Speeder Posted November 4, 2006 Share Posted November 4, 2006 I would like to share my experience with mnhookah: I first found out about it from a forum member on the Chat, I was made aware that MNhookah is just starting out and understood that it might not be smooth as ordering from a old & proven retailer. Nevertheless, I contacted MNhookah (Scott) and inquired on getting a MYA QT S-class hookah, some tangiers tobacco, med phunnel bowl. Scott let me know that he doesn't currently have MYAs in stock but hes ordering them. He was responsive to emails and kept me updated on the process. Finally, he recieved the shipment, and sent me out a package via priority mail (which took only 2 days to get to me) with the QT and some tangiers. Phunnel bowls were not yet in stock ( :arrow: tangiers). I received my package but sadly the glass vase of the QT was defective, there were some very thin patches of glass, one of which was already broken. It looked like a manufacturing defect. I emailed MNhookah and received a response the same day (Saturday?), with an apology and that a new bowl will be shipped out Monday. It turns out the whole amber batch was defective, i didn't like the other colors available and decided to wait. I was again kept updated, and as soon as the new order came in from MYA, MNhookah overnighted me a vase and a good amount of free tobacco + coals + mouth tips. The defective vase incident i think could have been prevented with some inspection before shipping but MN more then made up for it with keeping me updated, overnight shipping + free gifts. Overall, I'll gladly order from MN again, and plan on making it my one stop hookah shop, considering good customer service, good prices, ever expanding product variety and quick shipping (both in terms of getting here, and being shipped out). I'm planning on getting a phunnel bowl and a wind cover from him as soon as they have it in stock. Link to comment Share on other sites More sharing options...
Scalliwag Posted November 4, 2006 Share Posted November 4, 2006 I think Scott had got so many things in and the defect was unexpected that he just had not probably thought to inspect it that close. After all MYA makes pretty good stuff from all I have seen. It is no surprise to me that Scott made up for it. He is a very good guy. Link to comment Share on other sites More sharing options...
bradfordr Posted November 5, 2006 Share Posted November 5, 2006 Awesome man, good to hear. I'm ordering some Starbuzz from him next week! Link to comment Share on other sites More sharing options...
EvansLight Posted November 5, 2006 Share Posted November 5, 2006 yup scott is the shiznit Link to comment Share on other sites More sharing options...
xpimpitox Posted November 5, 2006 Share Posted November 5, 2006 mnhookah ftw! Link to comment Share on other sites More sharing options...
DizzyGuy Posted November 5, 2006 Share Posted November 5, 2006 Yes... yay for Scott who puts up with my never ending barrage of questions! Link to comment Share on other sites More sharing options...
Johnny_D Posted November 5, 2006 Share Posted November 5, 2006 I would 'yay' But the new website isn't up. I can't order and it's still in question over internation shipping! Come on Scott & EL ! I just had to purchase $109 of stuff from hookahcompany... And I'd rather be support mhhookah! JD Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now