mikeypas Posted July 6, 2008 Share Posted July 6, 2008 So I got my first box of coco's from H-S with an order. Really likes them! I heard of the forum you can find them locally in Montreal (avoid $$ shipping from US), I tried tracking them down to no avail.So I email the coco-nara website and get the president writing back with the rep's name in Mtl. Great! I call up the rep, and he's like give me a week or so, and i'll get some in. In the meantime, I write back to coco-nara and asked if he knew of any other place in montreal. To my surprise, he writes back saying he is in Montreal and offers to meet me to sell a box of coco's!!That is too cool, and great customer service! Very nice guy, and expect even better quality coco's coming soon!I found it really great that a company would give such great service!! Link to comment Share on other sites More sharing options...
mattarios2 Posted July 6, 2008 Share Posted July 6, 2008 QUOTE (mikeypas @ Jul 5 2008, 10:37 PM) <{POST_SNAPBACK}>So I got my first box of coco's from H-S with an order. Really likes them! I heard of the forum you can find them locally in Montreal (avoid $$ shipping from US), I tried tracking them down to no avail.So I email the coco-nara website and get the president writing back with the rep's name in Mtl. Great! I call up the rep, and he's like give me a week or so, and i'll get some in. In the meantime, I write back to coco-nara and asked if he knew of any other place in montreal. To my surprise, he writes back saying he is in Montreal and offers to meet me to sell a box of coco's!!That is too cool, and great customer service! Very nice guy, and expect even better quality coco's coming soon!I found it really great that a company would give such great service!!quite impressive Link to comment Share on other sites More sharing options...
pingywon Posted July 6, 2008 Share Posted July 6, 2008 It seems that the people that are in the hookah related business (as a whole) are all very good people that go over the top to really help with customer service Link to comment Share on other sites More sharing options...
Voski Posted July 6, 2008 Share Posted July 6, 2008 Even the US distributor is awesome. That is why I always recommend ordering from him because he is the man! Link to comment Share on other sites More sharing options...
Codename067 Posted July 6, 2008 Share Posted July 6, 2008 Hooked UP! That is pretty sweet man. Link to comment Share on other sites More sharing options...
srawas89 Posted July 6, 2008 Share Posted July 6, 2008 I agree with their customer service it really is great. When I ordered a small box of Coco-Naras they emailed me soon after I placed my order asking if its ok that they send it in a bubble envelope since the box is so small compared to the priority mail box they usually send their stuff in. Anyway the shipping was right on time and I had a pleasant conversation with one of the guys who works for the website. They really are great and extremely helpful and polite. A+ in my book. Link to comment Share on other sites More sharing options...
billy Posted July 6, 2008 Share Posted July 6, 2008 Shame that we don't have anything like that here =[ Link to comment Share on other sites More sharing options...
hookah hippie Posted July 6, 2008 Share Posted July 6, 2008 NOthing like bomb digity customer service I have yet to try the cocos but it looks like I will have to try them soon Link to comment Share on other sites More sharing options...
TexasHookah Posted July 6, 2008 Share Posted July 6, 2008 Yeah the owner for the US office is a really friendly guy. Gets back to you quickly as well. Link to comment Share on other sites More sharing options...
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