Haz Posted January 18, 2007 Share Posted January 18, 2007 I live in the UK and I just placed an order from hookah-shisha for just over a kilo of flavour. I was wondering if anyone else has ordered from them before and how long the delivery took. I choose the fastest option which was estimated at 3 - 5 days but I have a feeling that that is unlikely. This is my first order from abroad and I kept it small so there's less chance of it being picked up by customs. I heard that hookahcompany were the most reliable but their delivery times are upto 3 weeks and I wanted to get my flavour ASAP. Any help would be good. Link to comment Share on other sites More sharing options...
Guest Namenone Posted January 18, 2007 Share Posted January 18, 2007 How much did it cost you?am from uk aswell, must have been a bomb! Link to comment Share on other sites More sharing options...
Johnny_D Posted January 18, 2007 Share Posted January 18, 2007 HI Haz!If you paid for express then 3-5 days is very likely.As for customs.... It will all depend on what the company declared on the customs forms. It is well worth calling themon the telephone before placing an order.Some companies feel very uncomortable with putting anything other than the exact description. The problem here is that you can claim tobacco on customs forms but it depends on how they are shipped :-USPS (American Post) is total luck. UPS, DHL ect ect they ALL use import agents. and you can be 99% sure that an import agent when reads tobacco will comply with the law. IE: Best be ready to pay lots of cash.Let us know how it goes.JD Link to comment Share on other sites More sharing options...
Haz Posted January 18, 2007 Author Share Posted January 18, 2007 I ordered havana flavours which are pretty hard to get a hold off and it worked out to about £10 per 250g after shipping was included. To get this stuff locally it would cost me about £18 per 250g plus they have a limited variety of flavours. Sounds expensive to all you living in America but over £10 for 250g of havana is a very good price. Link to comment Share on other sites More sharing options...
Johnny_D Posted January 18, 2007 Share Posted January 18, 2007 QUOTE (Haz @ Jan 18 2007, 07:32 PM) <{POST_SNAPBACK}>I ordered havana flavours which are pretty hard to get a hold off and it worked out to about £10 per 250g after shipping was included. To get this stuff locally it would cost me about £18 per 250g plus they have a limited variety of flavours. Sounds expensive to all you living in America but over £10 for 250g of havana is a very good price.Yes it is a good price. But tell me where you can find *any* havana flavour in the uk?I'd love to know Cheers,JD Link to comment Share on other sites More sharing options...
Haz Posted January 18, 2007 Author Share Posted January 18, 2007 I have a friend who buys Havana from Edgeware road but thats about the only place I know where it can be found. Not sure if its even easy to find there. Link to comment Share on other sites More sharing options...
ZAP Posted January 18, 2007 Share Posted January 18, 2007 I just ordered 3x Layalina and 3x Starbuzz from Socialsmoke which arrived today. I ordered on monday and chose 1-2 days shipping and it arrived today. Socialsmoke ship out international orders twice a week I believe.I also ordered 8x 250g from hookahcompany about a week and a half ago... Still not been shipped and the only shipping option they offered was 1-2 weeks. Looks like i've still gotta wait a long tome.Funny thing about the Socialsmoke order... The idiots actually wrote 'Tobacco' on the customs label! It still didn't get charged though which I find real odd. Link to comment Share on other sites More sharing options...
HookahETC Posted January 18, 2007 Share Posted January 18, 2007 I dont know if you guys know this...but the responsibility of paying import fees/taxes is on the company sending the goods...but unfortunately...they add the fees to your bill Link to comment Share on other sites More sharing options...
samildanach Posted January 19, 2007 Share Posted January 19, 2007 ive ordered from hookah-hookah before and ive just placed a $220 order with hookahcompany today... will let u guys know how i get on .. Link to comment Share on other sites More sharing options...
ZAP Posted January 19, 2007 Share Posted January 19, 2007 I'm so pissed off with Hookahcompany...It took them exactly 2 weeks to despatch my order and they completely ignored all my emails until this morning where they had finally shipped it.Now i've got to wait a further 2 weeks to receive it.I've ordered from Hookahcompany a few times before and really respected them. This also happened the last time I ordered but I was hoping it was a one off and thought i'd try them again. Big mistake. Link to comment Share on other sites More sharing options...
Johnny_D Posted January 19, 2007 Share Posted January 19, 2007 QUOTE (ZAP @ Jan 19 2007, 09:43 AM) <{POST_SNAPBACK}>I'm so pissed off with Hookahcompany...It took them exactly 2 weeks to despatch my order and they completely ignored all my emails until this morning where they had finally shipped it.Now i've got to wait a further 2 weeks to receive it.I've ordered from Hookahcompany a few times before and really respected them. This also happened the last time I ordered but I was hoping it was a one off and thought i'd try them again. Big mistake.Yes I suffer the same problems with hookahcompany. But it's a small problem in the grand scheme of things. If the tobacco arrives at my door I am a happy man!Gonna try hookah-shisha for some Al Amir. Once i've phoned them and talked to them.JD Link to comment Share on other sites More sharing options...
