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Serious Problems With Worldhookah


xebra

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Hi folks!

This post is about all the frustration I had with Worldhookah, I just wanted to share the email I sent 4 weeks ago to all available Adresses.

QUOTE
Hi Neal and Holly!

It took me a while to get the major statements of our conversation. I want to make things clear, since you do not seem to know what each other does.
Let me sum up all the facts: I ordered tobacco with a total amount of about xxx $. You shipped a lot of it, but the last package i received was totally wrong, I could imagine you mixed two packages up.
Here is the list I ordered:
...



But the last package contained

1x hh cranberry 50
9x fantasis candy cane
Pharaos fruit (flavor of the Month?)
2x Hookah Hookah Vanilla 50 g
2x Hookah Hookah Raspberry 50
2 x guava
1 x hh pina colada 50 g
1x fantasia blueberry (flavor of the Month?)
250 g HH champagne
250 g HH banana
250 g HH Spearmint

Instead of
1xhose
Starbuzz banana
Tangiers
MarachinoCherry, buggle gum, green apple and schlozzberry
10 x fantasia mon cherry
1 x banana
8 x champagne
5 x wintergreen
1 x Seven Spice



I messaged holly, and she told me on the 21st of may to keep the stuff and to send me the missing items:

WorldHookah.com: i will get this sent to you this week
xebra: well if you do so wait a bit please
xebra: maybe i ll add something to this package if possible
xebra: so you can get at least a bit profit
WorldHookah.com: ok
xebra: I do need
...
WorldHookah.com: brb
xebra: ok, just message me if that's ok
WorldHookah.com: are u still here
xebra: yes
WorldHookah.com: i will have to send this out next week
xebra: is this ok?
xebra: 70 $ for this tobacco?
WorldHookah.com: yes

I did not recieve any package and got a little nervous.
On 19th of June you told me





(private) worldhookah: i dont have all the fantasia you wanted becuse we got we it taken away becuse the taxes wernt paid on it
(private) worldhookah: so i only have w3hats left
(private) xebra: sad.gif

(private) xebra: when will you recieve the stuff?
(private) worldhookah: i cant get anymore till the distrubors pays the nevada tax on it

Here is what you wrote on the 21st of July in your chat:

WorldHookah.com (12:28 AM) :
i sent himm all his tobacco in his first order then some came up missing and some other vendors had the same problem with him. so i am waiting to make sure its ok

We had a discussion about that and i am sure all the shops i ordered at can proof that there was not a single problem, if you request it I bet Tarik will email you that everything went fine the last year (about 15 orders!) as well as Social Smoke (2 Orders) Hookah Shisha (1 Order) Hookah company (1 order on my CC) and some other shops. We agreed on this:

WorldHookah.com: i will get your stuff to u as ssoon as the new fantasia comes in
xebra: thats a fuckin problem for me. I will not be at this adress for the next 2 months
WorldHookah.com: do u want me to send it to a differnt adress
xebra: there is no adress you can reach me...
xebra: not until 10th of september
WorldHookah.com: o
WorldHookah.com: when are u leaveing
xebra: this week
WorldHookah.com: i can hold it for u till then
xebra: ok

On the 29th of July you asked my friend andeye using ICQ if we was at home so you could ship it (my stuff and the wrong fantasia flavor his friend received) to him.
About 3 weeks ago I talked to Holly again, and she told me you would not have any more fantasia but she would send me what was left in stock.
We agreed on other flavors instead of the missing stuff.

But Holly neither sent me a tracking number nor a simple notification that the package had been shipped already.
2 days ago I entered the chat to request the stuff and Holly said she could send me the left over 50 g fantasias:
hookahchick: Ican send what is left of the 5o gram fantasia
xebra: holly?

Then you started insulting me:

You are now in a private conversation with worldhookah2. worldhookah2 is from United States .Enjoy your private chat and don't forget you can also video chat and transfer files to a buddy..
xebra: hi
xebra: just need to know if holly did already send out the package
worldhookah2: dude look you kept lying about missing shyt we are not doing business with you again
worldhookah2: I saw the shyt talked on HF and theres no need to get ripped off over and over from you so we are com-pletely done with
worldhookah2: you
xebra: Last time you promised to ship my stuff so that we are done
xebra: thats all i requested
xebra: And i did not say anything wrong on HF
worldhookah2: It was shipped once If you want to lie and claim you did not get it not my problem. If customs took some of your shyt sa
worldhookah2: I was there when she packed and checked off the last couple shippments and you claim they are short. Your getting
worldhookah2: free shyt from us is over move on to MNH and screw them again for a while
xebra: As i said, i recieved another package. and customs did not open the package


So is there any statement? Why do you accuse me of scamming people which is definitely not true!
Please just send me my stuff and I definitely will not disturb you any further.

Greets

Really suxx.

I am definitely fed up, lost a lot of money with this bullsh*t.
Of course they had the chance to reply, but instead they banned me on their chats without any talking.
By the way I opened all the packages with company, some friends have seen what was missing.


Greets Edited by xebra
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Don't even associate with these people. They are awful at providing customer service and are just horrid people. So disorganized and don't know how to run a business. They keep sending FOTM to my old address at school and the tenants there this year find it a bit annoying. I won't accept any free shit from terrible people.

camel: not necessary
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+1 with Mech.

