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Hookahcompany.. Wtf?


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I couldn't decide between the KM Hafa and Mya Colossus, so I decided to get em both!
H-S for the mya, as usual no problem
I went to hookahcompany website for the KM Hafa, and no shipping to canada!? What the heck kind of company ships to Cuba, afghanistan, tanzania, but not to Canada?

extremely dissapointed with this... as of now, no place to get KM (brass)..

thoughts?

(their website says too many problems with customs.. i'm assuming this is for tobacco, which, every vendor has to deal with. they could make this clause for tobacco, or have a restocking fee if they dont like people returning items, etc.. but to completely eliminate Canada? pffff, gimme a break)
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QUOTE (mikeypas @ Jun 19 2008, 08:59 PM) <{POST_SNAPBACK}>
I couldn't decide between the KM Hafa and Mya Colossus, so I decided to get em both!
H-S for the mya, as usual no problem
I went to hookahcompany website for the KM Hafa, and no shipping to canada!? What the heck kind of company ships to Cuba, afghanistan, tanzania, but not to Canada?

extremely dissapointed with this... as of now, no place to get KM (brass)..

thoughts?

(their website says too many problems with customs.. i'm assuming this is for tobacco, which, every vendor has to deal with. they could make this clause for tobacco, or have a restocking fee if they dont like people returning items, etc.. but to completely eliminate Canada? pffff, gimme a break)


If you go for the KM Hafa, you have to pay the duties on the freebie they give you. Try thehookah?
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It's because they had so much stuff returned or captured by canandian customs agents, and angry customers.

And George is carefull how he packages things, this i can confirm from direct experience. It wasn't worth the ago from customers I guess?
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OK so maybe not a WTF thread really, but still disapointing! The fact is being an informed customer, knowing the risks and potential customs problems, i still can't purchase. again , its not for tobacco but rather just the pipe itself. would gladly try another vendor, but problem is that KMs are hard to find! (im looking for the brass content, so the Hafa fits the bill..)

i aint trying to badmouth them, im just expressing my dismay that a neighbour to the US can't get shipment from them, when virtually almost all other countries can!
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I think you are narrowing your prospects to just the KMs is your problem. Widen them out a little bit. It isnt bad that you cant get a KM. It just means you're gonna have to shop around and get something of the same value.
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Theres plenty of other vendors that will ship to Canada, I mean if George has had bad experiences with shipping to Canada I can understand them not wanting to deal with that country's shipping practices anymore.
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1) Call them and see if you can work something out;
2) See if a Forum buddy will reship it for you;
3) If 2 applies, you buy it online, put in their shipping address and have them reship it still packaged when it arrives. Easy.

'Rani
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QUOTE (BohoWildChild @ Jun 20 2008, 03:47 PM) <{POST_SNAPBACK}>
1) Call them and see if you can work something out;
2) See if a Forum buddy will reship it for you;
3) If 2 applies, you buy it online, put in their shipping address and have them reship it still packaged when it arrives. Easy.

'Rani


If you go that route, make sure the person you ship it to is close by HC.. You will be paying the shipping fomr HC to his house then from his house to yours.. Still might be worth it though.
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