D15L Posted August 25, 2006 Share Posted August 25, 2006 My tobacco was seized because the tobacco was labelled molasses when it went through the Canadian border. Also, the hose i received the wrong hose. Had to keep calling UPS and customs and finally, i found out my tobacco was seized this morning. I called Social Smoke and they were very caring to make sure that i was sastisfied. THey offered to resend the right hose and the tobacco for no extra charge! Just want to give them their props Link to comment Share on other sites More sharing options...
web250 Posted August 25, 2006 Share Posted August 25, 2006 They really want to make their customers happy...good for them. Link to comment Share on other sites More sharing options...
DarthHookah Posted August 25, 2006 Share Posted August 25, 2006 strange, when i ordered from them, they dropped the ball at every opportunity. ill give them another chance of course. Link to comment Share on other sites More sharing options...
DownZero Posted August 25, 2006 Share Posted August 25, 2006 Yeah, I'm all for Social Smoke... I ordered a mini hookah for a friend once... but the vase was chipped and would leak. I then called SS back and they shipped out another vase immediately without any hassle. A+ SELLER! (That was very ebay of me.) =) Link to comment Share on other sites More sharing options...
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