SweetDaddyCoconut Posted August 13, 2009 Share Posted August 13, 2009 I just received my hookah from hookahcompany and it did not come with any gaskets or my little 50g freebie. I feel that it would be something petty to complain about. Should I contact them about it? Link to comment Share on other sites More sharing options...
Giant Ninja Robot Posted August 13, 2009 Share Posted August 13, 2009 gaskets are kinda important and you paid for them. i wouldn't complain persay but I'd let them know and get it taken care of.If you had purchased it in person would you have walked out without saying "hey, uhhh, can I have gaskets for this?" Link to comment Share on other sites More sharing options...
Arcane Posted August 13, 2009 Share Posted August 13, 2009 call them, ask for it...most likely, they'll send it to you. there's no excuse for paying for something and not receiving it.unless it says, does not come with groskets or the 50g freebie...you should complain. Link to comment Share on other sites More sharing options...
jeremyk Posted August 13, 2009 Share Posted August 13, 2009 Call em they have me the wrong base n hose for my km n I called them n they have me a $40 gift card because they were out of the stuff I shouldve got Link to comment Share on other sites More sharing options...
indian_villager Posted August 13, 2009 Share Posted August 13, 2009 Just call and take it easy. Those folks there are real nice and they will take care of any issues that may exist. If I am not mistaken the 50g sample was on a "supplies last" thing so if they ran out you get none. They are really good with customer service and will take care of the gaskets for you. Link to comment Share on other sites More sharing options...
RingsMaster Posted August 13, 2009 Share Posted August 13, 2009 dito to what IV said just call and be polite and you will get what you want Link to comment Share on other sites More sharing options...
Arcane Posted August 13, 2009 Share Posted August 13, 2009 QUOTE (RingsMaster @ Aug 13 2009, 02:54 PM) <{POST_SNAPBACK}>dito to what IV said just call and be polite and you will get what you wantask for Robin..she's the best!! Link to comment Share on other sites More sharing options...
*sigh* Posted August 13, 2009 Share Posted August 13, 2009 QUOTE (RingsMaster @ Aug 12 2009, 09:54 PM) <{POST_SNAPBACK}>dito to what IV said just call and be polite and you will get what you wantYa, do not call to complain. Just call and let them know you didn't receive what you should have received. Link to comment Share on other sites More sharing options...
ilikemyusername Posted August 13, 2009 Share Posted August 13, 2009 call and YELL and SCREAM AT THEM, that ought to ensure that this type of crud never happens again!just kidding, i'm fairly sure that george would tell you where to stick it.just kidding again! HA! Link to comment Share on other sites More sharing options...
combs08 Posted August 13, 2009 Share Posted August 13, 2009 I'm in the same boat as you with another supplier. I didn't recieve some accessories w/ my hookah (tongs, cleaning brush, the essentials) and it's my first hookah so I didn't feel like buying them so I talked to them and they were very polite and sent them out. Link to comment Share on other sites More sharing options...
mushrat Posted August 13, 2009 Share Posted August 13, 2009 QUOTE (SweetDaddyCoconut @ Aug 12 2009, 11:45 PM) <{POST_SNAPBACK}>I just received my hookah from hookahcompany and it did not come with any gaskets or my little 50g freebie. I feel that it would be something petty to complain about. Should I contact them about it? yes. Link to comment Share on other sites More sharing options...
r1v3th3ad Posted August 13, 2009 Share Posted August 13, 2009 grommets Link to comment Share on other sites More sharing options...
no longer welcome Posted August 14, 2009 Share Posted August 14, 2009 yep yep, good people, call them and they should take care of you. Link to comment Share on other sites More sharing options...
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