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Was Told I'd Get A Free Small Box Of Cocos From Tdp


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My order was wrong when i ordered like weeks ago actually May 19 to be exact, I only got a 50g of fant. gingerbread instead of 200, I got 50g of watermelon king moassel instead of al fakher, and I got a 50g of cinnamon afzal instead of al fakher. Why wouldn't u just call the customer and tell them that their out of certain brand/flavors so we can spend our money on other things that we umm ... Actually WANT. So i called holly said she'd send me 3 more 50g fantasias of gingerbread, and i asked for a small box of cocos cuz of the mess up and it had been so long to get to my house, and for them to get it right. The box came today it is now June 19, and are the cocos in the box?

NOOO ... sleep.gif oh well, my money will be spent elsewhere like mnh, HS, HC, and TH
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You know when you buy a hookah and you pick the 3 flavors that come with it. Don't even bother. You get some random stuff. I bought a nammor hose but got a non-washable KM. It's quite frustrating.
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QUOTE (SuburbanSmoker @ Jun 19 2008, 03:12 PM) <{POST_SNAPBACK}>
wow i would be livid. im surprised you didnt bitch them out.


From what I've seen Neal say to customers lately that even comment or ask for certain things, I'll pass on bitching them out. It's not worth it, let him f his business right under his nose w/o him even noticing or realizing.

Spending my money elsewhere is worth more than bitching him out.
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QUOTE (SuburbanSmoker @ Jun 19 2008, 12:20 PM) <{POST_SNAPBACK}>
QUOTE (OC4111 @ Jun 19 2008, 12:16 PM) <{POST_SNAPBACK}>
They must have been having another lingerie party when they were packing your order.


It would be like family guy status with stewie and his sexy parties lol.





no...stewie only has legal age chicks.
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well do keep in mind how small of a percent of the hookah consumers everyone here on the forums is. Granted most of us consume consistently, we make up a small fraction of the business. I think thats they arent going leaps and bounds to fix there mistakes for the forum memebers. but it also raises the question of how many other orders are they botching?
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QUOTE (chromecarz00 @ Jun 19 2008, 12:38 PM) <{POST_SNAPBACK}>
QUOTE (SuburbanSmoker @ Jun 19 2008, 12:20 PM) <{POST_SNAPBACK}>
QUOTE (OC4111 @ Jun 19 2008, 12:16 PM) <{POST_SNAPBACK}>
They must have been having another lingerie party when they were packing your order.


It would be like family guy status with stewie and his sexy parties lol.





no...stewie only has legal age chicks.


lol very true.
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QUOTE (SuburbanSmoker @ Jun 19 2008, 03:20 PM) <{POST_SNAPBACK}>
QUOTE (OC4111 @ Jun 19 2008, 12:16 PM) <{POST_SNAPBACK}>
They must have been having another lingerie party when they were packing your order.


It would be like family guy status with stewie and his sexy parties lol.


and you def took the high road on this one matt. good for you man.


thanks bud
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QUOTE (shoresidejake @ Jun 19 2008, 03:48 PM) <{POST_SNAPBACK}>
You actually expected them to send them to you? mellow.gif You should know better.


I know Jake, your right, on the phone Holly talks so ... ... so .... unconvincing, shes like umm yeah sure, and your like, I know she isn't gonna remember that. Either not remember, or just say sure to please you and not do it, because they don't care.
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QUOTE (Scoop @ Jun 19 2008, 05:40 PM) <{POST_SNAPBACK}>
lol...you guys still ordering from them? =/


No, this was an order from May 19th, before all this shiz started going on with Neal, it was only my 2nd or 3rd time ordering from them, and the first two times were fine exept for sort of long shipping. Never again, NEVER, again.
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It feels like Holly and Neal are the only ones running this business without the help of others. I can imagine how stressful it has to be, but everyone on here is right - they should definitely get their act together.
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They shouldnt have expanded so fast. Since their reputation here is totally shot, I would focus on the club.
Besides that; Its a shame to see him go down like this. Although I will say this; Awhile back I ordered a blue razan from nazar, and I had asked him before to set it aside (he had acknoledged). It took me a month to get it since he sold it and was out of stock. He said he would make it up but I didnt get anything extra or anything.
Now of course its not about the freebies, its about saying and not delivering. Personally, I will order from him, he hasnt lost any of my business. But even the best in the industry fuck up. Thats how it goes.
Neal should go out of business for a few months, get his act straight, and start up again under a new name.
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