nuschultz Posted September 5, 2006 Share Posted September 5, 2006 I dont know where the template is for reviewing a shop, so I will just go with what I think is right.Website: Nice website. Easy to navigate, shows you the free stuff you get with your purchase, good choice of flavors for your free 100g of shisha. 10/10Customer Service: I had been emailing back and forth with one of the employees of HS.com for awhile, because of the relationship we are building between HS and HW. Once I recieved my order, I called again because I was confused on the case, and Scott helped me out quickly and professionally. 10/10Shipping: I had my package shipped UPS ground, and it came from Texas. It took longer than I would have liked, but that was due to the holiday weekend and UPS not delivering. Basically, this was of no fault of HS. I paid $6.47 for shipping, which included the hookah, a box + 2 rolls of goldens, 2 50g packs of shisha, and a bunch of random accessories. This also includes the handling (packaging). 10/10Packaging: The packaging job was pretty good. There were pleanty of packing peanuts which covered everything. Also, all breakables were wrapped PROPERLY with bubble wrap (bubble side in). Nothing was broken, although the box that the Romman came in was a bit mushed. The box was taped pretty well, but the tape that secures the flaps to the box on one side had come loose. Another piece of tape easily could have fixed this. 8/10All in all, this was a pretty good experience, from beginning to end. Hookah-Shisha.com recieves a 38/40 for this order. Good job. Link to comment Share on other sites More sharing options...
angemonkwj Posted September 5, 2006 Share Posted September 5, 2006 you should put info about the different companies along with what/how/why u rated them the way u did. Link to comment Share on other sites More sharing options...
EvansLight Posted September 5, 2006 Share Posted September 5, 2006 yea i had the same probelm with my order from hookah-shisha. The breakable stuff was well protected, but the boxes of romman tobaco were utterly destroyed. Link to comment Share on other sites More sharing options...
nuschultz Posted September 5, 2006 Author Share Posted September 5, 2006 I wouldnt say destroyed, as it didn't break the intter package, but it was definately misshapen.Honestly, it was a flimsy box anyway. Link to comment Share on other sites More sharing options...
EvansLight Posted September 6, 2006 Share Posted September 6, 2006 yea. im giving someone one of the flavours i got, double apple. Link to comment Share on other sites More sharing options...
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