chrisrbts Posted September 30, 2008 Share Posted September 30, 2008 So i ordered some tabacco and another hose from H-S Thursday night and it still isn't showing being shipped or anything yet on Monday night. I know that is only 2 full business days, but for them to take three seems really long for H-S.Is anyone else having delays or should I call them b/c maybe they skipped over my order? Link to comment Share on other sites More sharing options...
Hojo Posted September 30, 2008 Share Posted September 30, 2008 They have just recently moved into a new warehouse, and they have told me that they are still adjusting to it. Regardless, it still only took one more day than usual. If it hasn't shipped by this time tomorrow it would be worth sending an email to them. They're usually really good about answering questions promptly. Link to comment Share on other sites More sharing options...
EternalSoil Posted September 30, 2008 Share Posted September 30, 2008 are you checking a tracking number or what? cause sometimes tracking numbers never even get scanned. i got pissed about something not showing up, then poof! there it was!give them a call tomorrow. Link to comment Share on other sites More sharing options...
NickReppinThe909 Posted September 30, 2008 Share Posted September 30, 2008 H-S is just an all around lousy vendor IMO it took me 11 days to get an order from them and i have had 4 other bad dealings so my advice is to just avoid them Link to comment Share on other sites More sharing options...
Voski Posted September 30, 2008 Share Posted September 30, 2008 Don't worry its expected of them. 99% of their orders ship out in 1 day! </sarcasm> Link to comment Share on other sites More sharing options...
Chrisonfire Posted September 30, 2008 Share Posted September 30, 2008 Not good to hear. I have had the same problem. I ordered Wednesday and haven't received any indication of my package being shipped.D: Link to comment Share on other sites More sharing options...
Stuie Posted September 30, 2008 Share Posted September 30, 2008 Man that's sad to hear, I have never had a bad dealing with them in 5 years. Link to comment Share on other sites More sharing options...
mattathayde Posted October 1, 2008 Share Posted October 1, 2008 i had a bad experience with them during the move but i am willing to give them another go in a week or 2 when i need to place another order, but im going to break my order up since i dont have a lot of cash right now (will get a pay check end of the month, sucks being an artist and having to get paid when people want to buy stuff as apposed to a steady job)but i have like 12 bucks in credit there and they have decent prices so ill get some stuff from them and other stuff from probably MNH-matt Link to comment Share on other sites More sharing options...
Chrisonfire Posted October 1, 2008 Share Posted October 1, 2008 Well I just got my shipping notification yesterday. I took a week to ship from when I placed my order (well 5 business days If i don't count that wednesday), but at least its out.I ordered ground and its shipping from TX so it should be up here hopefully(and I keep my fingers crossed) by this weekend. On the bright side though, my AF-Online order is going to be here today! Link to comment Share on other sites More sharing options...
dakingkevin23 Posted October 2, 2008 Share Posted October 2, 2008 Were they in hurricane area?That might be a factor. Link to comment Share on other sites More sharing options...
chrisrbts Posted October 5, 2008 Author Share Posted October 5, 2008 Well I did call them on Tuesday (i think) and they said there were a lot of middle eastern holidays being celebrated so they were extremely busy. I ended up getting the order in on Friday, so it took over a week from the date i ordered it, but its not like i NEEDED more tobacco right because I wasn't out.They did however send me the wrong color base protector from the one I ordered (got a green instead of a blue) but I called them up again and they are sending me a blue one and I should get it around mid week. Link to comment Share on other sites More sharing options...
mattathayde Posted October 5, 2008 Share Posted October 5, 2008 well i placed a large order lsat night so hopefully it gets out mon or tues cause i have like 8 coco naras left and 19 emergency quick lights as a backup but i really really really dont want to use those... and my flavors are getting boring -matt Link to comment Share on other sites More sharing options...
hookah hippie Posted October 5, 2008 Share Posted October 5, 2008 geez H-S used to really be on their game what is happening Link to comment Share on other sites More sharing options...
Chrisonfire Posted October 5, 2008 Share Posted October 5, 2008 yeah I placed my order on 9/25 and my hookah isn't supposed to be here until 10/6.I didn't ship until 5 days after my order. I have heard nothing but the best about this website, but I think for my next purchase Ill try another site. Link to comment Share on other sites More sharing options...
Hojo Posted October 5, 2008 Share Posted October 5, 2008 What's with all the H-S hate? I've ordered from them three times, and each time it has shipped in 1-2 days. I ordered some shisha Friday morning at 1 am and it shipped Friday afternoon, which was far faster than I expected. They have consistently wowed me, which I guess is why I keep coming back. Link to comment Share on other sites More sharing options...
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