My Live Chat With Dish Network

[SimplexCoda]

Ok so i went to ask dish network a question before i decided on ordering their service, heres what i got:

(01) Louie** E. NX9: How may I assist you with your order today?
Dakota: Well, im actually looking for some info before i order anything
(01) Louie** E. NX9: How may I help you?
Dakota: Well, i have a roommate that is not interested in splitting the bill if i get dish network. I know that theres parental controls to require a password to view certain channels or ratings, but is there is a way to require a password to power on the reciever so only someone paying the bill can view tv. If there is can it be done with out just parental blocking all channels and requireing a password for every channel?
(01) Louie** E. NX9: Let me check.
Dakota: ok
(01) Louie** E. NX9: We don't have that kind of feature.
(01) Louie** E. NX9: Just to verify, how many TVs are you planning to hook up? Please indicate the number of standard and HDTVs.
Dakota: 1 HD
(01) Louie** E. NX9: I see.
(01) Louie** E. NX9: You have to block the all the channels.
(01) Louie** E. NX9: You may place the order using this link:
The agent is sending you to https://customersupport.dishnetwork.com/DishCart/land.do.
Dakota: so i would have to put in my password anytime i wanted to change channels?
(01) Louie** E. NX9: Your bill will not be affected if you're always using the equipment it will change if you upgrade or downgrade or order programming.
(01) Louie** E. NX9: Yes, you can block the ordering options and you can also put a password on your account so that you're the only that can add or remove programming through phone.
Dakota: ok thats what i needed to know
Dakota: thank you
(01) Louie** E. NX9: Yes, you can block the ordering options and you can also put a password on your account so that you're the only that who can add or remove programming through phone.
(01) Louie** E. NX9: Please give me the account number or order number after you've placed the order so that we can check if the order went through.
(01) Louie** E. NX9: I'll wait while you're processing it.
Dakota: i didnt say i was ordering
(01) Louie** E. NX9: What’s stopping you from placing an order today? I can assist you with the ordering process.
Dakota: i simply havent decided if i want to purchase your programming
(01) Louie** E. NX9: hen you compare Dish Network to other television service providers, both satellite and cable, it becomes clear that Dish Network does a better job at delivering more programming than anyone else and at a lower cost.
Dakota: Yeah hey listen, I know its your job and all, but the pressure tactic isnt helping at all. I came to ask a question, not to feel like im being forced to buy something.
(01) Louie** E. NX9: You may place the order now for reservation since our installation dates are filling up so fast. You can still make changes or modify the order by calling us at least 24 hours prior to your installation date.
Dakota: so how many pre-typed sales pitches do you have over there? Do your bosses give you some sort of quota on how many of them you have to use per chat session?
(01) Louie** E. NX9: You can set up your service online, and if you need to make modifications you can call us at any time. We are open 24 hours, 7 days a week.
(01) Louie** E. NX9: Is there anything else that I may assist you with?
Dakota: yeah this is what i thought. No im good, but im really glad that the chat window automatically puts your log-in number up for me to know who to tell a supervisor is pressuring me.
(01) Louie** E. NX9: Thank you for chatting with Dish Network and have a great day!
Thank you for visiting Dish Network. You may now close this window.
Your session has ended. You may now close this window.

[714xDGAFxKING]

wow talk about trying to make a fucking sale lol. they did not care what you had to ssay. and as soon as you called em out on thier log in # they closed the window lol lol good stuff man.

[SimplexCoda]

Yeah i noticed that too, hmm seems fishy. I think i might put some minutes on my skype and call customer service and use call recorder to see what they say.

[coplinb]

Man that is comical. I wouldn't have been surprised if they came right out and said "what do i need to do to put in in this car today'' haha

[SimplexCoda]

Man that is comical. I wouldn't have been surprised if they came right out and said "what do i need to do to put in in this car today'' haha

Make it half price, i will purchase today.

[Click]

What the hell.  Towards the ends it would seem like your talking to a robot/machine, lol.  I hate those pressure tactics.  Really makes me want to change my mind about the purchase all together.

[Amn_sinclair]

i cant believe they were pressuring u like that, it literally seems like it went from someone being there to just an auto resonse. Just a little suggestion though. u can program the parental controls to block all use during certain hours, if u just program it to block use 24 hours a day, then u just need to put the password in like every hour or something. That should work right there if that doesn't just take the power cord to the receiver with u lol

[TheScotsman]

That's typical dish network.

You should try to get the, to fix a screwup of their own sometime. Oh, that is so entertaining.

Then after they thoroughly piss you off with an hour of being passed about on hold they try a high pressure script to sell you some premium programming.

[McLovin600]

Seems like some kind of bot to me. if not, thats lame

[skinegibbs]

They are bots. They search through the words you type for keywords and try to post a relevant response.

[chinamon]

should've asked then when a n3 hack would be available.