kwenui Posted May 20, 2009 Share Posted May 20, 2009 I ordered a stargate glass hookah from hookahshisha (Hookah Kings). Once i received the hookah, I tried it out, and the seal between the metal and the glass was super broken. I was getting tons of smoke leaking out of it. The piece wont unscrew or I would just teflon tape it and be done with it. So i called hookahkings. Sent pictures of smoke leaking from the seal. Talked to Adam, he has been brushing me off since day one. It has now been a month and I have made numerous calls and e mails . He won't return my e mails and when I call his line is "As far as I know, it's being taken care of". Now he won't answer my calls, but when i called from another number he answered. What did I do to deserve this treatment?? I talk to other forum users that have went through hookah kings and they tell me that they have been taken care of when they had problems. How do I fix this situation. I don't want a hookah with a broken seal, especially when i paid over $100 for it ($150 i think)Any help? Link to comment Share on other sites More sharing options...
cotsi95 Posted May 20, 2009 Share Posted May 20, 2009 if it leaks and it wont unscrew YOU probably cross threaded it... Link to comment Share on other sites More sharing options...
speel Posted May 20, 2009 Share Posted May 20, 2009 Did you pay by credit card? if so I suggest you call them up. Link to comment Share on other sites More sharing options...
kwenui Posted May 20, 2009 Author Share Posted May 20, 2009 QUOTE (cotsi95 @ May 20 2009, 01:42 PM) <{POST_SNAPBACK}>if it leaks and it wont unscrew YOU probably cross threaded it...No, I'm saying that part isn't screwable... It's glued on. If it isnt glued on then it came cross threaded. I really doubt that though, Plenty have tried to unscrew it. Thanks for the blame though. Link to comment Share on other sites More sharing options...
Johnny_D Posted May 20, 2009 Share Posted May 20, 2009 I have flagged this Thread for the attention of other Moderators and Admin.I'm not saying that it will get any response though. Cheers,JD Link to comment Share on other sites More sharing options...
mushrat Posted May 20, 2009 Share Posted May 20, 2009 ill call Adrock. Link to comment Share on other sites More sharing options...
cotsi95 Posted May 20, 2009 Share Posted May 20, 2009 QUOTE (kwenui @ May 20 2009, 11:33 AM) <{POST_SNAPBACK}>QUOTE (cotsi95 @ May 20 2009, 01:42 PM) <{POST_SNAPBACK}>if it leaks and it wont unscrew YOU probably cross threaded it...No, I'm saying that part isn't screwable... It's glued on. If it isnt glued on then it came cross threaded. I really doubt that though, Plenty have tried to unscrew it. Thanks for the blame though.Sorry it just sounded like it was cross threaded. So it NEVER came unscrewed? How did u fill the vase then? Through the downstem? Pics would help a bunch. Link to comment Share on other sites More sharing options...
ilikemyusername Posted May 20, 2009 Share Posted May 20, 2009 QUOTE (kwenui @ May 20 2009, 01:22 PM) <{POST_SNAPBACK}>I ordered a stargate glass hookah from hookahshisha (Hookah Kings).? am i missing something here? Link to comment Share on other sites More sharing options...
kwenui Posted May 20, 2009 Author Share Posted May 20, 2009 now the blue vase does not unscrew from the metal part.... the smoke is coming out between them [attachment=3605:Image058.jpg] [attachment=3606:Image059.jpg] Link to comment Share on other sites More sharing options...
kwenui Posted May 20, 2009 Author Share Posted May 20, 2009 QUOTE (ilikemyusername @ May 20 2009, 05:08 PM) <{POST_SNAPBACK}>QUOTE (kwenui @ May 20 2009, 01:22 PM) <{POST_SNAPBACK}>I ordered a stargate glass hookah from hookahshisha (Hookah Kings).? am i missing something here?hokkahshisha.com is under hookahkings... I'm guessing.. When i call the hookahshisha it directs me to hookahkings Link to comment Share on other sites More sharing options...
cotsi95 Posted May 20, 2009 Share Posted May 20, 2009 OK now i see what your saying. Its just defective. Link to comment Share on other sites More sharing options...
kwenui Posted May 20, 2009 Author Share Posted May 20, 2009 I can unscrew the stem from the metal part that is attached to the base. That is how i fill the base. It is impossible to detach the bottom metal piece with the purge valve and the hose adapter from the base. I've tried with more force than I have been genetically given. And that is were there is broken seal. [attachment=3607:Image055.jpg] Link to comment Share on other sites More sharing options...
kwenui Posted May 20, 2009 Author Share Posted May 20, 2009 Just another note.... It came like this... the first time I smoked it the seal was broken and i called immediately. It was within a week of me receiving the hookah. Link to comment Share on other sites More sharing options...
Sonthert Posted May 21, 2009 Share Posted May 21, 2009 There are two different websites, www.hookah-shisha.com and www.hookahshisha.com Link to comment Share on other sites More sharing options...
K1024 Posted May 21, 2009 Share Posted May 21, 2009 (edited) wait did you order from hookahshisha.com or hookah-shisha.com ??i didnt realize that hookah shisha had any affiliation with hookah kings..edit: dammit eric posted while i was looking... Edited May 21, 2009 by K1024 Link to comment Share on other sites More sharing options...
