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I Just Got My Nammor Hose And It Fell Apart Before Use. Wtf?


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I just got it from H-S along with the rest of my order. I tried to take the mouth piece out to clean it before smoking and the rubber fitting came out. It seemed that the glue holding it was old and hardened and it pulled right out. Now its a pain in the ass to try to get a seal.



mad.gif



buttttt... the white mango fantasia SMELLS AMAZING

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Oh yeah, just explain it to them and they will definitely replace it. (They have those online chat things during the day, I recommend using that to speak to a person "face-to-face," if you will.)

Also, if you don't want to go through all that hassle, a tinsy bit of hot glue, patience and a careful hand go a long way in repairing something like that. (Or electrical tape, but if you're trying to go for aesthetics then I would use the hot glue.) Hope that helped cool.gif
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QUOTE (piperjason @ Sep 25 2008, 05:21 PM) <{POST_SNAPBACK}>
if you check out their website they are aware of this problem and seems like they will replace it for you. Look in the review section of that hose at the bottom of the web site.

yeah, I saw that. I was hoping i'd get a legit one since they said they corrected it 9/19 but i guess they missed mine sad.gif
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QUOTE (surface @ Sep 25 2008, 04:20 PM) <{POST_SNAPBACK}>
I just got it from H-S along with the rest of my order. I tried to take the mouth piece out to clean it before smoking and the rubber fitting came out. It seemed that the glue holding it was old and hardened and it pulled right out. Now its a pain in the ass to try to get a seal.



mad.gif



buttttt... the white mango fantasia SMELLS AMAZING


Exact same thing happened to me and they REFUSED TO REPLACE OR REFUND ME.

Search for the post if you want.
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My Nammor just died on my second month exactly. The handle detached from the hose, I've only used it like 12 times. H-S was nice enough to give me another half off, with half off shipping, and they also gave me a diffuser for half off, 30% off a 250g tub of romman, and 20% off some other miscellaneous shisha. Granted there was no warranty, they were still kind enough to hook me up with a good deal as an apology.
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QUOTE (cr15p3rz @ Sep 26 2008, 06:07 AM) <{POST_SNAPBACK}>
i remember they were not very friendly at all to voski when it happened


I just got a RMA number from HS after talking to a rep in Live Chat. I explained to him that if I paid $21 for a hose I did not expect the grommets to fall apart before I even used it since it did not bode well for the life of the hose.


I think I'll go with a KM, they seem to have far less accident reports of falling apart.

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It's a super easy fix. Happened to me. Super Glue Gel fixed it. Same exact situation 6 months ago... smoke on it almost nightly with absolutely no problems.
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QUOTE (surface @ Sep 26 2008, 12:21 PM) <{POST_SNAPBACK}>
QUOTE (cr15p3rz @ Sep 26 2008, 06:07 AM) <{POST_SNAPBACK}>
i remember they were not very friendly at all to voski when it happened


I just got a RMA number from HS after talking to a rep in Live Chat. I explained to him that if I paid $21 for a hose I did not expect the grommets to fall apart before I even used it since it did not bode well for the life of the hose.


I think I'll go with a KM, they seem to have far less accident reports of falling apart.


Looks like I set them straight.
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i have some razans/nammors/km's on their way... i'll do a side by side comparison of all of them when they get here....


only host i'm missing is a km pro... anybody have one they want to get rid of?
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Guest DJ_HOSSEIX
why do you detach the pieces in the beginning? Cant you just hold the end of the nammor under the faucet and the tip of the nammor in some sort of disposal bin and have the water run through it? Or does it not clean well like that ( i too am debating whether to get KM pro or a nammor/razan for the 50 hookahs i plan to purchase )
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