Capt. Morgan Posted February 6, 2009 Share Posted February 6, 2009 Placed an order from HC on the 3rd at 5:30 pm and still no confirmation of it shipping. Checked the status of the ordered and it said "Approved" whatever the hell that means. No word of the order being processed or anything. I know orders can take a few dys to process sometime but from what I understand they usually ship pretty fast. Should I contact them or am I just being an impatient little bastard? Link to comment Share on other sites More sharing options...
chinamon Posted February 6, 2009 Share Posted February 6, 2009 QUOTE (Capt. Morgan @ Feb 6 2009, 02:05 AM) <{POST_SNAPBACK}>impatient little bastard Link to comment Share on other sites More sharing options...
Capt. Morgan Posted February 6, 2009 Author Share Posted February 6, 2009 Fair enough. Never ordered from them before. Missing my Tangiers buzz. Link to comment Share on other sites More sharing options...
chinamon Posted February 6, 2009 Share Posted February 6, 2009 QUOTE (Capt. Morgan @ Feb 6 2009, 02:16 AM) <{POST_SNAPBACK}>Fair enough. Never ordered from them before. Missing my Tangiers buzz. i would say if they dont ship by the end of tomorrow then fire them an email over the weekend. Link to comment Share on other sites More sharing options...
delSol_si Posted February 6, 2009 Share Posted February 6, 2009 QUOTE (chinamon @ Feb 5 2009, 07:15 PM) <{POST_SNAPBACK}>QUOTE (Capt. Morgan @ Feb 6 2009, 02:05 AM) <{POST_SNAPBACK}>impatient little bastard +1 I'm the same way though, I just ordered a KM from John late last night and can't seem to figure out why I haven't received it yet! Though in reality he has already had fedex pick it up for shipping and I have already received a tracking number, which is faster than I expected. Link to comment Share on other sites More sharing options...
Capt. Morgan Posted February 6, 2009 Author Share Posted February 6, 2009 At least I'm willing to admit that I'm not always the most patient. I've gotten used to orders shippping out within 24 hours, guess I've just been really lucky so far. Just got the tracking numbers so I'm happy now. Of course I'll be checking that at an alarming rate. Link to comment Share on other sites More sharing options...
MechAnt Posted February 6, 2009 Share Posted February 6, 2009 Sometimes when I order from HC, I get the items before they even send me a shipping number! Then again it's probably because I get shipments from them within 20 hours. Have no fear. Just email them and they will take care of you. Link to comment Share on other sites More sharing options...
Rani Posted February 6, 2009 Share Posted February 6, 2009 Remember that the emails are likely only semi-automated. I believe from what I've observed because I order from HC all the time, that George has to go in and trigger them. Sometimes it seems they get so busy that they get the products out the door and go back to trigger the emails after. So sometimes, the package shows up before I get the email.'Rani Link to comment Share on other sites More sharing options...
Bulldog_916 Posted February 7, 2009 Share Posted February 7, 2009 The best thing to do in that case is to call them. They get backed up with orders and sometimes they lose track a little bit. If it isnt shipped in 2-3 days I usually just do a call to check in on the order. The last time I ordered I had to call them to make sure it shipped okay and there was a problem. So just call and they will be right on it. Link to comment Share on other sites More sharing options...
Dr. B Posted February 7, 2009 Share Posted February 7, 2009 They handed mine over to fed-ex today after calling me around 1 to make sure my shipping address was correct. That's customer care!now that the frustrating part is over comes the hard part - waiting. Link to comment Share on other sites More sharing options...
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