No Show Posted November 8, 2006 Share Posted November 8, 2006 Ok, let me first start this out saying i was really excitied to see that my hookah came in yesterday....unfortunately that excitement faded...fast... It was packaged well, which is always nice....but when i opened the case the first thing i noticed was that the lil sponge protector was all smashes and creased in places where there wasnt even anything to press against it...ok..no biggie..i wanna see my hookah... So after removing the crappy sponge piece i grab my base first. See originally they were out of stock of the black base i had ordered but they went to a local retailer to get one for me since they didnt note anywhere on their site about that particular color base being out of stock at the time i placed my order. Well...once i started looking it over i noticed lots of scuffs and marks in the paint..*start getting disapointed*.. I keep on trucking though and assembled most of the hookah..then it came to putting the bowl on....the opening on the bottomw of the bowl is so large that it doesnt even "grab" on the grommet at all..it just slides right over it and rests on the ash tray....*getting upset*.. For some reason i next decide to test for leaks...i take the bowl off and plug the top with my thumb...take a pull...and guess what...HARDLY A SEAL AT ALL! *now i'm getting pissed* i check all the threads and the hose connection to make sure i either screwed everything in tight or put the hose in tight...yep we are all good there...try again...SAME PROBLEM....just feels like a really tight draw...still getting lots of air. So needless to say i'm really pissed at this point mostly because this was a gift from my fiance for early christmas and the fact that i could have gone down to a local shop and gotten a normal egyptian for about 35-40 bucks...instead of her spending 140+ dollars on the Mya which are highly regarded as being one of the best quality hookahs on the market. I try to call them up...no answer...and thats cool they were most likely closed...i did leave a message about how unhappy i was with the product and left my contact info....so lets see if i hear anything back from them...if not they will definitely be hearing back from me. Correct me if i'm wrong but i figure if you spend the type of money that they are asking for their product you should be able to assemble it and smoke it right out of the box, right!? WITH NO PROBLEMS! Hopefully they will remedy this for me....we shall see. :? Link to comment Share on other sites More sharing options...
Caramellanne Posted November 8, 2006 Share Posted November 8, 2006 Yeah, I would be livid....I'm sorry that it turned out so shitty...I mean, its one thing for the bowl to be messed up; but your whole damn hookah is messed up...I would call and rip them a new one....Hopefully, they reimburse you for your troubles! Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 granted they may fix the problem...and i'll be totally fine with that. Just seems like alot of trouble for something that should be functional right out of the box..especially for the price you pay. Link to comment Share on other sites More sharing options...
SanguineSolitude Posted November 8, 2006 Share Posted November 8, 2006 sounds like a factory freak. ive never heard of a mya that doesnt smoke well right away. Link to comment Share on other sites More sharing options...
MN Hookah Posted November 8, 2006 Share Posted November 8, 2006 Who is this now? Or did I just miss that part? Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='SanguineSolitude']sounds like a factor freak. ive never heard of a mya that doesnt smoke well right away.[/quote] ?? Link to comment Share on other sites More sharing options...
Sonthert Posted November 8, 2006 Share Posted November 8, 2006 Thats exactly the thing to do...contact the company. Until they know you're unhappy, they have no way to make things right. Link to comment Share on other sites More sharing options...
ghostofdavid Posted November 8, 2006 Share Posted November 8, 2006 Yea, this is the first I've heard of a Mya being like that. Don't misunderstand me, I am not saying that you aren't telling the truth, I definately believe you... every factory produces the odd product or lemon and you may have received that. Seeing how Mya has treated others in the past and speaking with them on the phone several times, I am quite sure they will be able to take care of you. Let us know how it goes, No Show. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='ghostofdavid']Yea, this is the first I've heard of a Mya being like that. Don't misunderstand me, I am not saying that you aren't telling the truth, I definately believe you... every factory produces the odd product or lemon and you may have received that. Seeing how Mya has treated others in the past and speaking with them on the phone several times, I am quite sure they will be able to take care of you. Let us know how it goes, No Show.[/quote] yea i'll update you guys as soon as i find out anything. Thats what i think has thrown me off so much is that i rarely hear of ANY problems with Mya...thats what prompted me to order from them...maybe mine is just a strange case...granted i'm upset, but i'll hold my final judgement until i hear from them. Link to comment Share on other sites More sharing options...
