aznbo187 Posted November 30, 2006 Share Posted November 30, 2006 I was just wondering...do they usually not respond to e-mail asking about what happened to my order? It's been about a week, and I ordered a QT, and some flavors and the only thing I got was an online merchant telling me that they processed my payments...no really?? But other than that...no confirmation email, no tracking, no response? How was your experience with them? How long does it usually take to ship from them?? Thanks Link to comment Share on other sites More sharing options...
Erica Posted November 30, 2006 Share Posted November 30, 2006 I have never evern seen that site before or heard any reviews for it. try calling thier customer service # Link to comment Share on other sites More sharing options...
EvansLight Posted November 30, 2006 Share Posted November 30, 2006 yea havent heard of em either, and as erica said call any phone number they have on there site. If they dont, give me the link and ill give you a number to call, im just that good Link to comment Share on other sites More sharing options...
aznbo187 Posted November 30, 2006 Author Share Posted November 30, 2006 that's just great! calling...right now... ok...well talked to the guy and he said it shipped out yesterday...great i wont be getting it today. It took them 5 days to ship out...kind of a slow turn around time, huh? And then it will probably take another 3 days to arrive... Well isn't that just great news! I've been having a horrible day today and its not even noon yet! I really could use some hookah tonight... Link to comment Share on other sites More sharing options...
aznbo187 Posted November 30, 2006 Author Share Posted November 30, 2006 http://www.tobaccoimportusa.com/tobaccosho.../6/prevstart/0/ Well this is what I ordered. Cheapest I was able to find the QT online. I'm still kind of disappointed on their customer service part. They should have at least tried to inform me on the status of my order. I mean, I am the customer. I am king. Ha! Link to comment Share on other sites More sharing options...
Lakemonster Posted November 30, 2006 Share Posted November 30, 2006 I ordered from them once........ Shipping was slow... almost 2 weeks slow if I remember right..... and I had to call them about where it was. Price was real good tho. Link to comment Share on other sites More sharing options...
PK Posted December 1, 2006 Share Posted December 1, 2006 QUOTE (aznbo187)http://www.tobaccoimportusa.com/tobaccosho.../6/prevstart/0/ Well this is what I ordered. Cheapest I was able to find the QT online. I'm still kind of disappointed on their customer service part. They should have at least tried to inform me on the status of my order. I mean, I am the customer. I am king. Ha! MYA direct has it for the same price with the hookahforum discount. Shipping is cheaper through MYA as well. A friend of mine buys his Nakhla from them and he hasn't had any issues. Thing is their prices are good for their shisha ($5 a 250g of Nakhla) but they charge $10 for shipping for 2 boxes. Kinda silly. Link to comment Share on other sites More sharing options...
Scheetz Posted December 1, 2006 Share Posted December 1, 2006 QUOTE (PK)QUOTE (aznbo187)http://www.tobaccoimportusa.com/tobaccosho.../6/prevstart/0/ Well this is what I ordered. Cheapest I was able to find the QT online. I'm still kind of disappointed on their customer service part. They should have at least tried to inform me on the status of my order. I mean, I am the customer. I am king. Ha! MYA direct has it for the same price with the hookahforum discount. Shipping is cheaper through MYA as well. A friend of mine buys his Nakhla from them and he hasn't had any issues. Thing is their prices are good for their shisha ($5 a 250g of Nakhla) but they charge $10 for shipping for 2 boxes. Kinda silly. sort of like Ebay, Buy something for 20 bucks and the damn shipping is 15 for a 1 pound item. God damn scams. Link to comment Share on other sites More sharing options...
ksblazer Posted December 13, 2006 Share Posted December 13, 2006 I was curious if anyone else has tried ordering from this company since?How did your purchase turn out anzbo187? are you happy with it. Link to comment Share on other sites More sharing options...
