Nabiscuit Posted October 15, 2008 Share Posted October 15, 2008 (edited) Okay... I've really resisted making this thread for a very long time... But after I just got my order in today (that I made Monday), I felt that I couldn't hold it in any longer. MNHookah is absolutely phenomenal in almost every way, shape, and form.While I do have some beefs with the website (could be organized a whole lot better) - the customer service is nothing short of incredible. Whenever items are out of stock, they'll ship every part of the order that they have to you right away - and then when they get the final parts of your order - they'll ship that to you free of charge (and that's not some ground shipping crap - this stuff gets to you quick).Whenever there is a question they have or an issue with your order, THEY CALL YOU. It seems like such a luxury in today's online world, but they actually pick up the phone and give you a call. Communication via voice is always more productive.Fastest shipping of any hookah retailer that I've tried. Period. (hookah-shisha, hookahcompany, thehookah)And here's the kicker... They always give me a little sample of something else that I might like. I don't expect it when I order, but it's always there. On my first order, I got a Mon Cherry Fantasia 50g pack - on the second, I got the incredible Pumpkin Spice Fantasia - and on the most recent, I got Raspberry Lemonade Fantasia.Seriously guys... it's nothing short of a class act.Makes me regret going to all the other shisha/coal retailers before.Oh... and what is the AF Golden Grape box supposed to look like? It looks considerably older than the other two AF (non-gold) flavors I purchased. Edited October 15, 2008 by Nabiscuit Link to comment Share on other sites More sharing options...
Nabiscuit Posted October 15, 2008 Author Share Posted October 15, 2008 QUOTE (Nabiscuit @ Oct 15 2008, 11:30 AM) <{POST_SNAPBACK}>Oh... and what is the AF Golden Grape box supposed to look like? It looks considerably older than the other two AF (non-gold) flavors I purchased.Nevermind... I just did a quick internet search... The Golden Brands apparently have all different colors, with grape being green. Link to comment Share on other sites More sharing options...
modisess Posted October 15, 2008 Share Posted October 15, 2008 (edited) hmmm i thought that golden was purple?i placed an order on the 7th, shipped on the 10th. International dispatched on the 12th... hopefully my package will arrive next week.. can't wait! Edited October 15, 2008 by modisess Link to comment Share on other sites More sharing options...
Nabiscuit Posted October 15, 2008 Author Share Posted October 15, 2008 QUOTE (modisess @ Oct 15 2008, 12:39 PM) <{POST_SNAPBACK}>hmmm i thought that golden was purple?i placed an order on the 7th, shipped on the 10th. International dispatched on the 12th... hopefully my package will arrive next week.. can't wait!I guess it's green when you buy the 250... Link to comment Share on other sites More sharing options...
modisess Posted October 15, 2008 Share Posted October 15, 2008 probably the production date. but i'm not sure. doesn't say anything before the date like PRO or EXP? seems odd if it doesn't. Link to comment Share on other sites More sharing options...
Stuie Posted October 15, 2008 Share Posted October 15, 2008 I just got golden Esk Apple.. change the second box to yellow and put an apple on it and that's what I got. Guess the one on there site is the new packaging that will be rolling out. Link to comment Share on other sites More sharing options...
Nabiscuit Posted October 15, 2008 Author Share Posted October 15, 2008 QUOTE (Stuie @ Oct 15 2008, 01:42 PM) <{POST_SNAPBACK}>I just got golden Esk Apple.. change the second box to yellow and put an apple on it and that's what I got. Guess the one on there site is the new packaging that will be rolling out.Ah... what's the date on your box? Link to comment Share on other sites More sharing options...
Stuie Posted October 15, 2008 Share Posted October 15, 2008 QUOTE (Nabiscuit @ Oct 15 2008, 12:34 PM) <{POST_SNAPBACK}>QUOTE (Stuie @ Oct 15 2008, 01:42 PM) <{POST_SNAPBACK}>I just got golden Esk Apple.. change the second box to yellow and put an apple on it and that's what I got. Guess the one on there site is the new packaging that will be rolling out.Ah... what's the date on your box?I dunno i chunked the box. I keep it in the baggie in the plastic container. Don't worry tobacco last more than 2 years. It's legit, just smoke and enjoy. Link to comment Share on other sites More sharing options...
melanko Posted October 15, 2008 Share Posted October 15, 2008 Yay for MN Hookah! I'll need to get my next order from them.I work at an online retailer myself and we pride ourselves on our customer service. It's good to see other retailers fighting the good fight. Link to comment Share on other sites More sharing options...
rigor Posted October 15, 2008 Share Posted October 15, 2008 I would love to use mnhookah at times for glass phunnels, etc, but their shipping options to me in California suck. I can't order anything w/o paying nearly at least $20 in shipping for some reason. There is also 3-4 good vendors in California anyway, which gets my stuff to come overnight with reg ground shipping. Link to comment Share on other sites More sharing options...
gaia.plateau Posted October 15, 2008 Share Posted October 15, 2008 Damn fast shippers and premium packagers. I do take issue with the speed of their customer service, sometimes eclectic pricing and stocking, and website interface. Link to comment Share on other sites More sharing options...
MNH Posted October 15, 2008 Share Posted October 15, 2008 QUOTE (rigor @ Oct 15 2008, 03:45 PM) <{POST_SNAPBACK}>I would love to use mnhookah at times for glass phunnels, etc, but their shipping options to me in California suck. I can't order anything w/o paying nearly at least $20 in shipping for some reason. There is also 3-4 good vendors in California anyway, which gets my stuff to come overnight with reg ground shipping.You can always ask about getting the flat rate box.. if your order fits in one of them it is alot cheaper.. Just mention it in the comment box when ordering.. that goes for everyone.. Link to comment Share on other sites More sharing options...
thecyrax Posted October 16, 2008 Share Posted October 16, 2008 I picked up some golden grape locally and it was in that green box a month or two ago. Link to comment Share on other sites More sharing options...
erufiku Posted October 16, 2008 Share Posted October 16, 2008 My Gold Grape's box is green as well... Also, I think the date on the package refers to when it was manufactured (remember someone writing it at least). Happy MNH, please get a website overhaul Seriously I love you to death but it's damn counter-intuitive Link to comment Share on other sites More sharing options...
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