ghostofdavid Posted August 21, 2006 Share Posted August 21, 2006 How was the site to navigate?Did you have to create a profile? If so was it easy? A profile had to have been created in order to see the check out total. This seems to be the standard for the hookah vendors. The profile was easy to make and the website loads quite quickly. How were prices? Shipping Costs?Prices seemed to be a very good deal. I purched the following shisha, all in 250 gram tubs:Al Fakher Cola $7.50Al Fakher Strawberry $7.50Al Fakher Chery $7.50Golden Al Fakher Grape $9.50Al Fakher Melon $7.50Al Amir Molasses "Black Bery" [sic] $8.95Shipping was around 10 dollars for UPS ground, but was upgraded to Fedex Priority at no charge to me as a favor by Mr. Sherif . Does the forum discount apply?Not to my knowledge. Is there any type of rewards program?No. However, I was given a Tangier's styled head free with my order and that was very thoughtful. I called PYH the day after I placed my order and Mr. Sherif was very pleasant to talk to on the phone.Do they have a good variety of items?Yes, they have several brands of shisha and pretty solid looking hookahs for sale.Are your items packaged well?Yes! They were packaged with the utmost care and took less than a business week to show up at my house in Ohio when it was shipped from California.Did you have any problems with your order? If so, did they work hard and fast to fix it?I received a problem-free order.How is there customer service? There customer service is excellent. As I said earlier, I was given upgraded shipping and a free Tangiers styled bowl to go with my order. Hours after I placed my order, rather than receive a typical form letter, I was sent a personal letter informing me about the shipping upgrade at no charge. The email stated to call if I had any questions or if I just wanted to flap jaws about hookah. So I did and Mr. Sherif was kind and warm on the phone and I feel very comfortable with PYH and will order from them in the future. Their Al Fakher is cheaper than most sites from get-go, even when applying our forum discount at other vendors. If PYH gets Starbuzz, and gets it at a very fair price, it will make his business run even more seemlessly. *Foot note:I apologize for lack of pictures, but I do not have a digital camera. I would remedy this situation but I am short on cash at the moment.Truly Constructive Criticism:1. The webpage, though very vast, is a bit hard on my eyes. If they hire someone else to do the web design, I fear the prices on the shisha might go up and that would be a bad thing.2. When the form email is sent regarding your order, it does not give you an itemized listing of what you ordered. If a copy of your order was e-mailed to you, it just seems a bit more organized to have a copy of it for yourself.Overall rating for trasaction: 5 out of 5 stars. - Fast Shipping- Free Booty- Personalized ServiceThis is my first vendor review, let me know what you think. Thanks! Link to comment Share on other sites More sharing options...
cymptom Posted August 21, 2006 Share Posted August 21, 2006 I realized it was a pretty pimpin business but I didn't get any free booty with my order Ok, bad joke... Link to comment Share on other sites More sharing options...
ghostofdavid Posted August 21, 2006 Author Share Posted August 21, 2006 Bahahah. You, sir, are awesome. Link to comment Share on other sites More sharing options...
EvansLight Posted August 21, 2006 Share Posted August 21, 2006 wow, think i might have to try PYH after all. Granted they reall need to get ahold of a good web designer. Hell for free booty id pimp there site for em Link to comment Share on other sites More sharing options...
ghostofdavid Posted August 22, 2006 Author Share Posted August 22, 2006 Free = the win! Link to comment Share on other sites More sharing options...
web250 Posted August 22, 2006 Share Posted August 22, 2006 Ya their site design is fairly horrendous. Probably wouldn't be incredible hard for them to fix it either. Simple web designs are not all too hard.Here's my site: [url="http://www.theartistdistrict.com"]http://www.theartistdistrict.com[/url] Link to comment Share on other sites More sharing options...
ioannisds Posted August 22, 2006 Share Posted August 22, 2006 I don't think the site is THAT bad... I guess I mean to say I've seen MUCH worse. For something he put together on his own, I think it is decent. It would be nice to have more items categorized by brand/type (like tobacco for example), instead of having to scroll through all of them to get to the flavor or brand you want. I'm sure it will get more organized and polished up as time goes on. And a fancy website in no way makes for a better online merchant. I've seen some hookah websites that are very nice, but have heard nothing but shit regarding their service and the products they are sending out. What is interesting to me is that Billy told me on the phone that others in the industry were hopping all over his ass for the non-traditional way in which he is selling hookahs. I guess there is some unwritten rule that hookahs are not supposed to be pimp... Anyway, quite a few of us on the board have ordered from him, and been 100% satisfied. Regardless of what his site looks like, he is running his business well, and in the end this is what will keep his customers coming back. Link to comment Share on other sites More sharing options...
ZAP Posted August 22, 2006 Share Posted August 22, 2006 Yeh I can definately vouch for him.I ordered 20 tubs of tobacco from the UK and it got here really quickly. One of the items I wanted he was not able to get and he offered to send me a free hookah with my next order.I know I will be placing many orders with him in the near future. Link to comment Share on other sites More sharing options...
