wyflavour Posted June 28, 2008 Share Posted June 28, 2008 hey there,in the process of creating a new hookah website store. Atm im creating a coming soon page. This will include a suggestions box, email list box, contact us, and a loctaion selector. From your experiences both as store owners and consumers, what else should i include with the coming soon page?any tips on making it a great launch. Also if your worried ill be competing with any of you, to reassure you i actually wont be in the american market . thank you Link to comment Share on other sites More sharing options...
MechAnt Posted June 28, 2008 Share Posted June 28, 2008 The greatest thing would be an exact date on which it will open up.A mission statement and your goal for the hookah community is good too.Also, as an upcoming vendor, read the vendor rules and get sorted out with a Mod. Best of luck! Link to comment Share on other sites More sharing options...
aethiolas Posted June 28, 2008 Share Posted June 28, 2008 Here are a few things I recomend for your store in general:1. Be as a "web 2.0" as possible. I know this seems generic but try and be as open with your customers as possible. Include open reiews on everything, include links of things the customer might like based on things they've previously ordered. Stay away from mailing lists! Have an RSS feed for new items and on sale item. Also, blogs from vendors(that are really about yourself and your business) are usually good ways for people to interact.2. Support hookah forum! Link to comment Share on other sites More sharing options...
Big Boss Posted June 28, 2008 Share Posted June 28, 2008 Best piece of advice I can give you is to practice good business ethics. Don't pull a Neal and yell at customers. Carry all the popular brands and just be polite to your customers. Link to comment Share on other sites More sharing options...
wyflavour Posted June 29, 2008 Author Share Posted June 29, 2008 thanks for all the tips,yeah im trying to make sure that a great customer service system is put in place. Link to comment Share on other sites More sharing options...
OC4111 Posted June 29, 2008 Share Posted June 29, 2008 and of course a discount code for HF members!!! Link to comment Share on other sites More sharing options...
Big Boss Posted June 29, 2008 Share Posted June 29, 2008 QUOTE (OC4111 @ Jun 28 2008, 11:29 PM) <{POST_SNAPBACK}>and of course a discount code for HF members!!!And an even bigger discount for premium members Link to comment Share on other sites More sharing options...
mushrat Posted June 29, 2008 Share Posted June 29, 2008 you guys are such mooches.. The guy asks for advice for a launch of his site and half you guys just say give us a discount. *sigh* Link to comment Share on other sites More sharing options...
Johnny_D Posted June 29, 2008 Share Posted June 29, 2008 lol - I've never known anything like this place for free shit.wtflavour please introduce yourself to the moderating team so that we can ensure you understand what we expect from our vendor members and what is expected and any advice we can give you regarding this lot Best Regards,JD Link to comment Share on other sites More sharing options...
mobbed Posted June 29, 2008 Share Posted June 29, 2008 good selection of products good prices excellent customer service and if you can offer free shipping on orders over 20 or 30 well then you would be my new vendor Link to comment Share on other sites More sharing options...
hookah hippie Posted June 29, 2008 Share Posted June 29, 2008 Good selection is important and being sure that you guys ship your products out quickly it is very annoying whena company waits for days before shipping off your package Link to comment Share on other sites More sharing options...
Big Boss Posted June 29, 2008 Share Posted June 29, 2008 QUOTE (Johnny_D @ Jun 29 2008, 04:51 AM) <{POST_SNAPBACK}>lol - I've never known anything like this place for free shit. Nah, I don't want free shit. I want cheap shit! In all seriousness. If you want to succeed, you'll have to know your market and know your competitors. Know what the people want and stay ahead of the curve. Link to comment Share on other sites More sharing options...
ilikemyusername Posted June 30, 2008 Share Posted June 30, 2008 and don't suck! Link to comment Share on other sites More sharing options...
Codename067 Posted June 30, 2008 Share Posted June 30, 2008 QUOTE (Big Boss @ Jun 28 2008, 10:41 PM) <{POST_SNAPBACK}>QUOTE (OC4111 @ Jun 28 2008, 11:29 PM) <{POST_SNAPBACK}>and of course a discount code for HF members!!!And an even bigger discount for premium members lol im down for that =DAlso, beating the price of competition wil lalways get you more business. Try to carry as much as you can from each given brand and have the best prices. Everyone will buy from you. I know I would. Link to comment Share on other sites More sharing options...
OC4111 Posted June 30, 2008 Share Posted June 30, 2008 QUOTE (mushrat @ Jun 29 2008, 03:48 AM) <{POST_SNAPBACK}>you guys are such mooches.. The guy asks for advice for a launch of his site and half you guys just say give us a discount. *sigh*Lol. Just playing mush. In all honesty, things i would wany would be good selection, good pricing, quick shipping and good cusotmer service. Link to comment Share on other sites More sharing options...
kajon Posted June 30, 2008 Share Posted June 30, 2008 What I have learned from my dads business is that people are willing to pay a little extra for great service. If you sell cheap but have bad service you will not go as far as great service with a little higher price tag. People will forget that they paid an extra $5 , but they will never forget the service. Link to comment Share on other sites More sharing options...
SuburbanSmoker Posted June 30, 2008 Share Posted June 30, 2008 +1 As long as the selection is there and your customer service is better then your competitors you will earn alot of peoples business. I know everyone here on the forum hates having to deal with shit service and would gladly pay a couple extra dollars to not have to deal with a neal. Link to comment Share on other sites More sharing options...
esheg4ever23 Posted June 30, 2008 Share Posted June 30, 2008 QUOTE (SuburbanSmoker @ Jun 30 2008, 12:40 PM) <{POST_SNAPBACK}>+1 As long as the selection is there and your customer service is better then your competitors you will earn alot of peoples business. I know everyone here on the forum hates having to deal with shit service and would gladly pay a couple extra dollars to not have to deal with a neal.H-S is a good example of this. I ordered a hookah and it didn't come with tongs. I let them know about the situation, they simply gave me store credit, about $5 worth. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now