HAHkoo Posted November 8, 2006 Share Posted November 8, 2006 picture would help! but other than that sucks a mya that doesn't function? its kinda unheard of. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 wow...they just called me. Ok..hes going to send me a new bowl and grommet for the top of the stem, and the stem/base grommet. They will be shipping out today. Very nice guys. hopefully the new stuff will work well for me! Link to comment Share on other sites More sharing options...
gunsboy Posted November 8, 2006 Share Posted November 8, 2006 Thats good customer service .. I should be recieving mine anytime soon. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='gunsboy']Thats good customer service .. I should be recieving mine anytime soon.[/quote] yea i agree. he went throught some steps making sure i had checked certain things, which i had, and was really really nice the whole time. I'm impressed. Link to comment Share on other sites More sharing options...
ghostofdavid Posted November 8, 2006 Share Posted November 8, 2006 I'd like to see pics too, when you got a moment. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 i have a few crappy cell phone pics..i'll try to get em uploaded soon! no good pics of the bowl/grommet situation though.. :? Link to comment Share on other sites More sharing options...
Lakemonster Posted November 8, 2006 Share Posted November 8, 2006 Something that I found that works better on the QT are those thick white bowl grommets that usually come with the Sultan Chinese hookahs. They are much thicker and do a better job of holding the plate down too. heres a pic: [img]http://hookahnation.net/lakepics/whiteg.jpg[/img] Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='Lakemonster']Something that I found that works better on the QT are those thick white bowl grommets that usually come with the Sultan Chinese hookahs. They are much thicker and do a better job of holding the plate down too. heres a pic: [img]http://hookahnation.net/lakepics/whiteg.jpg[/img][/quote] yea that looks like something i need! their grommet was suprisingly thin. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 ok here are a couple pics... this is when i first opened the case...and no that obvious depression in the foam wasnt what i was talkin about...either way thats no big deal... [img]http://i31.photobucket.com/albums/c360/cerealkiller630/hookah2.jpg[/img] And here is what it looked like assembled [img]http://i31.photobucket.com/albums/c360/cerealkiller630/hookah.jpg[/img] It looks alot nicer in person...crappy lighting and cell phone cam dont really do it justice. Link to comment Share on other sites More sharing options...
Erica Posted November 8, 2006 Share Posted November 8, 2006 Sometimes the mya bowls are shapped weird... and that would be the reason why it slides all the way down to the tray... As for not having an air tight seal, have you tried unscrewing the air release valve and making sure there is a ball bearing in there??? Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='Erica']Sometimes the mya bowls are shapped weird... and that would be the reason why it slides all the way down to the tray... As for not having an air tight seal, have you tried unscrewing the air release valve and making sure there is a ball bearing in there???[/quote] yea i did , and there is..i think it may be coming from the stem/base grommet.. Link to comment Share on other sites More sharing options...
Erica Posted November 8, 2006 Share Posted November 8, 2006 I can actaully see in the picture that the whole in the bottom of the bowl or oval not round... hahaha... Unless it is a reallllllly crappy pic Link to comment Share on other sites More sharing options...
Lakemonster Posted November 8, 2006 Share Posted November 8, 2006 Wet the base grommet up real good and reseat it. Set the rig back up and cover the top of the stem woth your thumb..... take a pull on the hose andd see if you can hear a sucking sound around the base grommet... might have to lean in close to hear. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='Erica']I can actaully see in the picture that the whole in the bottom of the bowl or oval not round... hahaha... Unless it is a reallllllly crappy pic[/quote] lol prolly a combination of both.. Link to comment Share on other sites More sharing options...
No Show Posted November 8, 2006 Author Share Posted November 8, 2006 [quote name='Lakemonster']Wet the base grommet up real good and reseat it. Set the rig back up and cover the top of the stem woth your thumb..... take a pull on the hose andd see if you can hear a sucking sound around the base grommet... might have to lean in close to hear.[/quote] gonna give this a try tonight, thanks! Link to comment Share on other sites More sharing options...
No Show Posted November 13, 2006 Author Share Posted November 13, 2006 Ok so i got my new grommets and bowl in this past friday! And now my problem has been solved! I smoked my hookah for the first time last night and was very impressed...i still have a lil leak on one of the lil hose adapter plugs that i plan on fixing tonight. So yea overall i'm now very happy with my purchase!! Link to comment Share on other sites More sharing options...
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