RingsMaster Posted May 28, 2009 Share Posted May 28, 2009 ok so my KM ice was supposed to be delivered on 05/13/09 today is the 27 well technically the 28 and its still not here. you may want to tune in this is a great story lol.ok so caravan trading sent out my hookah, no problems watching the hookah make its way to mesquite texas. well i wait all day on the 13th and it never comes, thought the truck broke down or something whatever. call on the 14th, they tell me its misplaced. wtf! ok so i have caravan place a trace on it. i was told it would take 2 days. then 5 days, then 8 days. and so on and so on. well i get a call on the 23 telling me that they were going to declare it lost that night and refund caravan so they could send me a new one. i get a call the 26th telling me that they are in the process of closing the case and getting caravan their money. i talked to caravan today and UPS has been tugging their chain about it, but its finally closed. the great people at caravan told me they would 2 day air is to me, i thank them very much for their kindness. i get another call from UPS today the 27th where the begin to tell me that they are soo sorry for losing the package and that it wasnt really there fault but most likely a packaging error. well after about an hour of arguing with the manager about how they have wasted time and money of not only caravan but myself, they say that they have done all then can and hang up on me. never did i get rude or nasty but stated facts that i knew, well i called back to be hung up on a second time and now they wont answer their phone, but ive got there corporate number handy and will be giving them a call tomorrow telling them how they have lost buisness with me for their inappropriate workers and terrible customer service. and i will be filling a case with the better business bureau because not only do i believe that my package wasnt misplaced(i think they stole it, would be the first time, last time i cought them however because my delivery man was wearing the custom t-shirt i ordered, lol), and for their treatment of their customers.i would love to thank Caravan trading for their honesty and hard work trying to get me my hookah, and for all they ahve done for me, it has been a pleasure doing business with them.as for UPS im fed up with them changing to fed ex Link to comment Share on other sites More sharing options...
mushrat Posted May 28, 2009 Share Posted May 28, 2009 no shit. you caught the delivery guy wearing YOUR shirt? I gotta ask how that went... Link to comment Share on other sites More sharing options...
Giant Ninja Robot Posted May 28, 2009 Share Posted May 28, 2009 What DID happen when you caught him wearing the shirt you bought? Link to comment Share on other sites More sharing options...
Stuie Posted May 28, 2009 Share Posted May 28, 2009 I got a sign similar to this in my front bushesbe warned deliver person! Link to comment Share on other sites More sharing options...
EternalSoil Posted May 28, 2009 Share Posted May 28, 2009 QUOTE (Stuie @ May 28 2009, 10:47 AM) <{POST_SNAPBACK}>I got a sign similar to this in my front bushesbe warned deliver person!Ohh!! i love that! where did you find such a thing? Link to comment Share on other sites More sharing options...
newjacksm Posted May 28, 2009 Share Posted May 28, 2009 that really fucking sucks, I am sorry I would march right into UPS and spin kick them all in the jaw. Link to comment Share on other sites More sharing options...
Zinite Posted May 28, 2009 Share Posted May 28, 2009 QUOTE (EternalSoil @ May 28 2009, 09:49 AM) <{POST_SNAPBACK}>QUOTE (Stuie @ May 28 2009, 10:47 AM) <{POST_SNAPBACK}>I got a sign similar to this in my front bushesbe warned deliver person!Ohh!! i love that! where did you find such a thing?http://lmgtfy.com/?q=protected+by+2nd+amen...t+security+sign Link to comment Share on other sites More sharing options...
shisha fan Posted May 28, 2009 Share Posted May 28, 2009 QUOTE (RingsMaster @ May 28 2009, 08:05 AM) <{POST_SNAPBACK}>last time i cought them however because my delivery man was wearing the custom t-shirt i ordereddamn, that is a really fucking bold move. i would`ve bashed his face in with the mailbox. Link to comment Share on other sites More sharing options...
Scalliwag Posted May 28, 2009 Share Posted May 28, 2009 my guess is that if the same idiot that stole your shirt still has your route that he is the culprit.heck where do you live since it came thru the Mequite hub? Link to comment Share on other sites More sharing options...