Scheetz Posted December 13, 2006 Share Posted December 13, 2006 QUOTE (ksblazer @ Dec 13 2006, 02:13 AM) <{POST_SNAPBACK}>I was curious if anyone else has tried ordering from this company since?How did your purchase turn out anzbo187? are you happy with it.as far as I know, nobody was happy with the purchase from Tobacco Importers. I can only think of 1 or 2 people who have bought a hookah from them. Link to comment Share on other sites More sharing options...
mushrat Posted December 13, 2006 Share Posted December 13, 2006 QUOTE (Scheetz @ Dec 13 2006, 10:11 AM) <{POST_SNAPBACK}>QUOTE (ksblazer @ Dec 13 2006, 02:13 AM) <{POST_SNAPBACK}>I was curious if anyone else has tried ordering from this company since?How did your purchase turn out anzbo187? are you happy with it.as far as I know, nobody was happy with the purchase from Tobacco Importers. I can only think of 1 or 2 people who have bought a hookah from them.I could have sworn that was Taqseems other site..the one who was selling all the stargtes a while back. Link to comment Share on other sites More sharing options...
Sariél Posted December 14, 2006 Share Posted December 14, 2006 I have ordered accessories from them before; they have great prices on bowl/windcover combos and Taj Windcovers. I don't remember any abnormal delays, but then again, it wasn't anything I needed right away. I will probably order from them again. Link to comment Share on other sites More sharing options...
aznbo187 Posted December 14, 2006 Author Share Posted December 14, 2006 Though I would usually not put down a business like this, I would suggest finding other sites to order from, better yet support the vendors that are so helpful in this forum.As some of you know, I ordered the QT from there, never received a confirmation order, nor a tracking number. I was left in the dark for close to a week and even then when I called in my order just has been shipped. They also told me they will send me my tracking number, to which I made sure they had my e-mail as well. Nothing.Secondly, I received the hookah with a broken bowl, and e-mailed them about it. No reply, as expected. I'm not even going to bother emailing them, or calling about it because I have a funnel, and several bowls anyways. Lastly, I think if you are planning to run an online business, please make sure your primary means of communication with the customer works. The e-mail. If you can't complete a simple task of creating a comforting relationship with the customer and keeping them informed, then you will get a bad review which in terms leads to less business generated, and finally, only maybe than, the owner might realize he is running his business wrong.Fin. Link to comment Share on other sites More sharing options...
rootdown Posted December 14, 2006 Share Posted December 14, 2006 on a Havana Moassel brochure i have, it says it was imported by TobaccoImportUSA Link to comment Share on other sites More sharing options...
btuner Posted November 26, 2007 Share Posted November 26, 2007 any news on this company lately? Link to comment Share on other sites More sharing options...
ZenSilk Posted November 27, 2007 Share Posted November 27, 2007 I don;t get why people just don't syick with the reliable online retailers. jesus. Link to comment Share on other sites More sharing options...
mushrat Posted November 27, 2007 Share Posted November 27, 2007 to save a few bucks..why else? Link to comment Share on other sites More sharing options...
ZenSilk Posted November 27, 2007 Share Posted November 27, 2007 Saving a few buck for what though? To get it sent 2 weeks later than anywhere else. Link to comment Share on other sites More sharing options...
mushrat Posted November 27, 2007 Share Posted November 27, 2007 didn't say it was necessarily a GOOD reason mind you... Link to comment Share on other sites More sharing options...
btuner Posted November 27, 2007 Share Posted November 27, 2007 (edited) cause they have 250g's of nakhla for 4.99, thats why. and if your not in a rush then what does it matter Edited November 27, 2007 by btuner Link to comment Share on other sites More sharing options...
ZenSilk Posted November 27, 2007 Share Posted November 27, 2007 QUOTE (mushrat @ Nov 26 2007, 10:11 PM) <{POST_SNAPBACK}>didn't say it was necessarily a GOOD reason mind you... haha. Well, nahkla for 4.99 is pretty amazing. How much si shipping? Link to comment Share on other sites More sharing options...
btuner Posted November 27, 2007 Share Posted November 27, 2007 i think its like $7 so you could buy 6 packs for $37 shipped. thats retardly cheap Link to comment Share on other sites More sharing options...
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