kelloggs Posted December 16, 2006 Share Posted December 16, 2006 My friend ordered a $100 hookah from south smoke about 2 months ago. What he received was a hookah that did not work well. there were leaks. so he shipped it back to get delivered another one. He has tried to call them, but they never pick up. it has been 2 months now. He is hookah less, and $100 poorer. I'm not trying to say bad things about south smoke, but i was just wondering if this has ever happened to anyone. I think what happened to my friend is terrible . and also, what advice can you guys give me. what can he do Link to comment Share on other sites More sharing options...
Johnny_D Posted December 16, 2006 Share Posted December 16, 2006 QUOTE (kelloggs @ Dec 16 2006, 07:33 AM) <{POST_SNAPBACK}>My friend ordered a $100 hookah from south smoke about 2 months ago. What he received was a hookah that did not work well. there were leaks. so he shipped it back to get delivered another one. He has tried to call them, but they never pick up. it has been 2 months now. He is hookah less, and $100 poorer. I'm not trying to say bad things about south smoke, but i was just wondering if this has ever happened to anyone. I think what happened to my friend is terrible . and also, what advice can you guys give me. what can he do Again Email them and call them. I am sure they will want to put this right.If not how did he pay? If he used a credit card i am sure he is covered underthe credit card guarantees? (However that could be a uk thing.. not 100% sure)Good luckJD Link to comment Share on other sites More sharing options...
Erica Posted December 16, 2006 Share Posted December 16, 2006 Yea, Your credit card will give you the money back if of course you paid for it that way....But, I think other people have problems with South Smoke... =o\ I could be wrong though Link to comment Share on other sites More sharing options...
mushrat Posted December 16, 2006 Share Posted December 16, 2006 QUOTE (Erica @ Dec 16 2006, 10:03 AM) <{POST_SNAPBACK}>Yea, Your credit card will give you the money back if of course you paid for it that way....But, I think other people have problems with South Smoke... =o\ I could be wrong thoughIndeed they have. Tell your friend the enxt time he calls and leaves a messege. To mention the atty general of his state and possible fraud/theft complaint. sometime that wakes people uo a little. Link to comment Share on other sites More sharing options...
ghostofdavid Posted December 16, 2006 Share Posted December 16, 2006 I had a horrible time with them sending "substitutions" for things I ordered and not giving me credit. Then, when I ordered a Bohemian hookah, they did not ship me a plastic jar I paid for from a previous order.. instead, pretending to give me two for free... that are actually packaged with the hookah. I will never use them again and hope that no one else will make the mistake you and I made by ordering from them. Link to comment Share on other sites More sharing options...
Johnny_D Posted December 16, 2006 Share Posted December 16, 2006 In Light of G-d's experience and the original posters... We need a southsmoke review area so that patrion's can publicly postJD Link to comment Share on other sites More sharing options...
ghostofdavid Posted December 16, 2006 Share Posted December 16, 2006 http://www.hookahforum.com/index.php?showt...amp;#entry85577My dramatic thread.... watch it unfold from top post to bottom! Link to comment Share on other sites More sharing options...
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