Sonthert Posted May 21, 2009 Share Posted May 21, 2009 HahahaaI win.www.hookahshisha.com is another portal of www.hookahkings.com and the owners of the Hookah Forum. www.hookah-shisha.com is different, thats the place that Sami Romman owns. Link to comment Share on other sites More sharing options...
Tuscani Posted May 21, 2009 Share Posted May 21, 2009 mmmm glad I order from h-s... I always have just cause it look nicer, and work blocked hookahjohn lol supposably "illegal/questionable" Link to comment Share on other sites More sharing options...
kwenui Posted May 21, 2009 Author Share Posted May 21, 2009 yep hookahshisha.com... I'll stick with mnh and hj from now on... Can't believe how irresponsible owners are. If he wasn't going to send me a new one he could have just told me, instead of stringing me along and hoping I would forget about it... and then ignoring me when I try and follow up. Abused!!!! Guess I'll just keep calling... or maybe contact BBB. Link to comment Share on other sites More sharing options...
delSol_si Posted May 21, 2009 Share Posted May 21, 2009 (edited) QUOTE (Sonthert @ May 21 2009, 02:55 AM) <{POST_SNAPBACK}>HahahaaI win.www.hookahshisha.com is another portal of www.hookahkings.com and the owners of the Hookah Forum. www.hookah-shisha.com is different, thats the place that Sami Romman owns.Why do the hookahkings own this forum but have no advertisements or ANYTHING at all??? That just seems odd. I am glad they created this forum(this lots of help from Mushy and others) but seriously, if you are going to pay for something like this, you might as well get something out of it. I don't even see their website in the list of vendors on here or anything. Hell, I bet 80-90% of the people on here have never heard of hookahkings.com. I know it was several months before I had, and even now I had totally forgotten about them until you mentioned something. I guess they have their reasons, but just seems weird. And who is Adrock btw? I am guessing he it part of hookahkings?Edit: why don't more people order from them if they own this website? Edited May 21, 2009 by delSol_si Link to comment Share on other sites More sharing options...
chromecarz00 Posted May 21, 2009 Share Posted May 21, 2009 QUOTE (delSol_si @ May 21 2009, 01:30 PM) <{POST_SNAPBACK}>QUOTE (Sonthert @ May 21 2009, 02:55 AM) <{POST_SNAPBACK}>HahahaaI win.www.hookahshisha.com is another portal of www.hookahkings.com and the owners of the Hookah Forum. www.hookah-shisha.com is different, thats the place that Sami Romman owns.Why do the hookahkings own this forum but have no advertisements or ANYTHING at all??? That just seems odd. I am glad they created this forum(this lots of help from Mushy and others) but seriously, if you are going to pay for something like this, you might as well get something out of it. I don't even see their website in the list of vendors on here or anything. Hell, I bet 80-90% of the people on here have never heard of hookahkings.com. I know it was several months before I had, and even now I had totally forgotten about them until you mentioned something. I guess they have their reasons, but just seems weird. And who is Adrock btw? I am guessing he it part of hookahkings?Edit: why don't more people order from them if they own this website?Owner of this forum and hookahkings. And yeah kind of suprised that he doesnt push it a little bit but its all good. We still love him lol. Just wish his prices were cheaper Link to comment Share on other sites More sharing options...
ilikemyusername Posted May 21, 2009 Share Posted May 21, 2009 QUOTE (delSol_si @ May 21 2009, 04:30 PM) <{POST_SNAPBACK}>. And who is Adrock btw? I am guessing he it part of hookahkings?adrock is our god, he has many names and many faces, but nobody has ever met him.Adrock is responsible for getting us chat and upgrading the forum when its necessary.you'll only ever feel his presence when something is wrong.I think he's like santa clause, ..."he sees you when you're sleeping... Link to comment Share on other sites More sharing options...
Sonthert Posted May 22, 2009 Share Posted May 22, 2009 He's also root Admin here. Link to comment Share on other sites More sharing options...
cotsi95 Posted May 22, 2009 Share Posted May 22, 2009 QUOTE (ilikemyusername @ May 21 2009, 03:09 PM) <{POST_SNAPBACK}>QUOTE (delSol_si @ May 21 2009, 04:30 PM) <{POST_SNAPBACK}>. And who is Adrock btw? I am guessing he it part of hookahkings?adrock is our god, he has many names and many faces, but nobody has ever met him.Adrock is responsible for getting us chat and upgrading the forum when its necessary.you'll only ever feel his presence when something is wrong.I think he's like santa clause, ..."he sees you when you're sleeping...People from the narg have met him...lol WERE EVERYWHERE!!!! Link to comment Share on other sites More sharing options...
ikon Posted May 22, 2009 Share Posted May 22, 2009 Wow, I had no clue www.hookahkings.com owned this forum. I work like 5 minutes from one of the stores LOL its where i buy all my coals Good to know though. Link to comment Share on other sites More sharing options...
Scalliwag Posted May 23, 2009 Share Posted May 23, 2009 So are they still blowing you off? Link to comment Share on other sites More sharing options...
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