They are the complete opposite of good business operators. I only ordered with them once but I remember having to call a few times to get the correct stuff.
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QUOTE (xebra @ Oct 23 2008, 06:27 PM) <{POST_SNAPBACK}>
Hi folks!

This post is about all the frustration I had with Worldhookah, I just wanted to share the email I sent 4 weeks ago to all available Adresses.

QUOTE
Hi Neal and Holly!

It took me a while to get the major statements of our conversation. I want to make things clear, since you do not seem to know what each other does.
Let me sum up all the facts: I ordered tobacco with a total amount of about xxx $. You shipped a lot of it, but the last package i received was totally wrong, I could imagine you mixed two packages up.
Here is the list I ordered:
...



But the last package contained

1x hh cranberry 50
9x fantasis candy cane
Pharaos fruit (flavor of the Month?)
2x Hookah Hookah Vanilla 50 g
2x Hookah Hookah Raspberry 50
2 x guava
1 x hh pina colada 50 g
1x fantasia blueberry (flavor of the Month?)
250 g HH champagne
250 g HH banana
250 g HH Spearmint

Instead of
1xhose
Starbuzz banana
Tangiers
MarachinoCherry, buggle gum, green apple and schlozzberry
10 x fantasia mon cherry
1 x banana
8 x champagne
5 x wintergreen
1 x Seven Spice



I messaged holly, and she told me on the 21st of may to keep the stuff and to send me the missing items:

WorldHookah.com: i will get this sent to you this week
xebra: well if you do so wait a bit please
xebra: maybe i ll add something to this package if possible
xebra: so you can get at least a bit profit
WorldHookah.com: ok
xebra: I do need
...
WorldHookah.com: brb
xebra: ok, just message me if that's ok
WorldHookah.com: are u still here
xebra: yes
WorldHookah.com: i will have to send this out next week
xebra: is this ok?
xebra: 70 $ for this tobacco?
WorldHookah.com: yes

I did not recieve any package and got a little nervous.
On 19th of June you told me





(private) worldhookah: i dont have all the fantasia you wanted becuse we got we it taken away becuse the taxes wernt paid on it
(private) worldhookah: so i only have w3hats left
(private) xebra: sad.gif

(private) xebra: when will you recieve the stuff?
(private) worldhookah: i cant get anymore till the distrubors pays the nevada tax on it

Here is what you wrote on the 21st of July in your chat:

WorldHookah.com (12:28 AM) :
i sent himm all his tobacco in his first order then some came up missing and some other vendors had the same problem with him. so i am waiting to make sure its ok

We had a discussion about that and i am sure all the shops i ordered at can proof that there was not a single problem, if you request it I bet Tarik will email you that everything went fine the last year (about 15 orders!) as well as Social Smoke (2 Orders) Hookah Shisha (1 Order) Hookah company (1 order on my CC) and some other shops. We agreed on this:

WorldHookah.com: i will get your stuff to u as ssoon as the new fantasia comes in
xebra: thats a fuckin problem for me. I will not be at this adress for the next 2 months
WorldHookah.com: do u want me to send it to a differnt adress
xebra: there is no adress you can reach me...
xebra: not until 10th of september
WorldHookah.com: o
WorldHookah.com: when are u leaveing
xebra: this week
WorldHookah.com: i can hold it for u till then
xebra: ok

On the 29th of July you asked my friend andeye using ICQ if we was at home so you could ship it (my stuff and the wrong fantasia flavor his friend received) to him.
About 3 weeks ago I talked to Holly again, and she told me you would not have any more fantasia but she would send me what was left in stock.
We agreed on other flavors instead of the missing stuff.

But Holly neither sent me a tracking number nor a simple notification that the package had been shipped already.
2 days ago I entered the chat to request the stuff and Holly said she could send me the left over 50 g fantasias:
hookahchick: Ican send what is left of the 5o gram fantasia
xebra: holly?

Then you started insulting me:

You are now in a private conversation with worldhookah2. worldhookah2 is from United States .Enjoy your private chat and don't forget you can also video chat and transfer files to a buddy..
xebra: hi
xebra: just need to know if holly did already send out the package
worldhookah2: dude look you kept lying about missing shyt we are not doing business with you again
worldhookah2: I saw the shyt talked on HF and theres no need to get ripped off over and over from you so we are com-pletely done with
worldhookah2: you
xebra: Last time you promised to ship my stuff so that we are done
xebra: thats all i requested
xebra: And i did not say anything wrong on HF
worldhookah2: It was shipped once If you want to lie and claim you did not get it not my problem. If customs took some of your shyt sa
worldhookah2: I was there when she packed and checked off the last couple shippments and you claim they are short. Your getting
worldhookah2: free shyt from us is over move on to MNH and screw them again for a while
xebra: As i said, i recieved another package. and customs did not open the package


So is there any statement? Why do you accuse me of scamming people which is definitely not true!
Please just send me my stuff and I definitely will not disturb you any further.

Greets

Really suxx.

I am definitely fed up, lost a lot of money with this bullsh*t.
Of course they had the chance to reply, but instead they banned me on their chats without any talking.
By the way I opened all the packages with company, some friends have seen what was missing.


Greets


No ones fault but your own.
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