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Do Not Order From Hookahset.com (Ever)


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Every single time ive ordered from this company ive had a problem. Recently i ordered a KM Halzone, and 10 hoses. Instead i receive a KM pharo and no hoses. i made 3 attempts at emailing this company and they have not responded to one of my emails.

In short......Pay a little more somewhere else to make sure you get what you order.
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sorry to hear about the issues, but ya, with all the negative stuff being said and the fast that they had screwed up with you a lot in the past might have garnered a little more sympathy around these parts. :)

. But good luck getting it straigh.
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Oh boy, good ol' Hookahset makes the headlines again...

They're a banned vendor in which we usually don't allow to be mentioned, but they're so bad it's funny at this point (plus I know Mush would have hidden it by now had he wanted to). :lol:

Sorry you got screwed, man. :(
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i have had problems with them before. glad to know they are still causing problems. that keeps me from venturing to the dark side over there
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  • 7 months later...
My first order with Hookahset was fine. Two weeks aga I placed my second order and the stainless steel screens I ordered were shipped and looked used. They had some rust spots. I sent pictures to Mark and after 5 emails they have agree to but not corrected the problem yet. I know it's only $1.99 but it's the principle. Why not just ship the customer 2 new screens. That would have been the right thing to do.
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I guess I dodged a bullet when I got my Tang small phunnel from them. I can take a hint though, thanks for the warning. I'll shop some more reputable places now.
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[quote name='packersfan23' timestamp='1346729002' post='555725']I guess I dodged a bullet when I got my Tang small phunnel from them. I can take a hint though, thanks for the warning. I'll shop some more reputable places now.[/quote]

You really did. Many people have had problems on a couple of other forums as well.
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This might be great time to promote the "Chargeback" ability of Discover and AMEX credit cards. Both of these companies will give you a refund instantly and then they fight the offending company themselves. This is how I got my money back after LA Fitness tried screwing me over a fradulent contract.
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Last order I made with them was Mizo Blueberry, Mizo Lychee, and a Fancy/Nu Hose. Everything arrived intact in three days.

[img]http://files.sharenator.com/the_very_best_of_the_success_kid_meme_Success-s513x339-302066-580.jpg[/img]
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I ordered from them twice, both others came through flawlessly and quick. Not to mention for a great price.
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See, this is why I rarely order from anyone but California vendors (John, etc.)..... They screw up, I can get in my car, drive to the office/shop and not leave until they fix their mess.

'Rani
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[quote name='Rani' timestamp='1346788372' post='555766']
See, this is why I rarely order from anyone but California vendors (John, etc.)..... They screw up, I can get in my car, drive to the office/shop and not leave until they fix their mess.

'Rani
[/quote]

That's nice here in Texas that's a pain.
H-S - 5 hour drive
Social Smoke - 3 hour drive
Texas Hookah - 8-10 depending on Houston Traffic.
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[quote name='Epoch' timestamp='1346910646' post='555862']
I just made a big order from them. Let's see how this turns out...
[/quote]

Looks like we got ourselves a Gambling Man!

[img]http://festivalfilm.com/wp-content/uploads/2011/05/gambling_man_01.jpg[/img]
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[quote name='Epoch' timestamp='1346953171' post='555896']
I live on the edge.

[img]http://991.com/newgallery/Aerosmith-Livin-On-The-Edge-57561.jpg[/img]
[/quote]

Good luck! I hope they don't make you feel like jumping off.
[img]http://jameslayton.files.wordpress.com/2011/07/jump-off-cliff.jpg[/img]
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Order arrived yesterday.

5 Tangiers Birquq tobacco, 2 Nakhla El Basha tobacco, 1 Crown tobacco, 1 Havana Gold tobacco, 3 Chronic Hookah (108pc)

All arrived intact.
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