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And Another Member Goes Out Of Their Way To Help


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Alright, I'll give you guys a little background so you understand why Mattarios2 is such a great guy.

Part 1.
HookahCompany

Back in the beginning of this year, I finally decided that I would be willing to spend $60 a jumbo bohemian vase. I really liked the dark blue and the light blue but didn't care for the aqua. I put in my order for the dark blue and waited for delivery confirmation for about five days. I started to get anxious as I knew bohemians were in limited quantity, so I called HookahCompany and asked what the status was on my vase. They told me that the vase was out of stock and had been since I ordered it. Now, during the meantime of them not contacting me and letting me know, they sold out of the other light blue bohemian jumbo. I was able to talk to George and he said he would give me an aqua Grand Egyptian hose with the vase for their mistake. I've had an aqua vase before and I thought the color was O.K. but for the cost of bohemians, I wanted to get exactly what I like. I don't want you guys to think that I didn't appreciate what George had done with the free hose.. it was just kind of a sad situation.

Part 2.
Vendor A.

So, I'm sure you guys are going to say that this was deserved for dealing with a banned vendor, but I figure that I should probably still include it. About a month ago, "vendor A" bought a bunch of HookahCompany's vases wholesale and had them listed on their website. I was relieved to find out that they had a bohemian jumbo in amber which I had never even seen before. The vase looked awesome and I knew that I would regret missing my chance like I had before. I placed an order with them and it showed up a couple days later. Unfortunately, when I opened the box, this "jumbo" bohemian was literally half the size of the aqua, said mya bohemian across the rim (not pictured when I ordered it), and had a made in Romania sticker on the bottom (site stated to watch out for Romanian knockoffs). I contacted him and he was very apologetic and said he would make it right. He went down to Tangiers because Eric had gotten a bunch of bohemians as well and thought that he might have one of the blue jumbos. Well, when he got there they were both aqua which left me back at square one. Well, "vendor A" said he was actually going to meet up with the distributor of bohemians and that he would pick one up from there. That fell through as well so I was left back where I started. In all fairness, "vendor A" has really busted his ass trying to get me one of these vases. It's just been a really unlucky chain of events.

Part 3.
Mattarios2

Over the last couple months, I have been trying to get John to sell me one of his blue jumbo vases. Well, he called me on Tuesday and we talked for probably about an hour. We were able to work out an extremely fair deal given the circumstances and when I got home yesterday, there was a giant box sitting on my front porch. Covered in "HF", I opened the box to reveal a dark blue jumbo in all it's glory. Not only did John send me the vase, he included some Nakhla samples for me to try out. I had asked him if he could send me a flavor of Mizo just to experience it and he ended up sending me four. I honestly have never received a package as well packaged as that vase was. I just want you guys to know that John was really struggling with selling the vase and for him to do that for me was really great. He's an extremely nice guy and a great example of what an awesome community HF is.
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I'm not surprised John did that at all. he did something similar for me when we were in a mix-up of sorts. nothing but pure class and an ethically run business... something that's rare these days!

I have the same base btw, except in green. I love it.. works great. Edited by contristo
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