ahwahoo2006 Posted June 23, 2006 Share Posted June 23, 2006 Has anyone else had a problem with Hookah Hub? I ordered a bunch of HH because of their recent discount, and it took them 5 days just to process my last order, plus another few days for shipping! It does not take 5 days to put some shisha in a box and ship it out. /minor rant Link to comment Share on other sites More sharing options...
djnick Posted June 23, 2006 Share Posted June 23, 2006 maybe there was a huge demand or something after the discount or something, but my order shipped in 24 hours from when i ordered it. Also i think they advertise on their site they are the fastest to ship, are you sure that it took 5 days to process? check the time between when u placed your order and when it shipped, shouldnt be more than 1-2 days. Also maybe there was a problem with the payment or something Link to comment Share on other sites More sharing options...
Enima For Your Lungs Posted June 23, 2006 Share Posted June 23, 2006 Doesn't everybody advertise that they are the fastest to ship? Obviously it can only be true for one company. Link to comment Share on other sites More sharing options...
ahwahoo2006 Posted June 24, 2006 Author Share Posted June 24, 2006 Thanks Jason. I submitted the ticket as requested. I am very impressed with the quick response. I have never had issues before, with other orders taking one day or less to complete. I will continue to be a customer. Link to comment Share on other sites More sharing options...
ahwahoo2006 Posted June 24, 2006 Author Share Posted June 24, 2006 Wow, HookahHub is amazing. I have never recieved better customer service EVER. The Forum is lucky to have connections with sites of this caliber. Link to comment Share on other sites More sharing options...
thepyrofish Posted June 24, 2006 Share Posted June 24, 2006 Wow, good job hookahhub! Good customer service can be difficult to find sometimes nowadays (though there are many fine retailers on this forum) and so I applaud you. Since I was thinking of ordering a couple things anyway... Link to comment Share on other sites More sharing options...
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