Alp Posted January 19, 2007 Share Posted January 19, 2007 (edited) Maybe this one is not the right topic to right under it but i am still writing.Why dont they ship via USPS Express (EMS)?I shopped two times from HC and shipping was horrible it took 1 month to have my package.And i got my package from mail-customhouse, trying to explain the officers that those are not tobacco but molasses.So I dont think that im gonna place a new order until they start to ship via EMS or any other Express shipping.I asked them to ship via that way and they told me that, they are no longer offering this service due to "time constraints".Do that make any sense?That shouldnt be an excuse I think.Socialsmoke shipped my package via fedex express, because ups express was out of service and they never complained about it.I really want to try this new fusion brand but first HC should solve this problem immediately. Edited January 19, 2007 by Alp Link to comment Share on other sites More sharing options...
Johnny_D Posted January 19, 2007 Share Posted January 19, 2007 Alp :-I particially agree. USPS is fine to ship with. What really grindes my gears is the fact that orders sit waiting forsomeone to take them to the post office for up to 2 weeks. It just agrivates me.However as they are happy to ensure there customs forms are worded in such a way as to notoverly attract attention from overzealous customs officials.~I'm very ambivilant about it~JD Link to comment Share on other sites More sharing options...
samildanach Posted January 19, 2007 Share Posted January 19, 2007 ~I'm very ambivilant about it~JD haha look at JD with alll these words... knew that thesaurus you got for christmas would come handy hey? Link to comment Share on other sites More sharing options...
Johnny_D Posted January 19, 2007 Share Posted January 19, 2007 QUOTE (samildanach @ Jan 19 2007, 12:17 PM) <{POST_SNAPBACK}>~I'm very ambivilant about it~JD haha look at JD with alll these words... knew that thesaurus you got for christmas would come handy hey? Link to comment Share on other sites More sharing options...
Allia22 Posted January 19, 2007 Share Posted January 19, 2007 I live in the states and have had problems with Hookahcompany. I assumed it was because I ordered on the 21st of December and they had off from Christmas til after New Year's... But yeah, it took me about 2 weeks to get my package in too Longest 2 weeks of my life. Link to comment Share on other sites More sharing options...
Alp Posted January 19, 2007 Share Posted January 19, 2007 My packages stuck to custom only when they are shipped via regular USPS.Otherwise they all passed without any problem. Link to comment Share on other sites More sharing options...
Molson Posted January 19, 2007 Share Posted January 19, 2007 QUOTE (ZAP @ Jan 18 2007, 03:41 PM) <{POST_SNAPBACK}>Funny thing about the Socialsmoke order... The idiots actually wrote 'Tobacco' on the customs label! It still didn't get charged though which I find real odd.they wrote tobacco? on their site it said they will only put NADIMI INC to be descreet!!!!ahh i just placed a huge order with them (spend about 200canadian with shipping) and got 650g of shisha....im hoping they dont catch it at customs or its another 200 im gonna have to fork over..... Link to comment Share on other sites More sharing options...
Haz Posted January 19, 2007 Author Share Posted January 19, 2007 Getting mixed answers here. Some people say they always get caught by USPS and some are saying the same about the others (UPS and FedEx). Does the 3 - 5 day delivery estimate only include working days?And if the parcel is stopped how much tax is charged per kilo and do I have the option of returning the package? Link to comment Share on other sites More sharing options...
Johnny_D Posted January 20, 2007 Share Posted January 20, 2007 QUOTE (Haz @ Jan 19 2007, 10:31 PM) <{POST_SNAPBACK}>Getting mixed answers here. Some people say they always get caught by USPS and some are saying the same about the others (UPS and FedEx). Does the 3 - 5 day delivery estimate only include working days?And if the parcel is stopped how much tax is charged per kilo and do I have the option of returning the package?i ordered 1.25kilo and customs wanted £271.JD Link to comment Share on other sites More sharing options...
armour Posted January 20, 2007 Share Posted January 20, 2007 QUOTE (Johnny_D @ Jan 20 2007, 08:27 AM) <{POST_SNAPBACK}>QUOTE (Haz @ Jan 19 2007, 10:31 PM) <{POST_SNAPBACK}>Getting mixed answers here. Some people say they always get caught by USPS and some are saying the same about the others (UPS and FedEx). Does the 3 - 5 day delivery estimate only include working days?And if the parcel is stopped how much tax is charged per kilo and do I have the option of returning the package?i ordered 1.25kilo and customs wanted £271.JD Woah Link to comment Share on other sites More sharing options...
Haz Posted January 26, 2007 Author Share Posted January 26, 2007 My order arrived today, one week after I ordered it. When I checked my order it was all correct except for one item. I had ordered Havana Lemon/lime but the packaging only says Havana Lemon. Is it the same or have the sent me the wrong stuff? Link to comment Share on other sites More sharing options...
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