EvansLight Posted August 22, 2006 Share Posted August 22, 2006 [quote name='web250']Ya their site design is fairly horrendous. Probably wouldn't be incredible hard for them to fix it either. Simple web designs are not all too hard.Here's my site: [url="http://www.theartistdistrict.com"]http://www.theartistdistrict.com[/quote]not to bad. Yea it wouldnt be terribly difficult to give em a design at the level of hs's design. Granted i cant do flash, but for the most part i think i could make em something they would be very happy with :DFor the hell of it, my site: [url="http://www.stoneddevilinc.com/"]http://www.stoneddevilinc.com/[/url][/url]well, one of my sites. I got to many... Link to comment Share on other sites More sharing options...
web250 Posted August 22, 2006 Share Posted August 22, 2006 Nice site EvansLight. A little heavy on the eyes with the color and tons of graphics, but a good design none-the-less Link to comment Share on other sites More sharing options...
Donkeema Posted August 22, 2006 Share Posted August 22, 2006 20 tubs zap!!??!! ...woah man easy with the shisha man, but i do understand that its not everyday we can order with the shipping prices we have to pay! ...your lucky you didnt get stopped by customs though, then you would off had serious problems... Link to comment Share on other sites More sharing options...
EvansLight Posted August 22, 2006 Share Posted August 22, 2006 [quote name='web250']Nice site EvansLight. A little heavy on the eyes with the color and tons of graphics, but a good design none-the-less[/quote] thanks the design is actually rather old, just updated the colors. Not supposed to show anyone, but heres a preview of the new design ;-)[url="http://img.photobucket.com/albums/v679/OrionLeingod/kd338s.jpg"]http://img.photobucket.com/albums/v679/Ori...ngod/kd338s.jpg[/url] Link to comment Share on other sites More sharing options...
Anpu Posted August 23, 2006 Share Posted August 23, 2006 Evan, did u design the graphics yourself? Odd question, I know but (no offence) it looks like something that was a template with the buttons/layout graphics already made. If it wasn't, nice work. I, for one, like it with the heavy graphics look ... maby I should just make pages heuge jpegs with area links where i want em lol... that sounds so dumb Link to comment Share on other sites More sharing options...
MrGuy Posted August 23, 2006 Share Posted August 23, 2006 Zap: great to see another UK fellar in the forums! What was the shipping like? how much did it cost? was it posted marked gift (so it wasnt checked by customs)Im ordering from H-S.com tomorow and the package is pretty big (a hookah, all H-S accessories, some other spares for a friend, 100 box of coals and 800g of shisha) do you think i'll be alright at customs? what happens if it does get stopped and searched?On the topic of website's and web design, im now (as of a week or so ago) a paid (therefore professional) web designer and developer (god i love that title.) I do mainly freelance work at extremely cheap prices. My really (REALLY!) old portfolio site can be seen at [url="http://www.stuffs.uk.tt"]http://www.stuffs.uk.tt[/url], and another site designed, developed and maintain can be seen in my signature. Another site should be up soon as my design portfolio. Link to comment Share on other sites More sharing options...
EvansLight Posted August 23, 2006 Share Posted August 23, 2006 [quote name='Anpu']Evan, did u design the graphics yourself? Odd question, I know but (no offence) it looks like something that was a template with the buttons/layout graphics already made. If it wasn't, nice work. I, for one, like it with the heavy graphics look ... maby I should just make pages heuge jpegs with area links where i want em lol... that sounds so dumb[/quote] lol funny way to put it. And yea it was my own design. made it way back when. If you looked at the link to the pic at the new one, its mine as well. I like the new one much better. Not as gfx heavy, in fact all but 3 images on the new one are tiled, so that means that even on 56k, it loads blazingly fast Link to comment Share on other sites More sharing options...
ghostofdavid Posted August 23, 2006 Author Share Posted August 23, 2006 Man, this post was to rate a transaction. I didn't mean to draw unneeded attention to the fact that the website is as it is. Like I said, it is fast, does not drop signals or kick items out of your cart. Let's focus on the good. The transaction itself was flawless! Link to comment Share on other sites More sharing options...
web250 Posted August 23, 2006 Share Posted August 23, 2006 I liked the new design template..looks smooth Link to comment Share on other sites More sharing options...
Scalliwag Posted August 23, 2006 Share Posted August 23, 2006 [quote name='web250']I liked the new design template..looks smooth[/quote]Keep up that web talk and the ghost of David will come visit you kinda like that Christmas Carol movie, but he's gonna put hot coals in your belly-button. Don't say Scalli did not warn ya neitha. Link to comment Share on other sites More sharing options...
EvansLight Posted August 23, 2006 Share Posted August 23, 2006 [quote name='ghostofdavid']Man, this post was to rate a transaction. I didn't mean to draw unneeded attention to the fact that the website is as it is. Like I said, it is fast, does not drop signals or kick items out of your cart. Let's focus on the good. The transaction itself was flawless! [/quote] lol oops... i get offtopic easily Link to comment Share on other sites More sharing options...
ghostofdavid Posted August 24, 2006 Author Share Posted August 24, 2006 We all do! Link to comment Share on other sites More sharing options...
Sonthert Posted August 27, 2006 Share Posted August 27, 2006 That is indeed a Tangiers bowl...and the picture is cropped from a Hookah Company photo. Link to comment Share on other sites More sharing options...
cafedelmar Posted August 27, 2006 Share Posted August 27, 2006 Gonna place my order tomorrow morning. If only he had the new tangiers bowls, would love one of those. Link to comment Share on other sites More sharing options...
Sonthert Posted August 27, 2006 Share Posted August 27, 2006 You can call HookahKings direct and ask them...I'm sure they wouldn't refuse a sale. Link to comment Share on other sites More sharing options...
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