Reapermanx Posted March 23, 2005 Share Posted March 23, 2005 I got a persian stem from hookah hookah and in the autoseal system. The holes in the screw on part are too small and it results in a really really tight draw. Has anyone else had this problem and does anyone know a way to fix it... I was thinking of actually taking a hand drill and boring them out to be a little bit bigger.right now they are very small maybe 1/8th and inch and i was thinking of boring them to about twice the size. Anyone had the same problem. Upon close inspection one of them is pretty much the right size but the rest are too small. Link to comment Share on other sites More sharing options...
piperdown Posted March 23, 2005 Share Posted March 23, 2005 What did the hookah-hookah folks say when you contacted them about this? They'd be the first resource to try to get the problem resolved. Link to comment Share on other sites More sharing options...
Mathazar Posted March 23, 2005 Share Posted March 23, 2005 Get an RMA Number from them, have H-H pay for shipping, and return that sucker to them for a refund. I'm sorry this happened to you, as I think it was upon my reccommendation that you buy this stem. It was just so cool-looking in the photo on their website. I would never have imagined that they could screw-up on the Auto-Seal System. I guess the only other place to get Auto-Seal is from Hookah-Shisha, but those stems are made of copper. Hell, I owned one myself and it was a great stem, except for the fact that it tarnished so easily. But I kept it dry so the only time it really ever tarnished was when the syrup would drip down the stem. But, it was really no big deal, nothing a little tarnish cleaner from the hardware store wouldn't fix once or twice a month, to keep that baby in MINT condition I would call Hookah-Hookah immediately and report that problem to them and demand a refund. I'm sure they'll offer you one without you having to demand one. Aside from their Quality Control issues, they're very nice people and, from my experience, will do just about anything to please the customer Link to comment Share on other sites More sharing options...
cypress Posted March 23, 2005 Share Posted March 23, 2005 [quote name='Mathazar'] I guess the only other place to get Auto-Seal is from Hookah-Shisha, but those stems are made of copper. Hell, I owned one myself and it was a great stem, except for the fact that it tarnished so easily. But I kept it dry so the only time it really ever tarnished was when the syrup would drip down the stem. But, it was really no big deal, nothing a little tarnish cleaner from the hardware store wouldn't fix once or twice a month, to keep that baby in MINT condition [/quote] I have not seen their replacement stems on that site. Do I have to call them up? I have been looking for a brass double or tripple hose autoseal. The reason I need to go with brass is because there is a lot of gold on the spare vase that some one gave me and it wont look right with it being silver. Link to comment Share on other sites More sharing options...
Mathazar Posted March 23, 2005 Share Posted March 23, 2005 I don't know if they do replacement stems, that's a good question. But, their Auto-Seals are very reliable, which is why I reccommended Hookah-Shisha. Link to comment Share on other sites More sharing options...
Mathazar Posted March 24, 2005 Share Posted March 24, 2005 Why not just return the stem for an exchange, seems like a whole lot easier and less time consuming than what you have planned Link to comment Share on other sites More sharing options...
Reapermanx Posted March 24, 2005 Author Share Posted March 24, 2005 i actually enjoy taking things apart and fixing/improving them... i improved my playstation to the point that it made a ball of sparks a foot around and blew out the circuit breaker for my house.... Link to comment Share on other sites More sharing options...
Mathazar Posted March 24, 2005 Share Posted March 24, 2005 Well, seems like you're the man for the job. Have fun! Link to comment Share on other sites More sharing options...
Reapermanx Posted March 25, 2005 Author Share Posted March 25, 2005 there is already a 3 hose from hookah-shisha on the way with autosealer... im going to see if the parts are compatible Link to comment Share on other sites More sharing options...
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