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Hookah-shisha.com Question


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They are a good vendor. They have probably the biggest selection out there. The shipping can be slower than other sites ( to Canada at least). Southsmoke ships really fast to Canada, I got my hookah in under a week and it was a great price, but I never hear people on this forum mention that site. ( I hope there not banned and I'm not making a big no-no mentioning them)
But they are great too. : )
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I buy 90% of all my stuff from H-S, if there ever is a problem they fix it. You can get stuff taken care of quick on their live chat!
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QUOTE (voski @ Feb 21 2009, 03:38 PM) <{POST_SNAPBACK}>
Buy from one of the other companies you mentioned. I have had a problem on EVERY order I have ever placed with hookah-shisha.


You're definitely in the minority then.

I've ordered from them/ split an order from them 3-4 times... never had a problem. Good vendor, perhaps not the best prices on everything, but good, and a nice selection to boot.
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i'm mad at hs right now personally for parking on my order for 2 days. place order monday, not shipped until wed night, i payed the extra for 3 day shipping so i could have it by tonight, its in my state but not in my town. i received an email from them saying it would be shipped in 1 bussiness day or less, so they sat on it for 2 and a half days now i don't have my order. all i ordered was 2 grommets shisha and coals, so it wasn't a big order but still. the reason i ordered 2 grommets is because i broke both grommets on both of my pipes in the same day! so now i have no hookah for the weekend.

its really not that big-a-deal, but its just an issue of i wanted to smoke this weekend from an airtight pipe, now i'm using wet paper towels. thanks h-s
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H-S is really overloaded. same happen to me username, they can't keep up with the large demand now. They are working on expanding to keep up the demand.
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I always order from H-S. Only problem I had is they mixed up the flavor of one particular pack in one order. They let me keep the flavor I had received and gave me credit on the page so I could get the original flavor I wanted in my next order. Great service so far.
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I haven't really had any issues with their service or damaged products/wrong orders, but I still have strayed away from HS due to higher prices and what seemed to be astronomical shipping charges every time I ordered.
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QUOTE (hookah hippie @ Feb 20 2009, 10:44 PM) <{POST_SNAPBACK}>
H-S is very reliable I have never had a problem with them and I have ordered from them countless times


They are also helpful with miss orders, or broken shite.

Not that they have too many of these problems, but, between myself and two buddies I'm sure were in the low thousands from H-S.
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i order my hookahs and romman from hs, because their customer service is excelent, i remember i broke a vase (not really my fautl_ i added hot water, poured it out and added cold water and the vase completely just broke when this has never happend to any of my other glasses. i sent them pics and they sent me a free vase out that night.

for tobacco/coals/glass bowls i order from mnh, super fast shipping, great deals, and just awesome customer service as well
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