Punx Clever Posted July 14, 2009 Share Posted July 14, 2009 I just placed an order on H-S for over $100, but forgot to set up the free hookah in the order! I sent a message about it to them, hoping they can add it in later.Anyone know if the customer service at H-S will take care of me? Link to comment Share on other sites More sharing options...
Big Boss Posted July 14, 2009 Share Posted July 14, 2009 Most likely everything will get taken care of. Link to comment Share on other sites More sharing options...
RingsMaster Posted July 14, 2009 Share Posted July 14, 2009 hookah-shisha will take care of you, they always do everything the right way, ive almost never heard of someone getting screwed by them Link to comment Share on other sites More sharing options...
Punx Clever Posted July 14, 2009 Author Share Posted July 14, 2009 Not really a matter of getting screwed, but more having them fix my screw up Link to comment Share on other sites More sharing options...
mix_tape Posted July 14, 2009 Share Posted July 14, 2009 I've ordered over $100 and forgot the hookah and they never added it to my order.To tell the truth I didn't even realize it until months later thats my bad though haha.I hope you get it Link to comment Share on other sites More sharing options...
RingsMaster Posted July 14, 2009 Share Posted July 14, 2009 QUOTE (mix_tape @ Jul 13 2009, 09:51 PM) <{POST_SNAPBACK}>I've ordered over $100 and forgot the hookah and they never added it to my order.To tell the truth I didn't even realize it until months later thats my bad though haha.I hope you get it well i guess they didnt send it cause you didnt say anything lol, im sure by sending them an email they will do him right Link to comment Share on other sites More sharing options...
Punx Clever Posted July 14, 2009 Author Share Posted July 14, 2009 Yep, they took care of it. Sweet! Link to comment Share on other sites More sharing options...
ilikemyusername Posted July 14, 2009 Share Posted July 14, 2009 I'm thouroughly satisfied with h-s, they alwas make things right.except for one time.... Link to comment Share on other sites More sharing options...
AmunRa Posted July 15, 2009 Share Posted July 15, 2009 H&S is one of those vendors that I really respect. Their service i great, their prices are reasonable, and since they added KM pipes, they are my one stop shop.Glad to hear you got your pipe. Link to comment Share on other sites More sharing options...
chinodos Posted July 15, 2009 Share Posted July 15, 2009 I have never had a problem with HS, ever. I have bought exclusively from them since I started smoking hookah. I also hear good things about HookahJohn, which I would like to try soon. Link to comment Share on other sites More sharing options...
Codename067 Posted July 15, 2009 Share Posted July 15, 2009 Never ordered through them, but I also never hear anything bad about them..so wait it out! Link to comment Share on other sites More sharing options...
norcalsmoker Posted July 15, 2009 Share Posted July 15, 2009 80% of my orders are from H-S. They have amazing customer service. Link to comment Share on other sites More sharing options...
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