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Hookah Shisha Ad Running That Is Expired


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I got excited when Hookah Shisha was recommended to me. Today I paid them a visit and saw an ad on the front page for free holiday shipping. I rang up an order of around $60 and put the code in only to find it had expired. I clicked on the live help button and the rep who came online said that it had expired on Monday. I asked why it was still being advertised on the front page if it was expired I got no answer.

Anyone recommend a site that does not have false advertising on it?
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The forum discount will still get you your 15% off, it's either HookahForum or Hookah Forum, or one of those varaiations with all lower case, can't remember off the top of my head. It also looks like they pulled the advertisment after checking there site really quick. Edited by Victim026
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My one other comment would be that H-S's ad did clearly state the deal was only running through the 5th, I only know because despite the forum discount my g/f took advantage of the H-S ad one on a few christmas presents.
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QUOTE (voski @ Jan 7 2009, 11:58 PM) <{POST_SNAPBACK}>
hookah-shisha sucks. Order from www.thehookah.com www.hookahcompany.com or www.mnhookah.com


Have to agree 100%.
out of 4 orders, 2 went so-so, and 2 abysmal.

outdated ads they would not honor are typical.
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QUOTE (kesslercollins @ Jan 8 2009, 08:24 AM) <{POST_SNAPBACK}>
Anyone ever deal with this Sahara Smoke? Looks like they got some kick ass stuff that I did not see on H-S like the Vortex bowl... WOW


forget the vortex. just get yourself an original tangiers phunnel bowl. you will not be disappointed.
i think 95% of the forum will agree with me on this.
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welcome to ecommerce, the delay from customer request to web designer and the resulting delay in the change.

H-S did say it ended on the 5th, and I haven't had a bad order yet. I know some have but i can say the same about thehookah.com, saharasmoke.com, hookahcompany.com, smoking-hookah.com. half my orders from all of them have been screwed up.

Never had a problem with Hookah-Shisha.com, MNHhookah.com or Nazarhookah.com
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QUOTE (Stuie @ Jan 8 2009, 07:03 AM) <{POST_SNAPBACK}>
welcome to ecommerce, the delay from customer request to web designer and the resulting delay in the change.

H-S did say it ended on the 5th, and I haven't had a bad order yet. I know some have but i can say the same about thehookah.com, saharasmoke.com, hookahcompany.com, smoking-hookah.com. half my orders from all of them have been screwed up.

Never had a problem with Hookah-Shisha.com, MNHhookah.com or Nazarhookah.com


Mind sharing how they messed up your orders? And what they did to fix the problem? This is here hookah-shisha is problamatic. They mess up and give you a hard time before they fix the problem. I am mostly interested in hookahcompany and thehookah.

I forgot to mention but as stuie stated nazarhookah is also good.
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Voski, has a legitimate gripe, i admit. H-S has had some issues in the past. Changing warehouses, Ineffective communication on company policy and some bad employees. A lot of that has changed. Just want to put that out there. Where you pick is your choice, just wanted to give the flip side to the coin that's all.
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idk ive never had a problem with them, when i bought my first mya oblesik they advertised it as a "black one" and they sent me the one with flowers. I did the chat and asked them if i could exchange it for the blue one becaus ei really didnt want a flower hookah and they were 100% cool with it. the only thing i roder from them really is Romman but other than that there a pretty good site, mnh is my fav by far though just b/c they use usps shipping which is 2-3 days smile.gif
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I love Hookah-Shisha. I have made easily 20 orders with them and have never had a problem that they didn't fix extremely generously.

One time I ordered Fantasia Mango and they emailed me the next day saying that they were out of stock and because of the mistake on the site they sent me another flavor of my choice with overnight shipping and 750 reward points free. I don't have much experience with the other sites but if their customer service is better than H-S's than I would be very surprised.
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i haven't seen the ad, but if I saw any "holiday" coupons I would assume that it would be over by now, or if they informed after an order that it was over but hadn't updated their site I'd probably understand. most of the vendors offer promocodes tat work all the time so I wouldn't sweat it either. I have no experience with them but I guess they're my competition so not much more I could add, but I don't think it's the biggest deal in the world. Worst case they lost your business, best case you find a better vendor and never look back. You have plenty to choose from, good luck,
John
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I have never had any problems with any vendor i have read about on this sight. Granted the only 3 i have ordered from is H-S, Hookah Company and MNH. H-S was the place my got my first everything from. I have found them to be absolutly great with their customer service. As for the ad, i have always seen an expiration date on all of their ads on their homepage, the reason for this is because they prolly tell their web design firm when its supposed to be taken off, but that doesnt always happen. THe way i see it is like having a coupon in the paper that has expired, its not the companies fault its still in the paper, its the papers fault.
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Dang, I just ordered from them and did not know they had a discount for HF members. Ah well, maybe next time.

I do have a gripe about their webcart, which I realize they may not maintain directly, but the dang thing double-billed me on my 1st order despite it appearing the transaction failed because I did not have cookies enabled for the cart site (had em on for HS's site.) The lack of transparency with the webcart, having it located on a 3rd party site, etc, is an ugly hack, and hopefully they explore options to remedy the issue.
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