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Cracked Base On Free H-s Mya Hookah


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so i know it was free both when my brother recieved his free mini mya after i order him a $100 dollars worth of stuff from H-S for his birthday yesterday evening he called to tell me that while unwrapping the mini mya there was a crack in the base. i know it was free but do you think they will replace it if i call them?
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QUOTE (r1v3th3ad @ Oct 7 2009, 04:06 PM) <{POST_SNAPBACK}>
I think that they were discounted/free because they are damaged in some way, the one I received had foggy plastic in parts...I could be wrong though

http://www.hookah-shisha.com/p-2330-mini-m...nce-hookah.html
QUOTE
Note: This hookah pipe is on clearance and does not come with all the "freebies" advertised with our regularly-priced hookahs. This hookah is brand new and does not have any defects, we are simply overstocked.
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But it also states that the problems with the little hookahs would not prevent efficient performance. A crack in the base obviously does, and H-S tends to replace things completely at random, depending on who you talk to. I have had grommets and mya adapters shipped via Bubble envelope before after talking to someone, and then another person said that it was impossible to do that and it had never been done before. smiley-angry021.gif
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I know back when I did an order and got the free Mya, my base came in cracked as well. It was just a while before I smoked out of it and realized it. If H-S will replace it, that would be awesome. I was lucky enough to have another base that would fit it. It's actually a really good pipe. It's great for a solo session or like two people.
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The free mini myas that come with $100+ orders are new and not clearance, damaged hookahs. Of course they will change the base they are a great company. They will probably ask you for a picture of it thats all.
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