher Two Apples
3 100g tubs Starbuzz Rose
1 50g packet Fantasia mango.

I didn't complain or anything; it didn't seem worth the trouble to be that persnickety. I got the right flavors, and Starbuzz and Fantasia are more expensive brands, and overall I got 100g more shisha than I ordered. (Though I would never, ever, ever have selected mango.) I am not experienced enough a smoker to care that much about getting exactly the brands I ordered. But I would have appreciated a note, or an email, or something. And I suspect other people might be more annoyed by the substitutions than I was.

In short, if not for the stuff being said in the other thread, I might have given them a second chance, but from what I'm reading I think maybe I'll stick with some other vendors instead, even if I have to pay shipping.
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QUOTE (Winter @ Jun 16 2008, 05:15 PM) <{POST_SNAPBACK}>
And I have to say, I'm very pleased. I ordered a little less than two weeks ago with their freeshipping and recieved it 2days before the two weeks was up. When I opened my box, I was pleasantly surprised to see a 250g Tangiers Red Tea thrown in for free along with my other goods - Blue Nammor hose, Cherry/Cappuccino/Cola Al Fakher, 250g Orange Al Waha, 84pc Coconara coals, and a small funnel bowl.

I know many of us have had problems with packages, but mine came perfectly and with a nice surprise. Thank you Neal and Holly, even though you probably can't see this right now.

The only problem I had with the hose was when I was washing it, the blue ink on the outer hose seemed to leak a little. No actual fading of color from the hose, but there was definitely blue dye/ink leaking off because my bathtub's water turned blue. Weird.


The blue stuff is apparently not uncommon whatever it is.
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Use another site and pay the shipping. With the HF discount you wont have a shipping fee, practically. Ur just paying full price for the stuff. I can get an order from HC in 2 days and they are about as far away as Neal is. You do the math.
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QUOTE (Bulldog_916 @ Jun 16 2008, 05:27 PM) <{POST_SNAPBACK}>
Use another site and pay the shipping. With the HF discount you wont have a shipping fee, practically. Ur just paying full price for the stuff. I can get an order from HC in 2 days and they are about as far away as Neal is. You do the math.

Interesting. The reason why I ordered from DPG was because I didn't read up on what happened to Neal's store and other various issues people had with them before I ordered. I probably won't be ordering from DPG in fear of my package/goods being lost or messed up, so I will definitely take what you said into consideration.

Thanks!
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