Vladimir Posted May 28, 2009 Share Posted May 28, 2009 Wait, you got customer service from Caravan? No way this is the same Caravan I ordered from? Link to comment Share on other sites More sharing options...
Vampy6997 Posted May 28, 2009 Share Posted May 28, 2009 filing with the BBB takes about 5 minutes if you have the order info/tracking number, dates of all the problems, and probably just break up what you said into paragraphs for easy comprehension when you file. Copy/paste would lessen the time.I had to file something with the BBB over a darn missing tanktop that I never got reimbursed for from a said (I'm so dropping dimes now) SonicShack. What is really crappy is that I waited weeks and only then when I filed a complaint on Paypal (who also did nothing, even when it was escalated), the company has disappeared from communications (they only communicated via the complaint on paypal--no calls, no emails, yet they still send me their spam)..They could've had a reliable returning customer. I was so excited to get the merch and place another order, but they eliminated that possibility...so yeah. Some businesses just don't know how to do business!...lol...I like fedex a bit better...the delivery guys are hotter, especially around here Link to comment Share on other sites More sharing options...
HsK BATES Posted May 28, 2009 Share Posted May 28, 2009 QUOTE (Zinite @ May 28 2009, 09:04 AM) <{POST_SNAPBACK}>QUOTE (EternalSoil @ May 28 2009, 09:49 AM) <{POST_SNAPBACK}>QUOTE (Stuie @ May 28 2009, 10:47 AM) <{POST_SNAPBACK}>I got a sign similar to this in my front bushesbe warned deliver person!Ohh!! i love that! where did you find such a thing?http://lmgtfy.com/?q=protected+by+2nd+amen...t+security+signhaha thats funny as shit Link to comment Share on other sites More sharing options...
RingsMaster Posted May 28, 2009 Author Share Posted May 28, 2009 well when i saw the delivery man i had my friend call the cops and we blocked his truck in and him with bats and things like that, i wanted him arrested. which the kind police officers did, and it was quite humorous. he said that if he decided 2 we could have been arrested to for having bats and "threatening" him, but he would have looked the other way because of this guys bold statement lol. as of right now caravan and i are waiting for UPS to close the case, they are taking there time i will say that, and i filed with the BBB and they will look into it. the incident with the t-shirt happened when i lived in NY, i live in texas now, more specifically the southlake area(which i hate). but oh well as long as i get that beauty i dont care, i want her so bad right now Link to comment Share on other sites More sharing options...
srawas89 Posted May 28, 2009 Share Posted May 28, 2009 thats real funny how you blocked the guy in. But damn....never had issues with UPS even though I have dealt with delivering very expensive computer equipment through them. I guess its just where you are at....O well I hope everything gets solved and you get your hookah. Link to comment Share on other sites More sharing options...
newjacksm Posted May 28, 2009 Share Posted May 28, 2009 Neither do I.. My delivery person is a woman I wish she was a good looking woman though I tried helping her one day with a set a speakers I bought and she barked at me! Link to comment Share on other sites More sharing options...
RingsMaster Posted May 29, 2009 Author Share Posted May 29, 2009 lol she barked did she, well the guy on my new route is really cool, he delivers stuff to my house almost every day(i buy lots of stuff) i talked to him today and he said that he didnt even scan anything on that truck that was going to my house. so idk whats going on maybe someone took it as it arrived in texas or something. all i know is that i want my hookah badly Link to comment Share on other sites More sharing options...
Vladimir Posted May 29, 2009 Share Posted May 29, 2009 In my experience the UPS drivers are way friendlier than the FedEx guys. Our main USP driver at my last job (I still work occasionally there when I am in the area) STILL knows me by name, its been like a year or two since I worked there full time! Of course this is based off interactions with two regular UPS guys and one regular FedEx guy so hardly a fair point . Link to comment Share on other sites More sharing options...
ashes87 Posted May 29, 2009 Share Posted May 29, 2009 I cant blame you there, and I live in Texas as well, south specifically, but I have never had any problems with UPS ever. My family has actually become friends with the guy that runs the route that goes by my house, and he has even bought a gun from my dad, who is a licensed gun dealer. Link to comment Share on other sites More sharing options...
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